Subject: Re: [Healeys] 100 Rear Springs

From: Henry G Leach via Healeys <[email-masked]>
Date: Tue, 23 Nov 2021 03:14:26 +0000 07wKGe4l/A/1w+BpULmjL+zy8ZzVGAZVReYVr+G9ZxRog0TZeyEeEaen15DSsXEtmAKmhivGLowiZ4ikNYpULaoGK4iiEl9NECe2Ak33agjUaci7s8lJMXJH ZSanvNmJIqRMN+XMXkjgYg==

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ONE OF THE PROBLEMS IN GETTING THE CORRECT SPRINGS IS THE THICKNESS OF=
=0ATHE LEAVES. If I remember, the factory British stock material was=0A.=
059" and in the US there is none of that thickness available. The=0Athin=
nest material available is .065. If you build up a spring using=0Aall of=
 the thicker material it will not fit the car eyes, or the=0Au-bolts.=0A=
Luckily, when I rebuilt my 100, the spring shop in Portland, OR. had=0Ae=
nough existing material stock to combine with my thinner original=0Amain=
 leaf and I was able to put the unit together and into the rear=0Aend. A=
t the time, 2015, he said that he was not able to get any more=0Aof that=
 material when his stock was gone.=0ASince my car is of early production=
, it uses the A series spring: 7=0Aleaves, with 1/4" negative camber. Th=
e C-spring is another whole issue=0Awith that double eye. Hank=0A=0A=09-=
----------------------------------------From: "Michael Salter via=0AHeal=
eys" =0ATo: "Bob Spidell"=0ACc: "[email-masked]"=0ASent: Monday=
 November 22 2021 3:21:54PM=0ASubject: Re: [Healeys] 100 Rear Springs=0A=
=0A IMHO Bob this is very typical of unscrupulous companies who operate=
=0Ain this business. They are well aware that only very small proportion=
=0Aon customers will make the effort to complain or caution others. =0A=
 M  =0A On Mon., Nov. 22, 2021, 6:11 p.m. Bob Spidell,  wrote:=0A    Wow=
. Makes me extra glad my dad made the effort to restore our=0ABN2=E2=80=
=99s original springs, including my sourcing new zinc interleaves=0Afrom=
 a guy who had bought a sheet and had them cut to spec on a shear.=0A=0A=
 Why is it so hard to get decent repop springs? =0A=0AOn Nov 22, 2021, a=
t 2:38 PM, Michael Salter via Healeys  wrote:=0A=0A   =EF=BB=BF  WELL, B=
ASED OPON THE ADVICE GIVEN AND A CAREFULLY READING=0AOFTHE INFORMATION O=
N THEIR WEB PAGE =0A[1]HTTPS://BRITISHCLASSICCARPARTS.COM/ [2] WHICH INC=
LUDES THIS=0ASTATEMENT: _BCC WILL ONLY SUPPLY SPRINGS THAT COMPLY, AS BE=
ST=0APOSSIBLE, WITH OEM SPECIFICATIONS OR BETTER_ I ordered a pair of BN=
1=0Arear springs.=0A Initially I thought my order had not gone through b=
ecause despite=0Atheir statement that _"YOUR ORDER CONFIRMATION FROM BCC=
 WILL INCLUDE=0ABASIC DIMENSIONAL INFORMATION ON THE SPRING YOU HAVE ORD=
ERED ALLOWING=0AYOU TO CHECK AGAINST THE SPRINGS YOU ARE REPLACING"_ I r=
eceived no=0Aconfirmation from BCC that the order had been received and=
 the only=0Away to confirm that it had indeed been received aws to check=
 my=0Aaccount withdrawals. These springs are not inexpensive and ended u=
p=0Acosting almost 3 times what they would have cost from one of the usu=
al=0Asuspects. When I finally received the shipment and had an opportuni=
ty=0Ato examine what had been supplied I was far from impressed. This is=
 my=0Aemail sent to BCC regarding their _"OEM SPECIFICATIONS OR BETTER"_=
=0Aproduct.=0A=0A=09 _Dear Sirs, _ =0A=0A=09 _We recently received from=
 yourselves a pair of rear leaf springs=0Apurchased for an Austin Healey=
 100 BN1 which we are restoring to=0Aconcours level for a long-time cust=
omer._ =0A=0A=09 _The preamble on your web site states =E2=80=9CBCC WILL=
 ONLY SUPPLY=0ASPRINGS THAT COMPLY, AS BEST POSSIBLE, WITH OEM SPECIFICA=
TIONS OR=0ABETTER.=E2=80=9D_ =0A=0A=09 _You also state =E2=80=9CYOUR ORD=
ER CONFIRMATION FROM BCC WILL INCLUDE=0ABASIC DIMENSIONAL INFORMATION ON=
 THE SPRING YOU HAVE ORDERED ALLOWING=0AYOU TO CHECK AGAINST THE SPRINGS=
 YOU ARE REPLACING.=E2=80=9D We received=0Aneither an order confirmation=
 nor the dimensional information=0Amentioned._ =0A=0A=09 _The springs th=
