Thanks to all who responded to my dilemma. My husband went up to talk to
the shop (he can usually stay a little more rational than I can about my
car, I think it scared him when I said I would like to get a hold of a
certain part of anatomy and squeeze until they turned black) and they
"explained" why it needed the bearings packed. He also asked what they used
on the knockoffs and they "explained" that they used channel locks and
didn't realize they marked them up so bad, but they were willing to go half
on a new set. Not good enough for me. I went up the next day and
"explained" that I thought they didn't have a clue and asked why they didn't
call me for authorization and to find out where my knockoff wrench was. He
said they should of and he was sorry. He offered to refund my money, but I
said he needn't bother, I had already stopped payment on the check. I
"explained" to him that there are two things in my life you don't mess
with-one is my kids, the other is my car. I then talked to the "mechanic"
that worked on my car and he said it wasn't his fault- he just couldn't find
the wrench (as he was saying this he was tightening a bolt with a pair of
tin snips). Needless to say I won't return there.
Thanks again for the help.
Kathy
70B Mr. Green (Backed into twice in the last month)
77 Midget Colonel Mustard(would like to trade for a restorable chrome bumper
GT for Daughter #4)
94 GMC P/U (Husbands "macho" truck -3/4 ton,4wd,diesel)
50 GMC P/U (Waiting to be restored for Daughter #3)
71 VW Bug (Daughter #2's)
89 CRXsi (Daughter #1)
1 Dog
8 Cats (Thinking of going into business, I hear they are very versatile
tools)
The Johnson's wrote:
> I need the wisdom of the list to help know what to do--
> Both of my front tires were wearing on the outside so I took my 70B in
> to have an alignment done . The shop assured me they could do it. When
> I picked it up they said they had to repack the wheel bearings because
> the alignment wouldn't hold. I didn't understand at the time what wheel
> bearings have to do with an alignment holding but I thought maybe there
> was something I didn't know(seems to happen a lot to me).. You guys
> (and gals) tell me do the wheel bearings affect the alignment? Last May
> (app. 3,000 miles ago) I redid the front end on this car and the wheel
> bearings were packed then, would they need to be done again?
> When I got home I was checking things out and notice they had marked up
> my knockoffs. I don't know what they used to take them off but it
> looks like they took a pipe wrench to them. My knockoff wrench and
> hammer were in the trunk but I guess they didn't look there. I think
> they should have to come up with some money for the damage they did to
> them. Does that seem right? When my husband got home he was not a
> happy camper when I told him what they'd done and what it cost ($100.00
> - $50.00 for the alignment and $50.00 to repack the bearings). He
> doesn't know why they needed to do the bearings but I said I would ask
> you guys before he goes down to talk to the shop.
> And yes I've learned my lesson. I'll do the work myself the next time.
>
> TIA
>
> Kathy Johnson
> 70B Mr. Green
> 79Midget Colonel Mustard (by the side of the road with a wrench)
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