Subject: Re: [Healeys] 100 Rear Springs

From: Michael Salter via Healeys <[email-masked]>
Date: Mon, 22 Nov 2021 17:37:55 -0500

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Well, based opon the advice given and a carefully reading ofthe
information on their web page https://britishclassiccarparts.com/ which
includes this statement:  *BCC will only supply springs that comply, as
best possible, with OEM specifications or better *I ordered a pair of BN1
rear springs.
Initially I thought my order had not gone through because despite their
statement that *"Your order confirmation from BCC will include basic
dimensional information on the spring you have ordered allowing you to
check against the springs you are replacing" *I received no confirmation
from BCC that the order had been received and the only way to confirm that
it had indeed been received aws to check my account withdrawals.
These springs are not inexpensive and ended up costing almost 3 times what
they would have cost from one of the usual suspects.
When I finally received the shipment and had an opportunity to examine what
had been supplied I was far from impressed.
This is my email sent to BCC regarding their * "OEM specifications or
better"* product.

*Dear Sirs, *

*We recently received from yourselves a pair of rear leaf springs purchased
for an Austin Healey 100 BN1 which we are restoring to concours level for a
long-time customer.*

*The preamble on your web site states =E2=80=9CBCC will only supply springs=
 that
comply, as best possible, with OEM specifications or better.=E2=80=9D*

*You also state =E2=80=9CYour order confirmation from BCC will include basi=
c
dimensional information on the spring you have ordered allowing you to
check against the springs you are replacing.=E2=80=9D We received neither a=
n order
confirmation nor the dimensional information mentioned.*

*The springs that we have received do not come even close to the OEM
specifications for the springs for a BN1.*

*There were 3 types of leaf springs supplied for the BN1. The final design,
fitted after body number C.154647 was arrived at after much experimentation
as many owners experienced difficulties with the rear suspension of these
vehicles.*

*The last type, part number 1B829, had the following specifications:*

*Free length  34.75=E2=80=9D *

*Laden length 36=E2=80=9D*

*Free camber 3.75=E2=80=9D*

*Laden camber 0.25=E2=80=9D*

*Deflection 4=E2=80=9D @ 490 lbs*

*Number of leaves 8*

*Number of zinc interleaves 3*

*6 rebound clips were used on each spring, 2 open to the top and one, the
outer, open to the bottom.*

*The rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slot s=
crews with
tubular spacers. *

*A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to penet=
rate the fiber
pads and tapered spacers.*

*The springs that you have supplied are absolutely unsuitable for use on
this vehicle and are nothing like OEM specifications.*

*In addition to the above the following are some of the other problems that
we have noticed with your product.*

*1.      Free camber 4.75=E2=80=9D*

*2.      No zinc interleaves at all.*

*3.      Metric thread hex head rebound clip screws (threatening the tyre
sidewalls)*

*4.      Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the axle=
 will be located
by friction alone if these springs were to be installed)*

*5.      Middle rebound clip installed upside down*

*6.      Nothing locating the end rebound clips *

*We have not bothered to install these springs because this would obviously
be a total waste of our time. *

*The cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20 (=C2=
=A363.01)
for a total of =C2=A3639.28.*

*We could have purchased Indian made reproduction springs, which we have
used previously and are considerably more accurate aesthetically, from a
local supplier for about 30% of the cost from yourselves but based upon the
claims on your advertising opted to purchase what were reputed to be the
best available.*

*We do not believe that it is unreasonable of us to expect a full refund as
your product does not even come close to being what you advertise.*

*We will be happy to return this defective product to you at your expense.*

*Please advise.*

* Michael Salter*

The answer received from the General Manager of BCC served no useful
purpose and indicated that he should definitely seek a career in politics
when BCC goes under.

*NOT RECOMMENDED*

On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, <[email-masked]> wrote:

> Try britishclassiccarparts.com
>
>
>
> Sent from the all new AOL app for iOS
> <https://apps.apple.com/us/app/aol-news-email-weather-video/id646100661>
>
> On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys <
> [email-masked]> wrote:
>
> Hi Michael -
>
> My experience is to have spring makers in the UK make them up.  There are
> several there, and generally they know what they are doing.
>
> Best,
>
> Alan
>
> On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter <[email-masked]>
> wrote:
>
> As is so common with "offshore " products I'm having ongoing problems wit=
h
> the currently available rear springs, in particular those for the 100.
> It seems that all the usual suspects source these from the same
> manufacturer in India and it is my suspicion that these are made from
> substandard steel.
> Typically leaf springs are made from 5160 steel which is incredibly
> resistant to deformation and fatigue. I don't have facilities to determin=
e
> what steel is used to make these springs but it certainly isn't 5160!!
> Has anyone found a source for rear springs which last more than a few
> years?
>
> M
>
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<div dir=3D"ltr"><div dir=3D"auto">Well<span class=3D"gmail_default" style=
=3D"font-family:arial,sans-serif;font-size:small">, based</span> o<span cla=
ss=3D"gmail_default" style=3D"font-family:arial,sans-serif;font-size:small"=
>pon</span> the advice given<span class=3D"gmail_default" style=3D"font-fam=
ily:arial,sans-serif;font-size:small"> and a carefully reading ofthe =C2=A0=
 information on their web page <a href=3D"https://britishclassiccarparts.co=
m/">https://britishclassiccarparts.com/</a></span> <span class=3D"gmail_def=
ault" style=3D"font-family:arial,sans-serif;font-size:small">=20
 which includes this statement:=C2=A0 <i><b>BCC will only supply springs th=
at comply, as best possible, with OEM specifications or better

