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Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage

To: Hank Leach <gradea1@charter.net>
Subject: Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672
From: warthodson--- via Healeys <healeys@autox.team.net>
Date: Thu, 3 Aug 2023 13:05:46 +0000 (UTC)
Cc: "'healeys@autox.team.net'" <healeys@autox.team.net>, "'moss.tech@mossmotors.com'" <moss.tech@mossmotors.com>
Delivered-to: mharc@autox.team.net
Delivered-to: healeys@autox.team.net
References: <5a95bf1e1aeb949bb2b4dc1e77ab0b0054ec12e6@webmail>
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 I have an original tank strap from a '64 Phase 1 BJ8 & an early BN1. The p=
acking material is .125" thick on both.=C2=A0Gary H
    On Wednesday, August 2, 2023 at 11:47:55 AM CDT, Hank Leach <gradea1@ch=
arter.net> wrote: =20
=20
 Might depend on the car involved.=C2=A0 At chassis 151608-151610 the petro=
l tank straps and packing were modified. Knowing Moss, they always opt for =
the later release and ignore the early cars. The photo of the packing is wa=
y too thick.=C2=A0 The length of the straps may be longer as well. The earl=
y tanks were a two piece assembly, then later a one piece. Cinching down th=
e bolts under the boot floor would shorten the straps until you run out of =
threads. Packing under the tank will also affect the assembly. Hank


-----------------------------------------
From: "warthodson--- via Healeys"=20
To: "healeys@autox.team.net"
Cc: "moss.tech@mossmotors.com"
Sent: Wednesday August 2 2023 8:03:59AM
Subject: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintag=
e Restorations 7-553606 - 5-6162672

I=C2=A0 recently ordered a setof gas tank hold down straps from Moss motors=
. They are wellconstructed with 1 exception. The "strap pad" (packing) thic=
knessis .25" vs .125" original thickness based upon several old straps Ihav=
e. Not only is their strapping twice as thick, it also is 2layers of .125" =
material. See attached Moss photo. This means thatthe steel straps sit twic=
e as high off of the gas tank. See Mossphoto of an MGA tank. Apparently, th=
e Moss vendor made them to theMoss specification. It is the specification t=
hat is in error.Am I correct that the packingmaterial should be .125" thick=
? Were MGA strap pads thicker thanHealeys?Has anyone run into this since201=
0?Gary Hodson=C2=A0=C2=A0

=C2=A0----- Forwarded Message -----From: Tech <moss.tech@mossmotors.com>To:=
 "warthodson@aol.com"<warthodson@aol.com>Sent: Tuesday, August 1, 2023 at 1=
1:29:19 AM CDTSubject: Fwd: 851-310 Gas Tank Strap - Too thick -Westport Vi=
ntage Restorations 7-553606 - 5-6162672
Please take a look at ticket=C2=A0#132027=C2=A0raised by Stu Bowman(bowmans=
@mossmotors.com).Hello,=E2=80=8B=C2=A0=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =
=C2=A0 =C2=A0 The strap padthickness of just under 0.25=E2=80=9D matches ou=
r 2010 drawingspecifications and has been produced to those specifications =
forthirteen years now. We have not found the straps to cause aninstallation=
 issue during that time.=C2=A0=C2=A0 =C2=A0=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=
=A0 =C2=A0 I have attached a photoof the prototype strap that preceded our =
specification changes onthis part number. Please note the strap is in a ful=
ly installedstate when this photo was taken.
With regards,

=C2=A0Ken =C2=A0 Hyndman
=E2=80=8B
=C2=A0Tech =C2=A0Services (Mon - Thurs. 10am =E2=80=93 3.45 pm PST )
=C2=A0Moss Motors, LTD.=C2=A0
=C2=A0800-667-7872 ext 7252
hyndmank@mossmotors.com

