Windows can be a PITA.
I have not seen this problem but here is what I do when I have trouble.
I suspect from your description you already have a clean exe file since you
downloaded it twice and got the same error.
I first make sure you have no residual files from the download. If you look at
the system add/remove software is adobe there? If yes remove it. Next use a
registry cleaner to remove junk that may have been left behind. Finally, do a
search on adobe to see if there is anything else on the computer that should be
erased.
When you reloaded XP did you also load all the updates and service packs? That
should be done.
Next I would turn off any security and try to download again and install.
You could also email Adobe support with the error and they may have a very
direct fix.
Good luck,
Steve
Sent from me.
-----Original Message-----
From: WeslakeMonza1330 at aol.com
To: <spridgets at autox.team.net>
Subject: [Spridgets] No LBC - Adobe download fail
Hi list,
A while back I had to install a new hard drive in my wife's PC. So, I
also had to install the software from scratch. I don't think she ever had
Adobe reader on it before but needs it now.
Her PC has XP and when I try to download Adobe reader everything goes ok
until running the exe file when I get a message at 33% saying a metadata file
failed. Having had a series of repeat failures I gave up.
So, I thought I'd download Adobe for XP on my PC and then copy it across on
a USB memory stick. But guess what despite my telling the Adobe download
page I want XP etc, etc it prompts me to download. When it prompts me the
2nd time it then reverts to Windows 7 which is what my PC is, despite my
having already told it I want XP.
So, anyone have an install copy of Adobe for XP (I guess it won't be the
English version) someone can e-mail me as an attachment (I guess within
whatever the max size AOL will accept) so I can put it on my wife's PC? Or,
does anyone have any alternative ideas (like burn it to a disc for me?).
Thanks
Weslake-Monza 1330
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