Several years ago I ordered one of their engine hoist cranes. They sent
the crane without the hydraulic jack. When I called, they told me that
the jack was on backorder. ( Sending the crane, of course, allowed them
to bill my credit card which they would not have been able to do if they
had put the whole thing on backorder.) When the jack finally came in,
it didn't have the piece on the bottom where it bolts to the hoist.
Another phone call: The correct jack is on backorder. Four months
later, I finally had all of the parts for a working engine crane.
Needless to say, Harbor Freight is on the list of companies that I don't
buy from.
- Peter Schauss
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