</b></i></span>I ordered a pair of BN1<span class=3D"gmail_default" style=
=3D"font-family:arial,sans-serif;font-size:small"> rear springs. </span><br=
></div><div style=3D"font-family:arial,sans-serif;font-size:small" class=3D=
"gmail_default">Initially I thought my order had not gone through because d=
espite their statement that=20
<i><b>&quot;Your order confirmation from BCC will include basic dimensional=
=20
information on the spring you have ordered allowing you to check against
 the springs you are replacing&quot; </b></i>I received no confirmation fro=
m BCC that the order had been received and the only way to confirm that it =
had indeed been received aws to check my account withdrawals.</div><div sty=
le=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_default"=
>These springs are not inexpensive and ended up costing almost 3 times what=
 they would have cost from one of the usual suspects.</div><div style=3D"fo=
nt-family:arial,sans-serif;font-size:small" class=3D"gmail_default">When I =
finally received the shipment and had an opportunity to examine what had be=
en supplied I was far from impressed.</div><div style=3D"font-family:arial,=
sans-serif;font-size:small" class=3D"gmail_default">This is my email sent t=
o BCC regarding their <b><i>
&quot;OEM specifications or better&quot;</i></b> product. <br></div><div st=
yle=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_default=
"><br></div><div style=3D"font-family:arial,sans-serif;font-size:small" cla=
ss=3D"gmail_default">
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt"><i><span style=3D"font-family:times new roman,serif">Dear Sirs, <s=
pan></span></span></i></p><i><span style=3D"font-family:times new roman,ser=
if">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
 recently received from yourselves a pair of rear leaf
springs purchased for an Austin Healey 100 BN1 which we are restoring to co=
ncours
level for a long-time customer.<span></span></span></i></p><i><span style=
=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e preamble on your web site states =E2=80=9C<b>BCC will only
supply springs that comply, as best possible, with OEM specifications or be=
tter.=E2=80=9D<span></span></b></span></i></p><i><span style=3D"font-family=
:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Yo=
u also state =E2=80=9C<b>Your order confirmation from BCC will
include basic dimensional information on the spring you have ordered allowi=
ng
you to check against the springs you are replacing.=E2=80=9D </b>We receive=
d neither
an order confirmation nor the dimensional information mentioned.<span></spa=
n></span></i></p><i><span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e springs that we have received do not come even close to
the OEM specifications for the springs for a BN1.<span></span></span></i></=
p><i><span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
ere were 3 types of leaf springs supplied for the BN1. The
final design, fitted after body number C.154647 was arrived at after much
experimentation as many owners experienced difficulties with the rear
suspension of these vehicles.<span></span></span></i></p><i><span style=3D"=
font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e last type, part number 1B829, had the following
specifications:<span></span></span></i></p><i><span style=3D"font-family:ti=
mes new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Fr=
ee length<span>=C2=A0 </span>34.75=E2=80=9D <span></span></span></i></p><i>=
<span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">La=
den length 36=E2=80=9D<span></span></span></i></p><i><span style=3D"font-fa=
mily:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Fr=
ee camber 3.75=E2=80=9D<span></span></span></i></p><i><span style=3D"font-f=
amily:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">La=
den camber 0.25=E2=80=9D<span></span></span></i></p><i><span style=3D"font-=
family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">De=
flection 4=E2=80=9D @ 490 lbs<span></span></span></i></p><i><span style=3D"=
font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Nu=
mber of leaves 8<span></span></span></i></p><i><span style=3D"font-family:t=
imes new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Nu=
mber of zinc interleaves 3<span></span></span></i></p><i><span style=3D"fon=
t-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">6 =
rebound clips were used on each spring, 2 open to the top
and one, the outer, open to the bottom.<span></span></span></i></p><i><span=
 style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slot
screws with tubular spacers. <span></span></span></i></p><i><span style=3D"=
font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">A =
special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to
penetrate the fiber pads and tapered spacers.<span></span></span></i></p><i=
><span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e springs that you have supplied are absolutely unsuitable
for use on this vehicle and are <b>nothing like OEM specifications</b>.<spa=
n></span></span></i></p><i><span style=3D"font-family:times new roman,serif=
">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">In=
 addition to the above the following are some of the other
problems that we have noticed with your product.<span></span></span></i></p=
><i><span style=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>1.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Free camber 4.75=E2=80=9D<span></span></span></i></p><i><span=
 style=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>2.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>No zinc interleaves at all.<span></span></span></i></p><i><sp=
an style=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>3.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Metric thread hex head rebound clip screws (threatening
the tyre sidewalls)<span></span></span></i></p><i><span style=3D"font-famil=
y:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>4.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the
axle will be located by friction alone if these springs were to be installe=
d)<span></span></span></i></p><i><span style=3D"font-family:times new roman=
,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>5.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Middle rebound clip installed upside down<span></span></span>=
</i></p><i><span style=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 8pt 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>6.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Nothing locating the end rebound clips <span></span></span></=
i></p><i><span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
 have not bothered to install these springs because this would
obviously be a total waste of our time. <span></span></span></i></p><i><spa=
n style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20
(=C2=A363.01) for a total of =C2=A3639.28.<span></span></span></i></p><i><s=
pan style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
 could have purchased Indian made reproduction springs,
which we have used previously and are considerably more accurate aesthetica=
lly,
from a local supplier for about 30% of the cost from yourselves but based u=
pon
the claims on your advertising opted to purchase what were reputed to be th=
e
best available.<span></span></span></i></p><i><span style=3D"font-family:ti=
mes new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
 do not believe that it is unreasonable of us to expect a
full refund as your product does not even come close to being what you adve=
rtise.<span></span></span></i></p><i><span style=3D"font-family:times new r=
oman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
 will be happy to return this defective product to you at
your expense.<span></span></span></i></p><i><span style=3D"font-family:time=
s new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Pl=
ease advise.<span></span></span></i></p><i><span style=3D"font-family:times=
 new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">=
=C2=A0Michael Salter</span></i></p><p class=3D"MsoNormal" style=3D"margin:0=
in 0in 8pt;line-height:107%;font-size:11pt"><span style=3D"font-family:time=
s new roman,serif"><span style=3D"font-family:arial,sans-serif"><br></span>=
</span></p><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><span style=3D"font-family:times new roman,serif"><span=
 style=3D"font-family:arial,sans-serif">The answer received from the Genera=
l Manager of BCC served no useful purpose and indicated that he should defi=
nitely seek a career in politics when BCC goes under.</span></span><i><span=
 style=3D"font-family:times new roman,serif"><br></span></i></p><p class=3D=
"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i=
><span style=3D"font-family:times new roman,serif"><font size=3D"4"><span s=
tyle=3D"font-family:arial,sans-serif"><br></span></font></span></i></p><p c=
lass=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><font size=3D"4">=
<span style=3D"font-family:arial,sans-serif">NOT RECOMMENDED</span></font><=
br></span></i></p>

</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_=
attr">On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, &lt;<a href=3D"mailto:ah=
[email-masked]" target=3D"_blank">[email-masked]</a>&gt; wrote:<br></di=
v><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;borde=
r-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
Try <a href=3D"http://britishclassiccarparts.com" rel=3D"noreferrer" target=
=3D"_blank">britishclassiccarparts.com</a><div><br><br><br><a href=3D"https=
://apps.apple.com/us/app/aol-news-email-weather-video/id646100661" rel=3D"n=
oreferrer" target=3D"_blank">Sent from the all new AOL app for iOS</a><br><=
br><p style=3D"font-size:15px;color:rgb(113,95,250);padding-top:15px;margin=
-top:0px">On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys &=
lt;<a href=3D"mailto:[email-masked]" rel=3D"noreferrer" target=3D"_=
blank">[email-masked]</a>&gt; wrote:</p><blockquote><div id=3D"gmai=
l-m_-6978132841228220431gmail-m_1129132632207409124gmail-m_5666412297485854=
156m_7977452422656917503yiv4138714625"><div dir=3D"ltr"><div>Hi Michael -</=
div><div><br></div><div>My experience is to have spring makers in the UK ma=
ke them up.=C2=A0 There are several there, and generally they know what the=
y are doing.<br><br>Best,</div><div><br></div><div>Alan</div></div><div><br=
><div><div dir=3D"ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter &lt;<=
a rel=3D"nofollow noopener noreferrer noreferrer" href=3D"mailto:michaelsal=
[email-masked]" target=3D"_blank">[email-masked]</a>&gt; wrote:<br>=
</div><blockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid r=
gb(204,204,204);padding-left:1ex"><div>As is so common with &quot;offshore =
&quot; products I&#39;m having ongoing problems with the currently availabl=
e rear springs, in particular those for the 100.<div>It seems that all the =
usual suspects source these from the same manufacturer in India and it is m=
y suspicion that these are made from substandard steel.=C2=A0</div><div>Typ=
ically leaf springs are made from 5160 steel which is incredibly resistant =
to deformation and fatigue. I don&#39;t have facilities to determine what s=
teel is used to make these springs but it certainly isn&#39;t 5160!!</div><=
div>Has anyone found a source for rear springs which last more than a few y=
ears?</div><div><br></div><div>M</div><div><br></div></div>
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--0000000000006c480905d16847fc--