at we have received do not come even close to the OEM=0Aspecifications f=
or the springs for a BN1._ =0A=0A=09 _There were 3 types of leaf springs=
 supplied for the BN1. The final=0Adesign, fitted after body number C.15=
4647 was arrived at after much=0Aexperimentation as many owners experien=
ced difficulties with the rear=0Asuspension of these vehicles._ =0A=0A=
=09 _The last type, part number 1B829, had the following=0Aspecification=
s:_ =0A=0A=09 _Free length  34.75=E2=80=9D _ =0A=0A=09 _Laden length 36=
=E2=80=9D_ =0A=0A=09 _Free camber 3.75=E2=80=9D_ =0A=0A=09 _Laden camber=
 0.25=E2=80=9D_ =0A=0A=09 _Deflection 4=E2=80=9D @ 490 lbs_ =0A=0A=09 _N=
umber of leaves 8_ =0A=0A=09 _Number of zinc interleaves 3_ =0A=0A=09 _6=
 rebound clips were used on each spring, 2 open to the top and=0Aone, th=
e outer, open to the bottom._ =0A=0A=09 _The rebound clips were closed u=
sing =C2=BC=E2=80=9D UNF countersunk slot=0Ascrews with tubular spacers.=
 _ =0A=0A=09 _A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was r=
equired to penetrate=0Athe fiber pads and tapered spacers._ =0A=0A=09 _T=
he springs that you have supplied are absolutely unsuitable for=0Ause on=
 this vehicle and are NOTHING LIKE OEM SPECIFICATIONS._ =0A=0A=09 _In ad=
dition to the above the following are some of the other=0Aproblems that=
 we have noticed with your product._ =0A=0A=09 _1.  Free camber 4.75=E2=
=80=9D_ =0A=0A=09 _2.  No zinc interleaves at all._ =0A=0A=09 _3.  Metri=
c thread hex head rebound clip screws (threatening the=0Atyre sidewalls)=
_ =0A=0A=09 _4.  Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous=
 as the axle will be=0Alocated by friction alone if these springs were t=
o be installed)_ =0A=0A=09 _5.  Middle rebound clip installed upside dow=
n_ =0A=0A=09 _6.  Nothing locating the end rebound clips _ =0A=0A=09 _We=
 have not bothered to install these springs because this would=0Aobvious=
ly be a total waste of our time. _ =0A=0A=09 _The cost of these springs=
 =C2=A3576.27 plus local taxes of $CDN107.20=0A(=C2=A363.01) for a total=
 of =C2=A3639.28._ =0A=0A=09 _We could have purchased Indian made reprod=
uction springs, which we=0Ahave used previously and are considerably mor=
e accurate aesthetically,=0Afrom a local supplier for about 30% of the c=
ost from yourselves but=0Abased upon the claims on your advertising opte=
d to purchase what were=0Areputed to be the best available._ =0A=0A=09 _=
We do not believe that it is unreasonable of us to expect a full=0Arefun=
d as your product does not even come close to being what you=0Aadvertise=
._ =0A=0A=09 _We will be happy to return this defective product to you a=
t your=0Aexpense._ =0A=0A=09 _Please advise._ =0A=0A=09 _ Michael Salter=
_ =0A=0A=09The answer received from the General Manager of BCC served no=
 useful=0Apurpose and indicated that he should definitely seek a career=
 in=0Apolitics when BCC goes under.=0A=0A=09 NOT RECOMMENDED=0A=0A On Mo=
n., Oct. 25, 2021, 8:09 p.m. John Sims,  wrote:=0A  Try britishclassicca=
rparts.com [3] =0A=0ASent from the all new AOL app for iOS [4]=0A=0A=09=
 On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys =0Awrot=
e:    Hi Michael - =0A My experience is to have spring makers in the UK=
 make them up. There=0Aare several there, and generally they know what t=
hey are doing.=0A=0A Best, =0A Alan  =0A On Fri, 22 Oct 2021 at 2:26 AM,=
 Michael Salter  wrote:=0A  As is so common with "offshore " products I'=
m having ongoing=0Aproblems with the currently available rear springs, i=
n particular=0Athose for the 100. It seems that all the usual suspects s=
ource these=0Afrom the same manufacturer in India and it is my suspicion=
 that these=0Aare made from substandard steel.  Typically leaf springs a=
re made from=0A5160 steel which is incredibly resistant to deformation a=
nd fatigue. I=0Adon't have facilities to determine what steel is used to=