On Fri,14 Jul at 6:12 AM ,Stu Bowman <bowmans@mossmotors.com> wrote:=C2=A0=
=C2=A0MOSS MOTORS TECHNICAL SUPPORTREQUEST=C2=A0TECHNICAL/PRODUCTISSUE. IF =
UPHOLSTERY ISSUE PLEASE INCLUDE JUP#:=C2=A0WHATEXACTLY IS THE ISSUE? ......=
.........:gastanks strap, the packing on it , is too thickSeepic=E2=80=99s=
=C2=A0Pleasecall custom er advise of proper size packing on stripTROUBLESHO=
OT/ RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:Part#:................=
.......: 853-810 gastank stripMoss Inv#:..........................: 5-61626=
72MossManufactured upholstery JUP#.............................:Has partbee=
n installed? =E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=
=A6=E2=80=A6..:CUSTOMERINFO:Customer#.........................: 7-755606Con=
tactName:..................: waestportvintage restorationsPhone:...........=
......................:913-441-8335EmailAddress:....................: warth=
odson@aol.comCARINFO:Year=E2=80=A6=E2=80=A6=E2=80=A6:allModel=E2=80=A6=E2=
=80=A6:ahyANYTHINGSPECIAL ABOUT THE CAR/ENGINE?.....:PHOTOS OFPROBLEM:=C2=
=A0=C2=A0MossTechnical Services Action Taken:=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=
From:Warthodson <warthodson@aol.com>
Sent: Thursday, July 13, 2023 4:19 PM
To: Stu Bowman <bowmans@mossmotors.com>
Subject: 853-310=C2=A0=C2=A0=C2=A0

132027:1089000  =20
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Content-Transfer-Encoding: quoted-printable