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_______________________________________________

Archive: http://www.team.net/pipermail/healeys http://autox.team.net/archive

[email-masked]
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--===============7966388768038774519==--

---

From: Bob Spidell via Healeys <[email-masked]>
Date: Mon, 22 Nov 2021 15:11:03 -0800

--===============2189321079816764363==
Content-Transfer-Encoding: 7bit

--Apple-Mail-A6C82396-9E3D-44D5-B915-F6312905FDA8
	charset=utf-8
Content-Transfer-Encoding: quoted-printable

Wow. Makes me extra glad my dad made the effort to restore our BN2=E2=80=99s=
 original springs, including my sourcing new zinc interleaves from a guy who=
 had bought a sheet and had them cut to spec on a shear.

Why is it so hard to get decent repop springs?

> On Nov 22, 2021, at 2:38 PM, Michael Salter via Healeys <[email-masked]=
m.net> wrote:
>=20
> =EF=BB=BF
> Well, based opon the advice given and a carefully reading ofthe   informat=
ion on their web page https://britishclassiccarparts.com/ which includes thi=
s statement:  BCC will only supply springs that comply, as best possible, wi=
th OEM specifications or better I ordered a pair of BN1 rear springs.=20
> Initially I thought my order had not gone through because despite their st=
atement that "Your order confirmation from BCC will include basic dimensiona=
l information on the spring you have ordered allowing you to check against t=
he springs you are replacing" I received no confirmation from BCC that the o=
rder had been received and the only way to confirm that it had indeed been r=
eceived aws to check my account withdrawals.
> When I finally received the shipment and had an opportunity to examine wha=
t had been supplied I was far from impressed.
> This is my email sent to BCC regarding their "OEM specifications or better=
" product.=20
>=20
> Dear Sirs,
>=20
> We recently received from yourselves a pair of rear leaf springs purchased=
 for an Austin Healey 100 BN1 which we are restoring to concours level for a=
 long-time customer.
>=20
> The preamble on your web site states =E2=80=9CBCC will only supply springs=
 that comply, as best possible, with OEM specifications or better.=E2=80=9D
>=20
> You also state =E2=80=9CYour order confirmation from BCC will include basi=
c dimensional information on the spring you have ordered allowing you to che=
ck against the springs you are replacing.=E2=80=9D We received neither an or=
der confirmation nor the dimensional information mentioned.
>=20
> The springs that we have received do not come even close to the OEM specif=
ications for the springs for a BN1.
>=20
> There were 3 types of leaf springs supplied for the BN1. The final design,=
 fitted after body number C.154647 was arrived at after much experimentation=
 as many owners experienced difficulties with the rear suspension of these v=
ehicles.
>=20
> The last type, part number 1B829, had the following specifications:
>=20
> Free length  34.75=E2=80=9D
>=20
> Laden length 36=E2=80=9D
>=20
> Free camber 3.75=E2=80=9D
>=20
> Laden camber 0.25=E2=80=9D
>=20
> Deflection 4=E2=80=9D @ 490 lbs
>=20
> Number of leaves 8
>=20
> Number of zinc interleaves 3
>=20
> 6 rebound clips were used on each spring, 2 open to the top and one, the o=
uter, open to the bottom.
>=20
> The rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slot s=
crews with tubular spacers.
>=20
> A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to penet=
rate the fiber pads and tapered spacers.
>=20
> The springs that you have supplied are absolutely unsuitable for use on th=
is vehicle and are nothing like OEM specifications.
>=20
> In addition to the above the following are some of the other problems that=
 we have noticed with your product.
>=20
> 1.      Free camber 4.75=E2=80=9D
> 2.      No zinc interleaves at all.
> 3.      Metric thread hex head rebound clip screws (threatening the tyre s=
idewalls)
> 4.      Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the axle=
 will be located by friction alone if these springs were to be installed)
> 5.      Middle rebound clip installed upside down
> 6.      Nothing locating the end rebound clips
>=20
> We have not bothered to install these springs because this would obviously=
 be a total waste of our time.
>=20
> The cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20 (=C2=
=A363.01) for a total of =C2=A3639.28.
>=20
> We could have purchased Indian made reproduction springs, which we have us=
ed previously and are considerably more accurate aesthetically, from a local=
 supplier for about 30% of the cost from yourselves but based upon the claim=
s on your advertising opted to purchase what were reputed to be the best ava=
ilable.
>=20
> We do not believe that it is unreasonable of us to expect a full refund as=
 your product does not even come close to being what you advertise.
>=20
> We will be happy to return this defective product to you at your expense.
>=20
> Please advise.
>=20
>  Michael Salter
>=20
>=20
>=20
> The answer received from the General Manager of BCC served no useful purpo=
se and indicated that he should definitely seek a career in politics when BC=
C goes under.
> NOT RECOMMENDED
>> On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys <healeys@=
autox.team.net> wrote:
>>=20
>> Hi Michael -
>>=20
>> My experience is to have spring makers in the UK make them up.  There are=
>>=20
>> Best,
>>=20
>> Alan
>>=20
>> On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter <[email-masked]> w=
>> As is so common with "offshore " products I'm having ongoing problems wit=
h the currently available rear springs, in particular those for the 100.
>> It seems that all the usual suspects source these from the same manufactu=
rer in India and it is my suspicion that these are made from substandard ste=
el.=20
>> Typically leaf springs are made from 5160 steel which is incredibly resis=
tant to deformation and fatigue. I don't have facilities to determine what s=
teel is used to make these springs but it certainly isn't 5160!!
>> Has anyone found a source for rear springs which last more than a few yea=
rs?
>> Archive: http://www.team.net/pipermail/healeys http://autox.team.net/arch=
ive
>> Unsubscribe/Manage: http://autox.team.net/mailman/options/healeys/healey.=
[email-masked]
>> Archive: http://www.team.net/pipermail/healeys http://autox.team.net/arch=
ive
>> Unsubscribe/Manage: http://autox.team.net/mailman/options/healeys/ahbn6@v=
erizon.net
> Archive: http://www.team.net/pipermail/healeys http://autox.team.net/archi=
ve
> Unsubscribe/Manage: http://autox.team.net/mailman/options/healeys/bspidell=
@comcast.net

--Apple-Mail-A6C82396-9E3D-44D5-B915-F6312905FDA8
	charset=utf-8
Content-Transfer-Encoding: quoted-printable

