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[Healeys] Problems with parts

To: healeys@autox.team.net
Subject: [Healeys] Problems with parts
From: warthodson@aol.com
Date: Sun, 13 Jan 2013 10:42:40 -0500 (EST)
Delivered-to: mharc@autox.team.net
Delivered-to: healeys@autox.team.net
References: <1TuIo2-0q88rA0@fwd50.aul.t-online.de> <CAFBXTkKzaP0jNew7sty9zD3Uyzh58=sEznQneoxmZVf9AsDF6g@mail.gmail.com>
I will say something nice about a recent experience with Moss.
I reported to Moss & to this list that the instructions for their offset
camber bushings appeared to be incorrect (backwards).
Moss contacted me to say they were going to look into it in the near future &
just wanted me to know they received the email.
Later they contacted me to report that their investigation confirmed that the
instructions were incorrect & that they were revising the instructions.
That is good customer service & what I expect from every supplier.
I also know for a fact that many times customers never report problems with
parts & that is why inferior parts continue to be shipped.
Gary Hodson


-----Original Message-----
From: Alan Seigrist healey.nut@gmail.com
Subject: Re: [Healeys] Fw: Problems with SC Parts


I've learned to order from the Healey specialists because they
know what parts are good out there and what isn't.  Plus they get a shop
discount so I know they still make a bit of profit whilst having the same
prices as the big parts shops.

So rather than ordering from Moss, order from David Nock/BCS or Autofarm.
 Rather than ordering from SC parts, order from Steve Norton or AH Spares
or Ahead.  Save yourself the headache!
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