On Mon, 22 Jun 1998 10:53:45 -0500 "David F. Darby" <darby@tri-lakes.net>
writes:
>Hello Tyson:
>
>We purchased a number of Gateway desktops at work in 1995. We had very
>bad
>luck with them and their support at the time was nonexistent. It would
>often take days (not hours) to get a real person on the phone to try
>to
>sort out a problem. I understand that they now have more techies
>available
>and I hear people say kind things about them. That is good, but our
>company
>has steered away from them. We have had very good service from the
>Dell and
>TDN systems we have been buying since.
>
>Dell is currently offering a configuration with a 16GB hard drive!
>It's
>hard to imagine some of the powerful and relatively inexpensive setups
>available out there now.
>
>Good luck,
>
>David F. Darby
>
I too have had mixed service frm Gateway - especially getting them on the
phone - if you do make the queue (about every fifth attempt!) you get the
same dreadful ersatz radio station to listen to with the same
charicature of a 70s lady DJ then the same 3 songs over and over and
over......
Last time i got through, the guy couldnt diagnose the problem and
basically told me i was f****d! - Jim Brucato, sometimes of this list,
came over and fixed the thing in 15 minutes - and he's a tugboat
captain!!!
mike robson
69 roadster
70 BGT
72 roadster
93 gateway 2000 4dx2-66
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