<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"ltr">Wow=
. Makes me extra glad my dad made the effort to restore our BN2=E2=80=99s or=
iginal springs, including my sourcing new zinc interleaves from a guy who ha=
d bought a sheet and had them cut to spec on a shear.</div><div dir=3D"ltr">=
<br></div><div dir=3D"ltr">Why is it so hard to get decent repop springs?</d=
iv><div dir=3D"ltr"><br></div><div dir=3D"ltr"><br></div><div dir=3D"ltr"><b=
r><blockquote type=3D"cite">On Nov 22, 2021, at 2:38 PM, Michael Salter via H=
ealeys &lt;[email-masked]&gt; wrote:<br><br></blockquote></div><bloc=
kquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr"><div dir=3D"=
auto">Well<span class=3D"gmail_default" style=3D"font-family:arial,sans-seri=
f;font-size:small">, based</span> o<span class=3D"gmail_default" style=3D"fo=
nt-family:arial,sans-serif;font-size:small">pon</span> the advice given<span=
 class=3D"gmail_default" style=3D"font-family:arial,sans-serif;font-size:sma=
ll"> and a carefully reading ofthe &nbsp; information on their web page <a h=
ref=3D"https://britishclassiccarparts.com/">https://britishclassiccarparts.c=
om/</a></span> <span class=3D"gmail_default" style=3D"font-family:arial,sans=
-serif;font-size:small">=20
 which includes this statement:&nbsp; <i><b>BCC will only supply springs tha=
t comply, as best possible, with OEM specifications or better

</b></i></span>I ordered a pair of BN1<span class=3D"gmail_default" style=3D=
"font-family:arial,sans-serif;font-size:small"> rear springs. </span><br></d=
iv><div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmai=
l_default">Initially I thought my order had not gone through because despite=
 their statement that=20
<i><b>"Your order confirmation from BCC will include basic dimensional=20
information on the spring you have ordered allowing you to check against
 the springs you are replacing" </b></i>I received no confirmation from BCC t=
hat the order had been received and the only way to confirm that it had inde=
ed been received aws to check my account withdrawals.</div><div style=3D"fon=
t-family:arial,sans-serif;font-size:small" class=3D"gmail_default">These spr=
ings are not inexpensive and ended up costing almost 3 times what they would=
 have cost from one of the usual suspects.</div><div style=3D"font-family:ar=
ial,sans-serif;font-size:small" class=3D"gmail_default">When I finally recei=
ved the shipment and had an opportunity to examine what had been supplied I w=
as far from impressed.</div><div style=3D"font-family:arial,sans-serif;font-=
size:small" class=3D"gmail_default">This is my email sent to BCC regarding t=
heir <b><i>
"OEM specifications or better"</i></b> product. <br></div><div style=3D"font=
-family:arial,sans-serif;font-size:small" class=3D"gmail_default"><br></div>=
<div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_d=
efault">
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-siz=
e:11pt"><i><span style=3D"font-family:times new roman,serif">Dear Sirs, <spa=
n></span></span></i></p><i><span style=3D"font-family:times new roman,serif"=

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We r=
ecently received from yourselves a pair of rear leaf
springs purchased for an Austin Healey 100 BN1 which we are restoring to con=
cours
level for a long-time customer.<span></span></span></i></p><i><span style=3D=
"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">The p=
reamble on your web site states =E2=80=9C<b>BCC will only
supply springs that comply, as best possible, with OEM specifications or bet=
ter.=E2=80=9D<span></span></b></span></i></p><i><span style=3D"font-family:t=
imes new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">You a=
lso state =E2=80=9C<b>Your order confirmation from BCC will
include basic dimensional information on the spring you have ordered allowin=
g
you to check against the springs you are replacing.=E2=80=9D </b>We received=
 neither
an order confirmation nor the dimensional information mentioned.<span></span=
></span></i></p><i><span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">The s=
prings that we have received do not come even close to
the OEM specifications for the springs for a BN1.<span></span></span></i></p=
><i><span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Ther=
e were 3 types of leaf springs supplied for the BN1. The
final design, fitted after body number C.154647 was arrived at after much
experimentation as many owners experienced difficulties with the rear
suspension of these vehicles.<span></span></span></i></p><i><span style=3D"f=
ont-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">The l=
ast type, part number 1B829, had the following
specifications:<span></span></span></i></p><i><span style=3D"font-family:tim=
es new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Free=
 length<span>&nbsp; </span>34.75=E2=80=9D <span></span></span></i></p><i><sp=
an style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Lade=
n length 36=E2=80=9D<span></span></span></i></p><i><span style=3D"font-famil=
y:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Free=
 camber 3.75=E2=80=9D<span></span></span></i></p><i><span style=3D"font-fami=
ly:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Lade=
n camber 0.25=E2=80=9D<span></span></span></i></p><i><span style=3D"font-fam=
ily:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Defl=
ection 4=E2=80=9D @ 490 lbs<span></span></span></i></p><i><span style=3D"fon=
t-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Numb=
er of leaves 8<span></span></span></i></p><i><span style=3D"font-family:time=
s new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Numb=
er of zinc interleaves 3<span></span></span></i></p><i><span style=3D"font-f=
amily:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">6 re=
bound clips were used on each spring, 2 open to the top
and one, the outer, open to the bottom.<span></span></span></i></p><i><span s=
tyle=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">The r=
ebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slot
screws with tubular spacers. <span></span></span></i></p><i><span style=3D"f=
ont-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">A sp=
ecial extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to
penetrate the fiber pads and tapered spacers.<span></span></span></i></p><i>=
<span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">The s=
prings that you have supplied are absolutely unsuitable
for use on this vehicle and are <b>nothing like OEM specifications</b>.<span=
></span></span></i></p><i><span style=3D"font-family:times new roman,serif">=

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">In a=
ddition to the above the following are some of the other
problems that we have noticed with your product.<span></span></span></i></p>=
<i><span style=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><span>1.<span styl=
e=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7p=
t;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-se=
ttings:normal">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Free camber 4.75=E2=80=9D<span></span></span></i></p><i><span s=
tyle=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><span>2.<span styl=
e=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7p=
t;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-se=
ttings:normal">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>No zinc interleaves at all.<span></span></span></i></p><i><spa=
n style=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><span>3.<span styl=
e=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7p=
t;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-se=
ttings:normal">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Metric thread hex head rebound clip screws (threatening
the tyre sidewalls)<span></span></span></i></p><i><span style=3D"font-family=
:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><span>4.<span styl=
e=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7p=
t;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-se=
ttings:normal">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the
axle will be located by friction alone if these springs were to be installed=
)<span></span></span></i></p><i><span style=3D"font-family:times new roman,s=
erif">

</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><span>5.<span styl=
e=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7p=
t;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-se=
ttings:normal">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Middle rebound clip installed upside down<span></span></span><=
/i></p><i><span style=3D"font-family:times new roman,serif">

