I have experienced attempting stop automatic withdrawal and found,
A,) the bank CAN stop the automatic withdrawal, but you have reach the right
person. Most bank employees think it cannot be stopped by the bank.
B.) Cancel the account. All withdrawals cease.
Greg Lemonglemon@neb.rr.com
> Unfortunately your experience seems to be the way of the world these days,
> if you have a problem with pretty much any large company, especially
> internet or IT based, it is hard to reach a person, if you do many times
> you get a call center in India or wherever, the call center likely contracts
> with with the company you are trying to call and they have a script of
> answers they can give you, if what you want is outside the script you are
> basically out of luck.
>
> I have had problems with both a internet service provider that wouldn't let
> me cancel and one time software use/purchase that was made recurring with
> two different companies.
>
> The first was only resolved when I contacted the consumer protection
> division of the state Atty General's Office, the latter I ultimately wrote
> off the 40 or so bucks I got charged that I did no authorize, just decided
> it wasn't worth all the trouble.
>
> Best exchange I had, after being assured an account was canceled then
> getting charged again I called the "customer service" people, they were very
> sorry and would take care of it,
>
> me: could I get that in writing?
> them: no Im sorry we can't do that?
> me: you don't have access to a printer or E-mail?
> me: sorry can't help you it is taken care of
> me: like it was last time before you charged me again?
>
> Many companies will only do business with you these days by allowing direct
> payment from your account, giving them access to withdraw.
>
> I talked to my bank when I had trouble with one of these types of
> arrangements, asked them to cancel the authority to access.
>
> They stated they can't cancel the authority to access, and in fact once
> granted they can take out as much money from the account as they want
> anytime they want. I had assumed I was only giving access to withdraw xx
> dollars once a month as per the agreement I made with the company.
>
> I asked what if they took more then authorized, bank said I could get it
> reversed, I said what if they have taken the money and closed their bank
> account and are vacationing in the bahamas, he did not have a good answer.
>
> Sorry for the long message, but bottom line be careful allowing access to
> your accounts.
>
> Greg Lemon
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