| To: | "John Kelly" <76067.1750@compuserve.com>, |
|---|---|
| Subject: | Re: Ford mechanic |
| From: | "Dennis and Sherry Armstrong" <miata@pacbell.net> |
| Date: | Fri, 9 Jan 2004 11:11:16 -0800 |
They made an estimate. I agreed with the price.
Then they tripled the price at delivery citing the message that the
estimated cost was the cost of doing the estimate, not the actual work.
--John Kelly.
They tried that one with me once. It was a Ford dealership in Livermore.
I knew better having been a mechanic once, That in the state of California,
You can't exceed the written estimate without the customers consent.
It's the law.
Dennis Armstrong
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