</span></i><p style=3D"margin:0in 0in 8pt 0.5in;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><span>6.<span styl=
e=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7p=
t;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-se=
ttings:normal">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Nothing locating the end rebound clips <span></span></span></i=
></p><i><span style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We h=
ave not bothered to install these springs because this would
obviously be a total waste of our time. <span></span></span></i></p><i><span=
 style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">The c=
ost of these springs =C2=A3576.27 plus local taxes of $CDN107.20
(=C2=A363.01) for a total of =C2=A3639.28.<span></span></span></i></p><i><sp=
an style=3D"font-family:times new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We c=
ould have purchased Indian made reproduction springs,
which we have used previously and are considerably more accurate aesthetical=
ly,
from a local supplier for about 30% of the cost from yourselves but based up=
on
the claims on your advertising opted to purchase what were reputed to be the=

best available.<span></span></span></i></p><i><span style=3D"font-family:tim=
es new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We d=
o not believe that it is unreasonable of us to expect a
full refund as your product does not even come close to being what you adver=
tise.<span></span></span></i></p><i><span style=3D"font-family:times new rom=
an,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We w=
ill be happy to return this defective product to you at
your expense.<span></span></span></i></p><i><span style=3D"font-family:times=
 new roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Plea=
se advise.<span></span></span></i></p><i><span style=3D"font-family:times ne=
w roman,serif">

</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:10=
7%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">&nbs=
p;Michael Salter</span></i></p><p class=3D"MsoNormal" style=3D"margin:0in 0i=
n 8pt;line-height:107%;font-size:11pt"><span style=3D"font-family:times new r=
oman,serif"><span style=3D"font-family:arial,sans-serif"><br></span></span><=
/p><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-=
size:11pt"><span style=3D"font-family:times new roman,serif"><span style=3D"=
font-family:arial,sans-serif">The answer received from the General Manager o=
f BCC served no useful purpose and indicated that he should definitely seek a=
 career in politics when BCC goes under.</span></span><i><span style=3D"font=
-family:times new roman,serif"><br></span></i></p><p class=3D"MsoNormal" sty=
le=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style=3D"=
font-family:times new roman,serif"><font size=3D"4"><span style=3D"font-fami=
ly:arial,sans-serif"><br></span></font></span></i></p><p class=3D"MsoNormal"=
 style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style=
=3D"font-family:times new roman,serif"><font size=3D"4"><span style=3D"font-=
family:arial,sans-serif">NOT RECOMMENDED</span></font><br></span></i></p>

</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_a=
ttr">On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, &lt;<a href=3D"mailto:ahbn=
[email-masked]" target=3D"_blank">[email-masked]</a>&gt; wrote:<br></div><=
blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-le=
ft:1px solid rgb(204,204,204);padding-left:1ex"><div>
Try <a href=3D"http://britishclassiccarparts.com" rel=3D"noreferrer" target=3D=
"_blank">britishclassiccarparts.com</a><div><br><br><br><a href=3D"https://a=
pps.apple.com/us/app/aol-news-email-weather-video/id646100661" rel=3D"norefe=
rrer" target=3D"_blank">Sent from the all new AOL app for iOS</a><br><br><p s=
tyle=3D"font-size:15px;color:rgb(113,95,250);padding-top:15px;margin-top:0px=
">On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys &lt;<a hre=
f=3D"mailto:[email-masked]" rel=3D"noreferrer" target=3D"_blank">hea=
[email-masked]</a>&gt; wrote:</p><blockquote><div id=3D"gmail-m_-697813=
2841228220431gmail-m_1129132632207409124gmail-m_5666412297485854156m_7977452=
422656917503yiv4138714625"><div dir=3D"ltr"><div>Hi Michael -</div><div><br>=
</div><div>My experience is to have spring makers in the UK make them up.&nb=
sp; There are several there, and generally they know what they are doing.<br=
><br>Best,</div><div><br></div><div>Alan</div></div><div><br><div><div dir=3D=
"ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter &lt;<a rel=3D"nofollow n=
oopener noreferrer noreferrer" href=3D"mailto:[email-masked]" targe=
t=3D"_blank">[email-masked]</a>&gt; wrote:<br></div><blockquote sty=
le=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);paddin=
g-left:1ex"><div>As is so common with "offshore " products I'm having ongoin=
g problems with the currently available rear springs, in particular those fo=
r the 100.<div>It seems that all the usual suspects source these from the sa=
me manufacturer in India and it is my suspicion that these are made from sub=
standard steel.&nbsp;</div><div>Typically leaf springs are made from 5160 st=
eel which is incredibly resistant to deformation and fatigue. I don't have f=
acilities to determine what steel is used to make these springs but it certa=
inly isn't 5160!!</div><div>Has anyone found a source for rear springs which=
 last more than a few years?</div><div><br></div><div>M</div><div><br></div>=
</div>
_______________________________________________<br>
e.html</a><br>
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Archive: <a rel=3D"nofollow noopener noreferrer noreferrer" href=3D"http://w=
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</blockquote></div></div>
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--Apple-Mail-A6C82396-9E3D-44D5-B915-F6312905FDA8--

--===============2189321079816764363==
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

[email-masked]

--===============2189321079816764363==--

---

From: Michael Salter via Healeys <[email-masked]>
Date: Mon, 22 Nov 2021 18:21:00 -0500

--===============7817050634731797232==

--00000000000069636d05d168e10c
Content-Transfer-Encoding: quoted-printable

IMHO Bob this is very typical of unscrupulous companies who operate in this
business.
They are well aware that only  very small proportion on customers will make
the effort to complain or caution others.

M

On Mon., Nov. 22, 2021, 6:11 p.m. Bob Spidell, <[email-masked]> wrote=
:

> Wow. Makes me extra glad my dad made the effort to restore our BN2=E2=80=
=99s
> original springs, including my sourcing new zinc interleaves from a guy w=
ho
> On Nov 22, 2021, at 2:38 PM, Michael Salter via Healeys <
> from BCC that the order had been received and the only way to confirm tha=
t
> These springs are not inexpensive and ended up costing almost 3 times wha=
t
> When I finally received the shipment and had an opportunity to examine
> what had been supplied I was far from impressed.
> *We recently received from yourselves a pair of rear leaf springs
> purchased for an Austin Healey 100 BN1 which we are restoring to concours
> level for a long-time customer.*
>
> *The preamble on your web site states =E2=80=9CBCC will only supply sprin=
gs that
> *You also state =E2=80=9CYour order confirmation from BCC will include ba=
sic
> check against the springs you are replacing.=E2=80=9D We received neither=
 an order
> *There were 3 types of leaf springs supplied for the BN1. The final
> design, fitted after body number C.154647 was arrived at after much
> suspension of these vehicles.*
>
> *The rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slot=
 screws with
> tubular spacers. *
>
> *A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to pen=
etrate the fiber
> *In addition to the above the following are some of the other problems
> that we have noticed with your product.*
>
> *4.      Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the ax=
le will be
> located by friction alone if these springs were to be installed)*
>
> *We have not bothered to install these springs because this would
> obviously be a total waste of our time. *
>
> *The cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20 (=
=C2=A363.01)
> local supplier for about 30% of the cost from yourselves but based upon t=
he
> *We do not believe that it is unreasonable of us to expect a full refund
> as your product does not even come close to being what you advertise.*
>
> *We will be happy to return this defective product to you at your expense=
.*
>> My experience is to have spring makers in the UK make them up.  There ar=
e
>> As is so common with "offshore " products I'm having ongoing problems
>> with the currently available rear springs, in particular those for the 1=
00.
>> resistant to deformation and fatigue. I don't have facilities to determi=
ne
> http://autox.team.net/mailman/options/healeys/[email-masked]
>
>