<html><head></head><body><div class=3D"ydp3ccc2649yahoo-style-wrap" style=
=3D"font-family:Comic Sans MS, sans-serif;font-size:16px;"><div></div>
        <div dir=3D"ltr" data-setdir=3D"false">I have an original tank stra=
p from a '64 Phase 1 BJ8 &amp; an early BN1. The packing material is .125" =
thick on both.&nbsp;</div><div dir=3D"ltr" data-setdir=3D"false">Gary H</di=
v><div dir=3D"ltr" data-setdir=3D"false"><br></div>
       =20
        </div><div id=3D"ydp82dd1069yahoo_quoted_2034388046" class=3D"ydp82=
dd1069yahoo_quoted">
            <div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
               =20
                <div>
                    On Wednesday, August 2, 2023 at 11:47:55 AM CDT, Hank L=
each &lt;gradea1@charter.net&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id=3D"ydp82dd1069yiv2102339908"><div>Might depend=
 on the car involved.&nbsp; At chassis 151608-151610 the petrol tank straps=
 and packing were modified. Knowing Moss, they always opt for the later rel=
ease and ignore the early cars. The photo of the packing is way too thick.&=
nbsp; The length of the straps may be longer as well. The early tanks were =
a two piece assembly, then later a one piece. Cinching down the bolts under=
 the boot floor would shorten the straps until you run out of threads. Pack=
ing under the tank will also affect the assembly. Hank<br><br><div class=3D=
"ydp82dd1069yiv2102339908reply-new-signature"></div><p>--------------------=
---------------------</p>From: "warthodson--- via Healeys" <br>To: "healeys=
@autox.team.net"<br>Cc: "moss.tech@mossmotors.com"<br>Sent: Wednesday Augus=
t 2 2023 8:03:59AM<br>Subject: [Healeys] Fw: 851-310 Gas Tank Strap - Too t=
hick - Westport Vintage Restorations 7-553606 - 5-6162672<br><br>
<div style=3D"font-family:'Comic Sans MS', sans-serif;font-size:16px;" clas=
s=3D"ydp82dd1069yiv2102339908ydp1b284ebeyahoo-style-wrap">
<div dir=3D"ltr">I&nbsp; recently ordered a set
of gas tank hold down straps from Moss motors. They are well
constructed with 1 exception. The "strap pad" (packing) thickness
is .25" vs .125" original thickness based upon several old straps I
have. Not only is their strapping twice as thick, it also is 2
layers of .125" material. See attached Moss photo. This means that
the steel straps sit twice as high off of the gas tank. See Moss
photo of an MGA tank. Apparently, the Moss vendor made them to the
Moss specification. It is the specification that is in error.</div>
<div dir=3D"ltr">Am I correct that the packing
material should be .125" thick? Were MGA strap pads thicker than
Healeys?</div>
<div dir=3D"ltr">Has anyone run into this since
2010?</div>
<div dir=3D"ltr">Gary Hodson&nbsp;&nbsp;</div>
<div dir=3D"ltr"><br></div>
<div dir=3D"ltr"><br></div>
<div>&nbsp;</div>
</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyahoo_quoted">
<div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;fo=
nt-size:13px;color:#26282a;">
<div>----- Forwarded Message -----</div>
<div><b>From:</b> Tech &lt;moss.tech@mossmotors.com&gt;</div>
<div><b>To:</b> "warthodson@aol.com"
&lt;warthodson@aol.com&gt;</div>
<div><b>Sent:</b> Tuesday, August 1, 2023 at 11:29:19 AM CDT</div>
<div><b>Subject:</b> Fwd: 851-310 Gas Tank Strap - Too thick -
Westport Vintage Restorations 7-553606 - 5-6162672</div>
<div><br></div>
<div>
<div>
<div style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', =
Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">
<div style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', =
Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">
<div dir=3D"ltr">
<div><span>Please take a look at ticket&nbsp;</span><a href=3D"https://moss=
motorshelp.freshdesk.com/helpdesk/tickets/132027" style=3D"background-color=
:rgb(255,255,255);" rel=3D"nofollow" target=3D"_blank">#132027</a><span>&nb=
sp;raised by Stu Bowman
(bowmans@mossmotors.com).</span></div>
<div><span dir=3D"ltr">Hello,</span></div>
<div><span dir=3D"ltr">=E2=80=8B<span style=3D"font-size:14px;font-family:'=
Segoe UI', sans-serif;" dir=3D"ltr">&nbsp;
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The strap pad
thickness of just under 0.25=E2=80=9D matches our 2010 drawing
specifications and has been produced to those specifications for
thirteen years now. We have not found the straps to cause an
installation issue during that time.&nbsp;</span></span></div>
<div style=3D"margin:0in;font-size:15px;font-family:Calibri, sans-serif;">
<span style=3D"font-size:14px;font-family:'Segoe UI', sans-serif;">&nbsp; &=
nbsp;
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; I have attached a photo
of the prototype strap that preceded our specification changes on
this part number. Please note the strap is in a fully installed
state when this photo was taken.</span></div>
<div><br></div>
</div>
<div dir=3D"ltr">
<div><a><span style=3D"color:rgb(31,73,125);font-family:Arial, sans-serif;f=
ont-size:10pt;" dir=3D"ltr">With regards,<br><br>
&nbsp;Ken &nbsp; Hyndman<br>
=E2=80=8B<br>
&nbsp;Tech &nbsp;Services (Mon - Thurs. 10am =E2=80=93 3.45 pm PST )<br>
&nbsp;Moss Motors, LTD.</span></a><span><span style=3D"color:rgb(31,73,125)=
;">&nbsp;</span></span><span><span style=3D"color:rgb(31,73,125);font-famil=
y:Arial, sans-serif;font-size:10pt;"><br>

