In a message dated 9/21/08 6:59:10 AM, sumton@sbcglobal.net writes:
> i, too had trouble with mo ma. they kept my gages for a while without
> giving me any updates. after a few phone calls they finally said they
> weren't interested in repairing them and sent them back.
>
> i ended up using a place in california, but after they fixed the speedo i
> realized the odometer is about 50% shy of reality. i guess i should pull
it
> and send it back.
>
>
>
I have know Maragaret for many many years. She has done all my guages on all
my cars. She does many cars for Pebble Beach (I always mail her a program each
year and she is always excited about seeing the cars for which she has done
guages.)
She has done a lot for the hobby, but if she senses she is being pushed or
treated with disrespect , she does not want the business,
I have heard her side of a couple of customer interfaces, and it seemed to me
like she thought she was treated rudely in those cases. It sounds to me
like there was a misunderstanding.
(I did get yelled at by her once after I broke th third speedo glass in a
week and she was tired of sending me free replacements!)
Mike Moore
**************
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