It sounds like your dealer is not ASE certified, but ASS certified!!!
On Sun, Mar 7, 2010 at 1:02 AM, Kathryn Bales <kgb@frontiernet.net> wrote:
> I already knew it wasn't the fuel pump when the Chevy service manager
> insisted that the computer said it was bad when we took the first one
> in. Needless to say, it did not correct the problem, nor did the next
> two fuel pumps that they put on. The general attitude is "Look, little
> lady, I am the technician, I know what I am doing". They don't respond
> nicely to my calling them flipping idiots.
>
> I knew the problem had to be in the fuel tank filler system, but knowing
> exactly what to tell them might help when their current victim is sent
> home with yet another new fuel pump and the problem still not fixed. How
> I wish we could deal with a real shop instead of the dealer!
>
> Thanks everyone,
>
> Kate
>
>
> Shop at " Just Brits " wrote:
> > I already [7:42 PM CST] told Kate it wasn't the
> > pump[s]<G>!!
> >
> > << There are told to change the fuel pump - so they do - >>
> >
> > And of course, most of the time by a stupid
> > "computer" via a "reader". No "holes" there <G> !!
> >
> > << never understanding the real issue. >>
> >
> > With the exception of guys like OUR Rick, "trouble
> > shooting" is TOTALLY a "lost art".
> >
> > I am NOT [nor do I want to be] ASE Certified and
> > I can tell more about what's wrong with a car than
> > 3/4 [or better??] of the so-called 'wrenches'. They
> > are NOT "trained" to even 'think' !! But LOTS of LBC
> > "shadetree" wrenches <G> have LEARNED !!
> >
> > Shame too.
> >
> > Me
> > ------------------------------------------------------------------------
> >
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> > http://www.justbrits.com
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