&nbsp;800-667-7872 ext 7252<br></span></span><a title=3D"mailto:hyndmank@mo=
ssmotors.com"><span><span style=3D"color:rgb(5,99,193);font-family:Arial, s=
ans-serif;font-size:10pt;">hyndmank@mossmotors.com</span></span></a></div>
<br></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833freshdesk_quo=
te">
<blockquote class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833freshd=
esk_quote">On Fri,
14 Jul at 6:12 AM <span class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089=
997833separator">,
Stu Bowman &lt;bowmans@mossmotors.com&gt; wrote:</span>
<div style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', =
Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833WordSection1"=
>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div><span class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833separat=
or">&nbsp;</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div><span class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833separat=
or">&nbsp;</span></div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydp82dd1069yiv2=
102339908ydpc886ddddyiv4089997833MsoNormal"><span class=3D"ydp82dd1069yiv21=
02339908ydpc886ddddyiv4089997833separator"><b><u><span style=3D"font-size:1=
2pt;">MOSS MOTORS TECHNICAL SUPPORT
REQUEST</span></u></b></span></div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydp82dd1069yiv2=
102339908ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydp82dd1069yiv2=
102339908ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:12pt;f=
ont-family:'Times New Roman', serif;color:#FF0000;">TECHNICAL/PRODUCT
ISSUE. IF UPHOLSTERY ISSUE PLEASE INCLUDE JUP#:</span></div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydp82dd1069yiv2=
102339908ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">WHAT
EXACTLY IS THE ISSUE?</span> <span style=3D"font-size:10pt;font-family:'Boo=
kman Old Style', serif;">...............:gas
tanks strap, the packing on it , is too thick</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">See
pic=E2=80=99s</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Please
call custom er advise of proper size packing on strip</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">TROUBL=
ESHOOT
/ RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Part
#:.......................:</span> <span style=3D"font-size:10pt;font-family=
:'Times New Roman', serif;">853-810 gas
tank strip</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Moss I=
nv
#:..........................:</span> <span style=3D"font-size:10pt;font-fam=
ily:'Times New Roman', serif;">5-6162672</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Moss
Manufactured upholstery JUP
#.............................:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Has pa=
rt
been installed? =E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=
=80=A6=E2=80=A6..:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;color:#F=
F0000;">CUSTOMER
INFO:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Custom=
er
#.........................:</span> <span style=3D"font-size:10pt;font-famil=
y:'Times New Roman', serif;">7-755606</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Contac=
t
Name:..................:</span> <span style=3D"font-size:10pt;font-family:'=
Times New Roman', serif;">waestport
vintage restorations</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Phone:=
.................................:</span>
<span style=3D"font-size:10pt;font-family:'Times New Roman', serif;">913-44=
1-8335</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Email
Address:....................:</span> <span style=3D"font-size:10pt;font-fam=
ily:'Times New Roman', serif;"><a>warthodson@aol.com</a></span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;color:#F=
F0000;">CAR
INFO:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Year=
=E2=80=A6=E2=80=A6=E2=80=A6:</span>
<span style=3D"font-size:10pt;font-family:'Times New Roman', serif;">all</s=
pan></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Model=
=E2=80=A6=E2=80=A6:</span>
<span style=3D"font-size:10pt;font-family:'Times New Roman', serif;">ahy</s=
pan></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">ANYTHI=
NG
SPECIAL ABOUT THE CAR/ENGINE?.....:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Times New Roman', serif;">PHOTOS O=
F
PROBLEM:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">&nbsp;=
</span>
<span style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">&nbs=
p;</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><s=
pan style=3D"font-size:12pt;font-family:'Bookman Old Style', serif;color:#F=
F0000;">Moss
Technical Services Action Taken:</span></div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1pt;padding:3pt 0in 0in =
0in;">
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"><b=
>From:</b>
Warthodson &lt;warthodson@aol.com&gt;<br><b>Sent:</b> Thursday, July 13, 20=
23 4:19 PM<br><b>To:</b> Stu Bowman &lt;bowmans@mossmotors.com&gt;<br><b>Su=
bject:</b> 853-310</div>
</div>
</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
<div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
</div>
<div class=3D"ydp82dd1069yiv2102339908ydpc886ddddyiv4089997833MsoNormal"></=
div>
<div>&nbsp;</div>
</div>
</div>
</blockquote>
</div>
</div>
<br><span title=3D"fd_tkt_identifier" style=3D"font-size:0px;font-family:fd=
tktid;line-height:0px;color:rgb(255,255,255);">
132027:1089000</span></div>
</div>
</div>
</div>
</div>
</div>=20
</div></div>
            </div>
        </div></body></html>
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