Sorry for the Bandwidth, but several members have commented about
getting the fraudulent email from "eBay". This is the response I
got when I forwarded the suspicious mail to the Real eBay..
>Delivered-To: anabil@caltel.com
>Date: Sun, 07 Sep 2003 09:21:45 -0700
>To: Bill & Skip Pugh <anabil@caltel.com>
>Subject: RE: SP91011 your recent report to eBay's Trust and Safety
>Department (KMM89769141V51677L0KM)
>From: eBay Customer Support <spoof@ebay.com>
>Reply-To: eBay Customer Support <spoof@ebay.com>
>X-pstn-levels: (C:51.8443 M:98.6627 P:95.9108 R:95.9108 S: 8.3249 )
>X-pstn-settings: 4 (1.5000:3.0000) pmCr
>X-pstn-addresses: from <spoof@ebay.com> forward (org good) [1229/53]
>
>Hello,
>
>Thank you for contacting eBay's Trust and Safety Department about email
>solicitations that are falsely made to appear to have come from eBay.
>These emails, commonly referred to as "spoof" messages, are sent in an
>attempt to collect sensitive personal information from recipients who
>reply to the message or click on a link to a Web page requesting this
>information.
>
>The email you reported did not originate from, nor is it endorsed by,
>eBay. We are very concerned about this problem and are working
>diligently to address the situation. We are currently investigating the
>source of this email to take further action. You may rest assured that
>your account standing has not changed and that your listings have not
>been affected.
>
>We advise you to be very cautious of email messages that ask you to
>submit information such as your credit card number or your email
>password. eBay will never ask you for sensitive personal information
>such as passwords, bank account or credit card numbers, Personal
>Identification Numbers (PINs), or Social Security numbers in an email
>itself. If you ever need to provide information to eBay please open a
>new Web browser, type www.ebay.com, and click on the "site map" link
>located at the top the page to access the eBay page you need.
>
>If you have any doubt about whether an email message is from eBay,
>please forward it immediately to spoof@ebay.com and do not respond to it
>or click on any of the links in the email message. Please do not change
>the subject line or forward the email as an attachment.
>
>If you entered personal information such as your password, social
>security number or credit card numbers into a Website based on a request
>from a spoofed email, you need to take immediate action to protect your
>identity. We have developed an eBay Help page with valuable information
>regarding the steps you should take to protect yourself.
>
>To get to the "Protecting Your Identity" Help page from the eBay site,
>please click on the "help" link located at the top of most eBay pages
>and select the following topics when the "eBay Help Center" window
>appears:
>
> Safe Trading > If Something Goes Wrong > Identity Theft
>
>We encourage you to review additional information about protecting your
>identity found in the eBay Help system. Please click on the "help" link
>located at the top of most eBay pages and select the following topics
>when the "eBay Help Center" window appears:
>
> Safe Trading > If Something Goes Wrong& > Account Theft > Account
>Protection
>
>Once again, thank you for alerting us to the spoof email you received.
>Your vigilance helps us ensure that eBay remains a safe and vibrant
>online marketplace.
>
>Regards,
>
>Ian
>eBay SafeHarbor
>Investigations Team
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