Jim, it seems that you have to tell your cell phone provider that if they
can't stop the charges, you will drop them.
I would dump the provider and move to another cell phone company. In the
US, we have a "phone number portability law." This means that you can take
you cell phone number to any carrier.
I bet the mere threat of you dropping your carrier will "automatically"
spark them into find out how to stop the charges.
Worst comes to worst, cancel the phones and wait a month or two before
resubscribing.
Inch
http://www.megageek.com
"Did you exchange, a walk-on part in the war,
for a lead role in a cage?" R Waters.
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