 make these=0Asprings but it certainly isn't 5160!! Has anyone found a s=
ource for=0Arear springs which last more than a few years? =0A M =0A  __=
_____________________________________________=0A Support Team.Net  [5]ht=
tp://www.team.net/donate.html [6]=0A Suggested annual donation $12.75=0A=
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<html><body>One of the problems in getting the correct springs is the <b=
>thickness of the leaves</b>. If I remember, the factory British stock m=
aterial was .059" and in the US there is none of that thickness availabl=
e.&nbsp; The thinnest material available is .065.&nbsp; If you build up=
 a spring using all of the thicker material it will not fit the car eyes=
, or the u-bolts.<div><br></div><div>Luckily, when I rebuilt my 100, the=
 spring shop in Portland, OR. had enough existing material stock to comb=
ine with my thinner original main leaf and I was able to put the unit to=
gether and into the rear end. At the time, 2015, he said that he was not=
 able to get any more of that material when his stock was gone.</div><di=
v><br></div><div>Since my car is of early production, it uses the A seri=
es spring: 7 leaves, with 1/4" negative camber. The C-spring is another=
 whole issue with that double eye.&nbsp; Hank<br><br><div class=3D"reply=
-new-signature"></div><p>-----------------------------------------</p>Fr=
om: "Michael Salter via Healeys" <[email-masked]><br>To: "Bob Sp=
idell"<br>Cc: "[email-masked]"<br>Sent: Monday November 22 2021=
 3:21:54PM<br>Subject: Re: [Healeys] 100 Rear Springs<br><br>=0A<div>IMH=
O Bob this is very typical of unscrupulous=0Acompanies who operate in th=
is business.&nbsp;=0A<div>They are well aware that only&nbsp; very small=
=0Aproportion on customers will make the effort to complain or caution=
=0Aothers.</div>=0A<div><br></div>=0A<div>M</div>=0A</div>=0A<br><div cl=
ass=3D"gmail_quote">=0A<div dir=3D"ltr" class=3D"gmail_attr">On Mon., No=
v. 22, 2021, 6:11 p.m.=0ABob Spidell, &lt;<a>[email-masked]</a>&gt=
;=0Awrote:<br></div>=0A<blockquote class=3D"gmail_quote" style=3D"margin=
:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">=0A<div>=0A<di=
v dir=3D"ltr"></div>=0A<div dir=3D"ltr">Wow. Makes me extra glad my dad=
 made the effort to=0Arestore our BN2=E2=80=99s original springs, includ=
ing my sourcing new zinc=0Ainterleaves from a guy who had bought a sheet=
 and had them cut to=0Aspec on a shear.</div>=0A<div dir=3D"ltr"><br></d=
iv>=0A<div dir=3D"ltr">Why is it so hard to get decent repop springs?</d=
iv>=0A<div dir=3D"ltr"><br></div>=0A<div dir=3D"ltr"><br></div>=0A<div d=
ir=3D"ltr"><br><blockquote>On Nov 22, 2021, at 2:38 PM, Michael Salter=
=0Avia Healeys &lt;<a>[email-masked]</a>&gt; wrote:<br><br></blo=
ckquote>=0A</div>=0A<blockquote>=0A<div dir=3D"ltr">=EF=BB=BF=0A<div dir=
=3D"ltr">=0A<div>Well<span class=3D"gmail_default" style=3D"font-family:=
arial, sans-serif;font-size:small;">, based</span>=0Ao<span class=3D"gma=
il_default" style=3D"font-family:arial, sans-serif;font-size:small;">pon=
</span> the=0Aadvice given <span class=3D"gmail_default" style=3D"font-f=
amily:arial, sans-serif;font-size:small;">and a carefully=0Areading ofth=
e &nbsp; information on their web page <a href=3D"https://britishclassic=
carparts.com/"></a><a href=3D"https://britishclassiccarparts.com/">https=
://britishclassiccarparts.com/</a></span>=0A<span class=3D"gmail_default=
" style=3D"font-family:arial, sans-serif;font-size:small;">which include=
s this=0Astatement:&nbsp; <i><b>BCC will only supply springs that comply=
, as=0Abest possible, with OEM specifications or better</b></i></span> I=
=0Aordered a pair of BN1 <span class=3D"gmail_default" style=3D"font-fam=
ily:arial, sans-serif;font-size:small;">rear=0Asprings.</span><br></div>=
=0A<div style=3D"font-family:arial, sans-serif;font-size:small;" class=
=3D"gmail_default">Initially I thought my order had not gone through=0Ab=