--00000000000069636d05d168e10c
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto">IMHO Bob this is very typical of unscrupulous companies w=
ho operate in this business.=C2=A0<div dir=3D"auto">They are well aware tha=
t only=C2=A0 very small proportion on customers will make the effort to com=
plain or caution others.</div><div dir=3D"auto"><br></div><div dir=3D"auto"=
>M</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmai=
l_attr">On Mon., Nov. 22, 2021, 6:11 p.m. Bob Spidell, &lt;<a href=3D"mailt=
o:[email-masked]">[email-masked]</a>&gt; wrote:<br></div><block=
quote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc=
 solid;padding-left:1ex"><div dir=3D"auto"><div dir=3D"ltr"></div><div dir=
=3D"ltr">Wow. Makes me extra glad my dad made the effort to restore our BN2=
=E2=80=99s original springs, including my sourcing new zinc interleaves fro=
m a guy who had bought a sheet and had them cut to spec on a shear.</div><d=
iv dir=3D"ltr"><br></div><div dir=3D"ltr">Why is it so hard to get decent r=
epop springs?</div><div dir=3D"ltr"><br></div><div dir=3D"ltr"><br></div><d=
iv dir=3D"ltr"><br><blockquote type=3D"cite">On Nov 22, 2021, at 2:38 PM, M=
ichael Salter via Healeys &lt;<a href=3D"mailto:[email-masked]" tar=
get=3D"_blank" rel=3D"noreferrer">[email-masked]</a>&gt; wrote:<br>=
<br></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF=
<div dir=3D"ltr"><div dir=3D"auto">Well<span class=3D"gmail_default" style=
=3D"font-family:arial,sans-serif;font-size:small">, based</span> o<span cla=
ss=3D"gmail_default" style=3D"font-family:arial,sans-serif;font-size:small"=
ily:arial,sans-serif;font-size:small"> and a carefully reading ofthe =C2=A0=
 information on their web page <a href=3D"https://britishclassiccarparts.co=
m/" target=3D"_blank" rel=3D"noreferrer">https://britishclassiccarparts.com=
/</a></span> <span class=3D"gmail_default" style=3D"font-family:arial,sans-=
serif;font-size:small">=20
 which includes this statement:=C2=A0 <i><b>BCC will only supply springs th=
at comply, as best possible, with OEM specifications or better

</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_=
attr">On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, &lt;<a href=3D"mailto:ah=
[email-masked]" target=3D"_blank" rel=3D"noreferrer">[email-masked]</a>=
&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px =
0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div=
Try <a href=3D"http://britishclassiccarparts.com" rel=3D"noreferrer norefer=
rer" target=3D"_blank">britishclassiccarparts.com</a><div><br><br><br><a hr=
ef=3D"https://apps.apple.com/us/app/aol-news-email-weather-video/id64610066=
1" rel=3D"noreferrer noreferrer" target=3D"_blank">Sent from the all new AO=
L app for iOS</a><br><br><p style=3D"font-size:15px;color:rgb(113,95,250);p=
adding-top:15px;margin-top:0px">On Monday, October 25, 2021, 8:05 PM, Alan =
Seigrist via Healeys &lt;<a href=3D"mailto:[email-masked]" rel=3D"n=
oreferrer noreferrer" target=3D"_blank">[email-masked]</a>&gt; wrot=
e:</p><blockquote><div id=3D"m_-7187243737359996298gmail-m_-697813284122822=
0431gmail-m_1129132632207409124gmail-m_5666412297485854156m_797745242265691=
7503yiv4138714625"><div dir=3D"ltr"><div>Hi Michael -</div><div><br></div><=
div>My experience is to have spring makers in the UK make them up.=C2=A0 Th=
ere are several there, and generally they know what they are doing.<br><br>=
Best,</div><div><br></div><div>Alan</div></div><div><br><div><div dir=3D"lt=
r">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter &lt;<a rel=3D"nofollow no=
opener noreferrer noreferrer noreferrer" href=3D"mailto:michaelsalter@gmail=
.com" target=3D"_blank">[email-masked]</a>&gt; wrote:<br></div><bl=
ockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,20=
4,204);padding-left:1ex"><div>As is so common with &quot;offshore &quot; pr=
oducts I&#39;m having ongoing problems with the currently available rear sp=
rings, in particular those for the 100.<div>It seems that all the usual sus=
pects source these from the same manufacturer in India and it is my suspici=
on that these are made from substandard steel.=C2=A0</div><div>Typically le=
af springs are made from 5160 steel which is incredibly resistant to deform=
ation and fatigue. I don&#39;t have facilities to determine what steel is u=
sed to make these springs but it certainly isn&#39;t 5160!!</div><div>Has a=
nyone found a source for rear springs which last more than a few years?</di=
v><div><br></div><div>M</div><div><br></div></div>
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er" href=3D"http://www.team.net/donate.html" target=3D"_blank">http://www.t=
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[email-masked]

--===============7817050634731797232==--

---

From: warthodson--- via Healeys <[email-masked]>
Date: Tue, 23 Nov 2021 15:51:19 +0000 (UTC)

--===============2286346706753802771==
	boundary="----=_Part_3094348_1246856058.1637682679067"

------=_Part_3094348_1246856058.1637682679067
Content-Transfer-Encoding: quoted-printable

Michael,Thanks for the copy of the well written message to BCC. Were you ab=
le to tell where they sourced these springs? I.E. the company &/or the coun=
try of origin?Gary Hodson

-----Original Message-----
From: Michael Salter via Healeys <[email-masked]>
To: [email-masked] <[email-masked]>
Sent: Mon, Nov 22, 2021 4:37 pm
Subject: Re: [Healeys] 100 Rear Springs

Well, based opon the advice given and a carefully reading ofthe =C2=A0 info=
rmation on their web page https://britishclassiccarparts.com/  which includ=
es this statement:=C2=A0 BCC will only supply springs that comply, as best =
possible, with OEM specifications or betterI ordered a pair of BN1 rear spr=
ings.=20
Initially I thought my order had not gone through because despite their sta=
tement that "Your order confirmation from BCC will include basic dimensiona=
l information on the spring you have ordered allowing you to check against =
the springs you are replacing" I received no confirmation from BCC that the=
 order had been received and the only way to confirm that it had indeed bee=
n received aws to check my account withdrawals.These springs are not inexpe=
nsive and ended up costing almost 3 times what they would have cost from on=
e of the usual suspects.When I finally received the shipment and had an opp=
ortunity to examine what had been supplied I was far from impressed.This is=
 my email sent to BCC regarding their "OEM specifications or better" produc=
t.=20

