Well if anyone is interested I have never had a good experience with Golden
State Pickup Parts! But I have ordered lots of parts from The Truck Shop in
California and everything has been very good. Just for your info. Don
Simmons 1953 3100 (owned since 1978) 1962 C-10(project for my 16 year old
son).
-----Original Message-----
From: Grant Galbraith <trks@javanet.com>
To: Hudson29@aol.com <Hudson29@aol.com>
Cc: oletrucks@autox.team.net <oletrucks@autox.team.net>;
old-chevy-truck@onelist.com <old-chevy-truck@onelist.com>
Date: Wednesday, October 13, 1999 5:43 PM
Subject: Re: [oletrucks] Good Luck With Jim Carter
> Over a few years I've spent a bit of money at Jim Carters. I've meet him
at
>the local swap in Ct. and he has been helpful and seems genuinely
interested in
>serving his customers. He supplies many parts to the other vendors so often
when
>you buy something from a competitor it is from him.
> His company is the one I bought a water pump for for my '54 235. At
about 5K
>miles the cast pulley broke and I though they might be interested in
hearing
>about it even if they couldn't refund me any money. It was over two years
old but
>had only been in use about two months. This situation is often the case in
a
>resto that takes two years or more to complete. The employee I was referred
to
>said they would check but never returned my call. When I called back they
said
>"how do we know you only used it two months" . They also didn't seem to
remember
>what the problem with the pump was only that they weren't going to do
anything to
>help. I would have been happy with a partial refund in the way of a
discount on
>my next order or at the very least a more diplomatic attitude and the
appearance
>that they cared about the longevity of the parts they are selling. Instead
I was
>told she would be hanging up because I was starting to annoy her.
> I bought my replacement pump from a LAPS and it is guaranteed for life.
There
>are enough vendors out there that I look for ones that know how to treat
>customers. The ones that act like they already have more business than they
can
>handle I cross off my list.
>
>Grant 50 3100
>
>Hudson29@aol.com wrote:
>
>> After a series of bad experiences with Golden State (don't get me
>> started!) that we worked over on this list more than a few times, I was
in
>> the market for some good vendors. I had placed a trouble free order with
Jim
>> Carter a year ago, and decided to try them again, especially as one of
our
>> listees is Kelly, who works at Jim Carter and contributes to this list.
>> I had emailed Kelly <truckexprt@aol.com> some clarifying questions
and
>> received reasonable replies, so shortly afterward, I placed my order by
>> email. I received a quick acknowledgment and a few days later a box from
Jim
>> Carter arrived. Everything that was supposed to be there was, well packed
and
>> in good condition. Unlike so many other vendors we have experience with,
>> there were no back ordered items. Kelly had applied the oletrucks
discount
>> and the paperwork was all correct.
>> Two items are worthy of further comment. The first is a used oil
pressure
>> gauge calibrated 0-60 lbs to work with the full pressure 235 when
installed
>> in a Chevy AD truck. The face has been redone to match the rest of the
Chevy
>> gauges. This is very nice, and I can't wait to install it.
>> The second item is the new catalog for the AD trucks. They have
combined
>> the price list with the catalog and made a great number of other
improvements
>> to what was already one of the most useful catalogs in the business. If
you
>> haven't seen it, Jim has made his catalog part reference book. This book
is
>> the best single source for restoration information that I know of. Heck,
I
>> read it before bed a lot of times!
>>
>> Paul O'Neil, Hudson29@aol.com
>> 1951 Chevrolet 3600 Pickup Project, See it at:
>> The Poor Man's Advanced Design Tech Tips Page
>> http://home.earthlink.net/~conntest47/
>> Fullerton, California USA
>> AEROMARK - Need Rubber Stamps or Signs? See:
>> http://www.aeromark.net
>> oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
>
>
>
>oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
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