ecause despite their statement that <i><b>"Your order confirmation=0Afro=
m BCC will include basic dimensional information on the spring=0Ayou hav=
e ordered allowing you to check against the springs you are=0Areplacing"=
</b></i> I received no confirmation from BCC that the=0Aorder had been r=
eceived and the only way to confirm that it had=0Aindeed been received a=
ws to check my account withdrawals.</div>=0A<div style=3D"font-family:ar=
ial, sans-serif;font-size:small;" class=3D"gmail_default">These springs=
 are not inexpensive and ended up=0Acosting almost 3 times what they wou=
ld have cost from one of the=0Ausual suspects.</div>=0A<div style=3D"fon=
t-family:arial, sans-serif;font-size:small;" class=3D"gmail_default">Whe=
n I finally received the shipment and had an=0Aopportunity to examine wh=
at had been supplied I was far from=0Aimpressed.</div>=0A<div style=3D"f=
ont-family:arial, sans-serif;font-size:small;" class=3D"gmail_default">T=
his is my email sent to BCC regarding their=0A<b><i>"OEM specifications=
 or better"</i></b> product.<br></div>=0A<div style=3D"font-family:arial=
, sans-serif;font-size:small;" class=3D"gmail_default"><br></div>=0A<div=
 style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"gmail=
_default">=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new ro=
man', serif;">Dear Sirs,=0A</span></i></p>=0A<p class=3D"MsoNormal" styl=
e=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span st=
yle=3D"font-family:'times new roman', serif;">We recently=0Areceived fro=
m yourselves a pair of rear leaf springs purchased for=0Aan Austin Heale=
y 100 BN1 which we are restoring to concours level=0Afor a long-time cus=
tomer.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8=
pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'t=
imes new roman', serif;">The preamble on=0Ayour web site states =E2=80=
=9C<b>BCC will only supply springs that comply,=0Aas best possible, with=
 OEM specifications or=0Abetter.=E2=80=9D</b></span></i></p>=0A<p class=
=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11=
pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">You als=
o state=0A=E2=80=9C<b>Your order confirmation from BCC will include basi=
c dimensional=0Ainformation on the spring you have ordered allowing you=
 to check=0Aagainst the springs you are replacing.=E2=80=9D</b> We recei=
ved neither an=0Aorder confirmation nor the dimensional information=0Ame=
ntioned.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in=
 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:=
'times new roman', serif;">The springs that=0Awe have received do not co=
me even close to the OEM specifications=0Afor the springs for a BN1.</sp=
an></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-he=
ight:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new r=
oman', serif;">There were 3=0Atypes of leaf springs supplied for the BN1=
. The final design,=0Afitted after body number C.154647 was arrived at a=
fter much=0Aexperimentation as many owners experienced difficulties with=
 the=0Arear suspension of these vehicles.</span></i></p>=0A<p class=3D"M=
soNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=
=0A<i><span style=3D"font-family:'times new roman', serif;">The last typ=
e,=0Apart number 1B829, had the following specifications:</span></i></p>=
=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;f=
ont-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', seri=
f;">Free=0Alength<span>&nbsp;</span> 34.75=E2=80=9D </span></i></p>=0A<p=
 class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-s=
ize:11pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">L=
aden length=0A36=E2=80=9D</span></i></p>=0A<p class=3D"MsoNormal" style=
=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span sty=
le=3D"font-family:'times new roman', serif;">Free camber=0A3.75=E2=80=9D=
</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;lin=
