Personally, I only order from VB when no one else has it. It seems there is
always a problem with an order from them.
On Feb 16, 2010, at 12:05 PM, don wrote:
>> I just had a rather negative experience with VB. I ordered a fuel pump
rebuilding kit for my MGA, and I was very clear with the order-taker guy on
what I needed. I was concerned that there could be an issue as there are two
types of fuel pumps, and that the diaphragm is different between them. I told
him exactly what I needed and told him that there were two types so as to
avoid a problem. He insisted that the kit was the correct one for my
application. I just got it UPS to me and it is the wrong one. Also, the
little rebuild kit could have been shipped in a box about 1/10 the size of the
one they used. I called VB and explained the wrong part and was told I would
be called by a customer rep, but so far, no call. When I have dealt with
Scarborough Faire for parts, they (Cecilia) has been great with her knowledge
and helpfullness. Moss is ok too.
>> Don Scott
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