Dear Sirs, We recently received from yourselves a pair of rear leafsprings =
purchased for an Austin Healey 100 BN1 which we are restoring to concoursle=
vel for a long-time customer.The preamble on your web site states =E2=80=9C=
BCC will onlysupply springs that comply, as best possible, with OEM specifi=
cations or better.=E2=80=9DYou also state =E2=80=9CYour order confirmation =
from BCC willinclude basic dimensional information on the spring you have o=
rdered allowingyou to check against the springs you are replacing.=E2=80=9D=
 We received neitheran order confirmation nor the dimensional information m=
entioned.The springs that we have received do not come even close tothe OEM=
 specifications for the springs for a BN1.There were 3 types of leaf spring=
s supplied for the BN1. Thefinal design, fitted after body number C.154647 =
was arrived at after muchexperimentation as many owners experienced difficu=
lties with the rearsuspension of these vehicles.The last type, part number =
1B829, had the followingspecifications:Free length=C2=A0 34.75=E2=80=9D Lad=
en length 36=E2=80=9DFree camber 3.75=E2=80=9DLaden camber 0.25=E2=80=9DDef=
lection 4=E2=80=9D @ 490 lbsNumber of leaves 8Number of zinc interleaves 36=
 rebound clips were used on each spring, 2 open to the topand one, the oute=
r, open to the bottom.The rebound clips were closed using =C2=BC=E2=80=9D U=
NF countersunk slotscrews with tubular spacers. A special extra-long =E2=80=
=9Ctoe bolt=E2=80=9D head was required topenetrate the fiber pads and taper=
ed spacers.The springs that you have supplied are absolutely unsuitablefor =
use on this vehicle and are nothing like OEM specifications.In addition to =
the above the following are some of the otherproblems that we have noticed =
with your product.1.=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0Free camber 4.75=E2=80=9D=
2.=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0No zinc interleaves at all.3.=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0Metric thread hex head rebound clip screws (threateningth=
e tyre sidewalls)4.=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0Short =E2=80=9Ctoe bolt=E2=
=80=9D heads (very dangerous as theaxle will be located by friction alone i=
f these springs were to be installed)5.=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0Middle=
 rebound clip installed upside down6.=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0Nothing =
locating the end rebound clips We have not bothered to install these spring=
s because this wouldobviously be a total waste of our time. The cost of the=
se springs =C2=A3576.27 plus local taxes of $CDN107.20(=C2=A363.01) for a t=
otal of =C2=A3639.28.We could have purchased Indian made reproduction sprin=
gs,which we have used previously and are considerably more accurate aesthet=
ically,from a local supplier for about 30% of the cost from yourselves but =
based uponthe claims on your advertising opted to purchase what were repute=
d to be thebest available.We do not believe that it is unreasonable of us t=
o expect afull refund as your product does not even come close to being wha=
t you advertise.We will be happy to return this defective product to you at=
your expense.Please advise.=C2=A0Michael Salter
The answer received from the General Manager of BCC served no useful purpos=
e and indicated that he should definitely seek a career in politics when BC=
C goes under.

NOT RECOMMENDED

On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys <healeys@au=
tox.team.net> wrote:
Hi Michael -
My experience is to have spring makers in the UK make them up.=C2=A0 There =
are several there, and generally they know what they are doing.

Best,
Alan
On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter <[email-masked]> wr=
ote:

As is so common with "offshore " products I'm having ongoing problems with =
the currently available rear springs, in particular those for the 100.It se=
ems that all the usual suspects source these from the same manufacturer in =
India and it is my suspicion that these are made from substandard steel.=C2=
=A0Typically leaf springs are made from 5160 steel which is incredibly resi=
stant to deformation and fatigue. I don't have facilities to determine what=
 steel is used to make these springs but it certainly isn't 5160!!Has anyon=
e found a source for rear springs which last more than a few years?
M
_______________________________________________

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e

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[email-masked]

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izon.net

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------=_Part_3094348_1246856058.1637682679067
Content-Transfer-Encoding: quoted-printable

<div style=3D"color:black;font: 12pt Comic Sans MS, sans-serif;">Michael,
<div>Thanks for the copy of the well written message to BCC. Were you able =
to tell where they sourced these springs? I.E. the company &amp;/or the cou=
ntry of origin?</div>

<div>Gary Hodson<br>
<br>
<br>

<div style=3D"font-family:arial,helvetica;font-size:10pt;color:black"><font=
 size=3D"2">-----Original Message-----<br>
From: Michael Salter via Healeys &lt;[email-masked]&gt;<br>
To: [email-masked] &lt;[email-masked]&gt;<br>
Sent: Mon, Nov 22, 2021 4:37 pm<br>
Subject: Re: [Healeys] 100 Rear Springs<br>
<br>

<div id=3D"yiv1426793324">
<div dir=3D"ltr">
<div>Well<span style=3D"font-family:arial, sans-serif;font-size:small;" cla=
ss=3D"yiv1426793324gmail_default">, based</span> o<span style=3D"font-famil=
y:arial, sans-serif;font-size:small;" class=3D"yiv1426793324gmail_default">=
pon</span> the advice given<span style=3D"font-family:arial, sans-serif;fon=
t-size:small;" class=3D"yiv1426793324gmail_default"> and a carefully readin=
g ofthe &nbsp; information on their web page <a rel=3D"nofollow noopener no=
referrer" target=3D"_blank" href=3D"https://britishclassiccarparts.com/">ht=
tps://britishclassiccarparts.com/</a></span> <span style=3D"font-family:ari=
al, sans-serif;font-size:small;" class=3D"yiv1426793324gmail_default">=20
 which includes this statement:&nbsp; <i><b>BCC will only supply springs th=
at comply, as best possible, with OEM specifications or better

</b></i></span>I ordered a pair of BN1<span style=3D"font-family:arial, san=
s-serif;font-size:small;" class=3D"yiv1426793324gmail_default"> rear spring=
s. </span><br>
</div>

<div style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"yiv1=
426793324gmail_default">Initially I thought my order had not gone through b=
ecause despite their statement that=20
<i><b>"Your order confirmation from BCC will include basic dimensional=20
information on the spring you have ordered allowing you to check against
 the springs you are replacing" </b></i>I received no confirmation from BCC=
 that the order had been received and the only way to confirm that it had i=
ndeed been received aws to check my account withdrawals.</div>

<div style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"yiv1=
426793324gmail_default">These springs are not inexpensive and ended up cost=
ing almost 3 times what they would have cost from one of the usual suspects=
.</div>

<div style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"yiv1=
426793324gmail_default">When I finally received the shipment and had an opp=
ortunity to examine what had been supplied I was far from impressed.</div>

<div style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"yiv1=
426793324gmail_default">This is my email sent to BCC regarding their <b><i>
"OEM specifications or better"</i></b> product. <br>
</div>

<div style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"yiv1=
426793324gmail_default"><br>
</div>

<div style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"yiv1=
426793324gmail_default">

