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[oletrucks] jim carter experience

To: oletrucks@Autox.Team.Net
Subject: [oletrucks] jim carter experience
From: wayne osborne <wayne@chevytrucks.org>
Date: Sat, 30 Oct 2004 09:58:08 -0400
Well after ordering my disc brake kits from Jim Carters about 3 weeks ago, 
i still do not have all the correct parts even after 2 shipments. Are they 
just having a bad month or do they generally not return customers phone 
calls, return their emails or just plain get the orders right. The box with 
all the parts appears to have come from a cardboard box stack a couple 
years old, never seen so much tape on a shipping box but it was split on 
all corners when it arrived. They shipped me an adjustable valve first, 
called up and was told by the person answering the phone that 'oh that is 
the correct part!!....  You can't talk to the tech department but via a 
toll call, they can't even transfer to verify the correct part. Tech 
agreed--wrong part--correct part will be shipped only after they receive 
the wrong one they shipped me. Wonder if they'll credit the shipping back 
to me...  Now today I get what I thought was the correct part---NAH, same 
thing.. Decent day in Ga today and sure had great hopes of getting it all 
installed today.  Sorry but just frustrated and the attitude i've received 
from them. I'm sure others have had wonderful orders with them but it my 
opinion they ain't all that..    Thanks for the ear folks   --wayne

Wayne Osborne

oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959

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