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Re: [TR] An expensive lesson

To: Greg Lemon <glemon@neb.rr.com>
Subject: Re: [TR] An expensive lesson
From: David Friedlander <forzion7@gmail.com>
Date: Sat, 7 Nov 2015 15:07:41 -0500
Cc: TR3 Triumphs <triumphs@autox.team.net>
Delivered-to: mharc@autox.team.net
Delivered-to: triumphs@autox.team.net
References: <027701d1195f$b83e4050$28bac0f0$@uprichard.net> <00c901d11972$53f2eb10$fbd8c130$@ukpips.org.uk> <CAPK7CFBiZTPbfMcHRAX_tv4oYn1uqsZ7sOAPnm0ShxR=HsDMcQ@mail.gmail.com> <00d301d1197a$94b80f10$be282d30$@ukpips.org.uk> <CAPK7CFCtFOextFx1+ZQ9zw+Lt1RecLkgK1W3xdJN7C_Ang7uQA@mail.gmail.com> <D1F386BD049344E7B1B9AE921D1BDBC3@livingroompc>
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Like other vendors who sell products from a catalog, good quality products
produce satisfied customers who will return to buy additional products. We,
as LBC owners, have to trust that what the 'Big 3' sell as being of some
level
of acceptable quality.

TRF's site is pretty primitive, with little functionality and no order
tracking.
Moss is a bit better, in my view, as they at least offer some diagramatics
to
remind us of additional related parts we might need. But none of the Big 3
offer feedback on their parts, ratings with stars, if you will, as other
product/sites do (like Amazon). So, we trust. And sometimes the parts are
good. Sometimes, slave cylinders (for instance) are of unacceptable
quality.
The best we can do, in that case, is to offer clear feedback to sellers of
inferior LBC parts. Unhappy customers generally don't return...

My two cents,

Dave Friedlander


On Sat, Nov 7, 2015 at 1:58 PM, Greg Lemon <glemon@neb.rr.com> wrote:

> John's original note, and Don's clever response, were spot on, there may
> be some truth to "not wanting to spend a penny more" for many, the Roadster
> Factory and Moss offer levels of quality on some items.  But  mostly the
> parts are bought mail order, or whatever you call it these days, from a
> major distributor, site unseen, from a catalog which most likely is has a
> copy of the factory parts book diagram, with a reference to the diagram, a
> part number and a price below (and no other description) .  I vendor A
> sells the part cheaper then vendor B, they sell more, go figure.
>
> Greg Lemon
>
>
>
>
> ** triumphs@autox.team.net **
>
> Donate: http://www.team.net/donate.html
> Archive: http://www.team.net/archive
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> Unsubscribe/Manage:
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>
>

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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:comic sa=
ns ms,sans-serif;color:rgb(0,0,153)">Like other vendors who sell products f=
rom a catalog, good quality products <br>produce satisfied customers who wi=
ll return to buy additional products. We, <br>as LBC owners, have to trust =
that what the &#39;Big 3&#39; sell as being of some level<br>of acceptable =
quality. <br><br></div><div class=3D"gmail_default" style=3D"font-family:co=
mic sans ms,sans-serif;color:rgb(0,0,153)">TRF&#39;s site is pretty primiti=
ve, with little functionality and no order tracking. <br>Moss is a bit bett=
er, in my view, as they at least offer some diagramatics to <br>remind us o=
f additional related parts we might need. But none of the Big 3 <br>offer f=
eedback on their parts, ratings with stars, if you will, as other <br>produ=
ct/sites do (like Amazon). So, we trust. And sometimes the parts are <br>go=
od. Sometimes, slave cylinders (for instance) are of unacceptable quality. =
<br>The best we can do, in that case, is to offer clear feedback to sellers=
 of <br>inferior LBC parts. Unhappy customers generally don&#39;t return...=
<br><br></div><div class=3D"gmail_default" style=3D"font-family:comic sans =
ms,sans-serif;color:rgb(0,0,153)">My two cents,<br><br></div><div class=3D"=
gmail_default" style=3D"font-family:comic sans ms,sans-serif;color:rgb(0,0,=
153)">Dave Friedlander<br>=C2=A0<br></div></div><div class=3D"gmail_extra">=
<br><div class=3D"gmail_quote">On Sat, Nov 7, 2015 at 1:58 PM, Greg Lemon <=
span dir=3D"ltr">&lt;<a href=3D"mailto:glemon@neb.rr.com"; target=3D"_blank"=
>glemon@neb.rr.com</a>&gt;</span> wrote:<br><blockquote class=3D"gmail_quot=
e" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">=
<u></u>



<div style=3D"PADDING-TOP:15px;PADDING-LEFT:10px;PADDING-RIGHT:10px" name=
=3D"Compose message area">
<div><font face=3D"Calibri">John&#39;s original note, and Don&#39;s clever =
response, were=20
spot on, there may be some truth to &quot;not wanting to spend a penny more=
&quot; for=20
many, the Roadster Factory and Moss offer levels of quality on some items.=
=C2=A0=20
But=C2=A0 mostly the parts are bought mail order, or whatever you call it t=
hese=20
days, from a major distributor, site unseen, from a catalog which most like=
ly is=20
has a copy of the factory parts book diagram, with a reference to the diagr=
am, a=20
part number and a price below (and no other description) .=C2=A0 I vendor A=
=20
sells the part cheaper then vendor B, they sell more, go figure.</font></di=
v><span class=3D"HOEnZb"><font color=3D"#888888">
<div><font face=3D"Calibri"></font>=C2=A0</div>
<div><font face=3D"Calibri">Greg Lemon=C2=A0=C2=A0</font></div>
<div style=3D"FONT:10pt Tahoma">
<div><br></div>
<div style=3D"BACKGROUND:#f5f5f5"><font size=3D"3" face=3D"Calibri"></font>=
=C2=A0</div></div></font></span></div>
<br><br>
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<br></blockquote></div><br></div>

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