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Moss support

To: triumphs@Autox.Team.Net
Subject: Moss support
From: Dennis Barr <tr357@cdsnet.net>
Date: Wed, 25 Nov 1998 20:07:27 -0800
To all: Like amny of you,I have dealt with all three majors over the
past 7 years, and I must put Moss at the top. I have had 5 different
cars, and for the most part, the items I needed were in stock one place
or another and arrived as expected and were good value. 
VickyBrit, as you have all said, are order takers-but we all know that
and accept that; TRF usually has a busy line. They are very helpful, but
do tend to back-order. Not to be impolite, but I do get tired of reading
why we must all support TRF or we are all doomed. (I know how far I
would get with my customers if I took that approach.)I know Charles
means well and is very attached to this business.
Moss customer service is very good. I have had a "special"  request on
more than one occassion, and if possible, the request was granted.
As a small business owner, I sincerely hope they are making a profit.
They deserve it. Let's hope all of our suppliers continue to prosper.
Sorry I took so long.
Dennis Barr

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