<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Dear Sirs, <span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">We recently received from yourselves a pair of rear leaf
springs purchased for an Austin Healey 100 BN1 which we are restoring to co=
ncours
level for a long-time customer.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">The preamble on your web site states =E2=80=9C<b>BCC will only
supply springs that comply, as best possible, with OEM specifications or be=
tter.=E2=80=9D<span></span></b></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">You also state =E2=80=9C<b>Your order confirmation from BCC will
include basic dimensional information on the spring you have ordered allowi=
ng
you to check against the springs you are replacing.=E2=80=9D </b>We receive=
d neither
an order confirmation nor the dimensional information mentioned.<span></spa=
n></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">The springs that we have received do not come even close to
the OEM specifications for the springs for a BN1.<span></span></span></i></=
div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">There were 3 types of leaf springs supplied for the BN1. The
final design, fitted after body number C.154647 was arrived at after much
experimentation as many owners experienced difficulties with the rear
suspension of these vehicles.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">The last type, part number 1B829, had the following
specifications:<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Free length<span>&nbsp; </span>34.75=E2=80=9D <span></span></span></i>=
</div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Laden length 36=E2=80=9D<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Free camber 3.75=E2=80=9D<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Laden camber 0.25=E2=80=9D<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Deflection 4=E2=80=9D @ 490 lbs<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Number of leaves 8<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Number of zinc interleaves 3<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">6 rebound clips were used on each spring, 2 open to the top
and one, the outer, open to the bottom.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">The rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk sl=
ot
screws with tubular spacers. <span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to
penetrate the fiber pads and tapered spacers.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">The springs that you have supplied are absolutely unsuitable
for use on this vehicle and are <b>nothing like OEM specifications</b>.<spa=
n></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">In addition to the above the following are some of the other
problems that we have noticed with your product.<span></span></span></i></d=
iv>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt;"><i=
><span style=3D"font-family:times new roman, serif;"><span>1.<span style=3D=
"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;l=
ine-height:normal;font-size-adjust:none;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Free camber 4.75=E2=80=9D<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt;"><i=
><span style=3D"font-family:times new roman, serif;"><span>2.<span style=3D=
"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;l=
ine-height:normal;font-size-adjust:none;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>No zinc interleaves at all.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt;"><i=
><span style=3D"font-family:times new roman, serif;"><span>3.<span style=3D=
"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;l=
ine-height:normal;font-size-adjust:none;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Metric thread hex head rebound clip screws (threatening
the tyre sidewalls)<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt;"><i=
><span style=3D"font-family:times new roman, serif;"><span>4.<span style=3D=
"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;l=
ine-height:normal;font-size-adjust:none;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the
axle will be located by friction alone if these springs were to be installe=
d)<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt;"><i=
><span style=3D"font-family:times new roman, serif;"><span>5.<span style=3D=
"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;l=
ine-height:normal;font-size-adjust:none;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Middle rebound clip installed upside down<span></span></span>=
</i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt 0.5in;line-height:107%;font-size:11pt;"><i=
><span style=3D"font-family:times new roman, serif;"><span>6.<span style=3D=
"font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;l=
ine-height:normal;font-size-adjust:none;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span>Nothing locating the end rebound clips <span></span></span></=
i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">We have not bothered to install these springs because this would
obviously be a total waste of our time. <span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">The cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20
(=C2=A363.01) for a total of =C2=A3639.28.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">We could have purchased Indian made reproduction springs,
which we have used previously and are considerably more accurate aesthetica=
lly,
from a local supplier for about 30% of the cost from yourselves but based u=
pon
the claims on your advertising opted to purchase what were reputed to be th=
e
best available.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">We do not believe that it is unreasonable of us to expect a
full refund as your product does not even come close to being what you adve=
rtise.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">We will be happy to return this defective product to you at
your expense.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">Please advise.<span></span></span></i></div>
<i><span style=3D"font-family:times new roman, serif;">

</span></i>
<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;">&nbsp;Michael Salter</span></i></div>

<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><span style=3D"font-family:times new roman, serif;=
"><span style=3D"font-family:arial, sans-serif;"><br>
</span></span></div>

<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><span style=3D"font-family:times new roman, serif;=
"><span style=3D"font-family:arial, sans-serif;">The answer received from t=
he General Manager of BCC served no useful purpose and indicated that he sh=
ould definitely seek a career in politics when BCC goes under.</span></span=
><i><span style=3D"font-family:times new roman, serif;"><br>
</span></i></div>

<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;"><font size=3D"4"><span style=3D"font-family:arial, sans-serif;"><br>
</span></font></span></i></div>

<div style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;" class=3D=
"yiv1426793324MsoNormal"><i><span style=3D"font-family:times new roman, ser=
if;"><font size=3D"4"><span style=3D"font-family:arial, sans-serif;">NOT RE=
COMMENDED</span></font><br>
</span></i></div>

</div>
</div>
<br>

<div class=3D"yiv1426793324gmail_quote">
<div dir=3D"ltr" class=3D"yiv1426793324gmail_attr">On Mon., Oct. 25, 2021, =
8:09 p.m. John Sims, &lt;<a rel=3D"nofollow noopener noreferrer" ymailto=3D=
"mailto:[email-masked]" target=3D"_blank" href=3D"mailto:[email-masked]=
et">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204=
,204,204);padding-left:1ex;" class=3D"yiv1426793324gmail_quote">
<div>
Try <a rel=3D"nofollow noopener noreferrer" target=3D"_blank" href=3D"http:=
//britishclassiccarparts.com/">britishclassiccarparts.com</a>
<div><br>
<br>
<br>
<a rel=3D"nofollow noopener noreferrer" target=3D"_blank" href=3D"https://a=
pps.apple.com/us/app/aol-news-email-weather-video/id646100661">Sent from th=
e all new AOL app for iOS</a><br>
<br>

<div style=3D"font-size:15px;color:rgb(113,95,250);padding-top:15px;margin-=
top:0px;">On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys &=
lt;<a rel=3D"nofollow noopener noreferrer" ymailto=3D"mailto:healeys@autox.=
team.net" target=3D"_blank" href=3D"mailto:[email-masked]">healeys@=
autox.team.net</a>&gt; wrote:</div>
<blockquote>
<div id=3D"yiv1426793324gmail-m_-6978132841228220431gmail-m_112913263220740=
9124gmail-m_5666412297485854156m_7977452422656917503yiv4138714625">
<div dir=3D"ltr">
<div>Hi Michael -</div>

<div><br>
</div>

<div>My experience is to have spring makers in the UK make them up.&nbsp; T=
here are several there, and generally they know what they are doing.<br>
<br>
Best,</div>

<div><br>
</div>

<div>Alan</div>
</div>

<div><br>

<div>
<div dir=3D"ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter &lt;<a rel=
=3D"nofollow noopener noreferrer" ymailto=3D"mailto:[email-masked]=
" target=3D"_blank" href=3D"mailto:[email-masked]">michaelsalter@g=
mail.com</a>&gt; wrote:<br>
</div>
<blockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204=
,204,204);padding-left:1ex;">
<div>As is so common with "offshore " products I'm having ongoing problems =
with the currently available rear springs, in particular those for the 100.
<div>It seems that all the usual suspects source these from the same manufa=
cturer in India and it is my suspicion that these are made from substandard=
 steel.&nbsp;</div>

<div>Typically leaf springs are made from 5160 steel which is incredibly re=
sistant to deformation and fatigue. I don't have facilities to determine wh=
at steel is used to make these springs but it certainly isn't 5160!!</div>

<div>Has anyone found a source for rear springs which last more than a few =
years?</div>

<div><br>
</div>

<div>M</div>

<div><br>
</div>
</div>

href=3D"http://www.team.net/donate.html">http://www.team.net/donate.html</a=

<br>

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<br>

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k" href=3D"http://autox.team.net/mailman/options/healeys/[email-masked]=
om">http://autox.team.net/mailman/options/healeys/[email-masked]</a><=
br>

<br>

</blockquote></div>
</div>

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<br>
<blockquote></blockquote></blockquote></div>

</div>
</blockquote></div>

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</font></div>
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