I have been a TRF consumer for about 17 years now. I've found that they
have consistently the best quality product at very fair prices. In the past
few years they have had a problem with keeping the right parts on the shelf,
but since they don't charge until you get the part, it had not been a
problem. When I first restored my TR-3, I started on a wide mouth, then
found a small mouth in much better shape. I had already purchased the wrong
interior, bumpers, and many other parts. I was at a national meet in Texas
and talked to TRF about returning the parts. It was well after a year since
I had purchased them, but they were in the original boxes. As I still had a
lot to purchase for my TR, I only asked for credit return, which they agreed
to without hesitation. They are a class act in my mind. I don't know of
any other company who does as well a job of helping us "keep em running"
with original or highly professional reproductions. They found a company in
the UK to overhaul my early TR starter and they expertly overhauled my
engine head after a local machinest gave up trying to fit new valve seats.
Like any company, they are not without problems, but I have found them to
always have quality parts, correct for the marque. I can't say the same for
Moss or VB, although I have had occasion to use them also.
Pete
'56 TR3
'66 BGB
'66 Spit
And others
-----Original Message-----
From: owner-british-cars@autox.team.net
[mailto:owner-british-cars@autox.team.net]On Behalf Of Musson, Carl
Sent: Friday, January 18, 2002 6:50 AM
To: british-cars@autox.team.net
Subject: RE: Moss or Victoria British?
Jim
In defense - you don't say how old the parts are; were they still in
original packaging; you had original shipping receipts; or anything else.
You also didn't say if VB would have refunded your full amount if those same
conditions exist.
TRF will (or at least they did when I was going through the refurbishment
process) give full refunds if the parts are returned in a timely manner. I
would like to hear of one store (automotive or otherwise) that will give
full refunds a year later...(arbitrary time frame given).
Carl
I just checked the catalogs (old ones) in question - VB returns are 180
days; TRF's are 45 days. So there may be some advantage to VB if that is
the time frame you are referring to. Otherwise....
C.
NFI, yada yada...
-----Original Message-----
From: J.C. Hassall [mailto:jhassall@blacksburg.net]
Sent: Thursday, January 17, 2002 6:55 PM
To: british-cars@autox.team.net
Subject: RE: Moss or Victoria British?
At 08:12 PM 1/14/02 +0000, you wrote:
>You might also try http://www.the-roadster-factory.com/
>Although they stared out as Triumph place, they entered the MGB market some
>years ago. Rumor has it that they did so to qualify to sell new
bodyshells.
I've ordered over $3K worth of parts from TRF over the years, and contacted
them this week to return some parts. They want a **50%** return fee, even
tho I want to order other parts. Guess what company just got the last of
my business? Victoria British, on the other hand, charges nothing to
return parts. From now on, my money goes to VB exclusively.
Jim
--
God Bless America
J.C. Hassall
jhassall@blacksburg.net
RV-7 builder wannabe
"The essence of character is doing what's right --
even when no one is looking." J.C. Watts
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