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Re: Victoria British Warning

To: MR JOHN P ELWOOD <WJAD81D@prodigy.com>
Subject: Re: Victoria British Warning
From: Jim Boyd <gumby@joshuanet.com>
Date: Sat, 19 Oct 1996 20:48:38 -0700
MR JOHN P ELWOOD wrote:
> 
>    Victoria British wasn't very nice about me returning lug nuts once,
>  (they didn't match), but I didn't care and kept ordering from them.
> It was convienient to have the prices righ in the catalog.  I ordered
> a new hood (as well as grille and bumper) to repair damage that
> occurred whent he car was beign towed off the Mass Pike.  The bodyman
> saw the hood and instantly called me...  It was just awful.  I saw it
> today.  Two 18" dents are in the middle.  The little "nose" on the
> front is longer on one side and has a FILLER BUBBLE!  This is a NEW
> hood, with FILLER in it?  There are many scratches showing through
> the paint.  It looks like it was sanded with 30 grit sand paper and
> then primed black.  It is just RIDICULOUS.
>    All this is well and good, just send it back, right?  Well, no.
> Victoria British claims it was Yellow Frieght that did the damage.
> Yellow Freight?  I didn't know they did body filler.  Luckily, we
> charged it!  So, we just reversed the charges and mailed it back
> anyway, even though the didn't want it.  Now we are "negotiating"
> with Yellow Freight to get out money back from them.  $96 to ship a
> $150 part.  That's just plain stupid.  And they dented it.
> 
>                   JohnJohn,
I have only had one dealing with VB and I was not satisfied.  It is nice 
to have prices to compare, but that's where I stop!

Even used bonnets tht I sell sound better than what they sent you!

Jim Boyd
Paradise, CA

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