e-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times n=
ew roman', serif;">Laden camber=0A0.25=E2=80=9D</span></i></p>=0A<p clas=
s=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:1=
1pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">Deflec=
tion 4=E2=80=9D @=0A490 lbs</span></i></p>=0A<p class=3D"MsoNormal" styl=
e=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span st=
yle=3D"font-family:'times new roman', serif;">Number of leaves=0A8</span=
></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-heig=
ht:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new rom=
an', serif;">Number of zinc=0Ainterleaves 3</span></i></p>=0A<p class=3D=
"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;=
">=0A<i><span style=3D"font-family:'times new roman', serif;">6 rebound=
 clips=0Awere used on each spring, 2 open to the top and one, the outer,=
=0Aopen to the bottom.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"=
margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=
=3D"font-family:'times new roman', serif;">The rebound=0Aclips were clos=
ed using =C2=BC=E2=80=9D UNF countersunk slot screws with tubular=0Aspac=
ers. </span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8p=
t;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'ti=
mes new roman', serif;">A special=0Aextra-long =E2=80=9Ctoe bolt=E2=80=
=9D head was required to penetrate the fiber pads=0Aand tapered spacers.=
</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;lin=
e-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times n=
ew roman', serif;">The springs that=0Ayou have supplied are absolutely u=
nsuitable for use on this vehicle=0Aand are <b>nothing like OEM specific=
ations</b>.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in=
 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-fam=
ily:'times new roman', serif;">In addition to=0Athe above the following=
 are some of the other problems that we have=0Anoticed with your product=
.</span></i></p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%;=
font-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', ser=
if;"><span>1.<span style=3D"font-variant:normal;font-weight:normal;font-=
size:7pt;line-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></spa=
n>=0AFree camber 4.75=E2=80=9D</span></i></p>=0A<p style=3D"margin:0in 0=
in 0in .5in;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-=
family:'times new roman', serif;"><span>2.<span style=3D"font-variant:no=
rmal;font-weight:normal;font-size:7pt;line-height:normal;">&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;</span></span>=0ANo zinc interleaves at all.</span></i>=
</p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%;font-size:11=
pt;">=0A<i><span style=3D"font-family:'times new roman', serif;"><span>3=
.<span style=3D"font-variant:normal;font-weight:normal;font-size:7pt;lin=
e-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span>=0AMetric=
 thread hex head rebound clip screws (threatening the tyre=0Asidewalls)<=
/span></i></p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%;fo=
nt-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', serif=
;"><span>4.<span style=3D"font-variant:normal;font-weight:normal;font-si=
ze:7pt;line-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span>=
=0AShort =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the axle wi=
ll be located=0Aby friction alone if these springs were to be=0Ainstalle=
d)</span></i></p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%=
;font-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', se=
rif;"><span>5.<span style=3D"font-variant:normal;font-weight:normal;font=
-size:7pt;line-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></sp=
an>=0AMiddle rebound clip installed upside down</span></i></p>=0A<p styl=
e=3D"margin:0in 0in 8pt .5in;line-height:107%;font-size:11pt;">=0A<i><sp=
an style=3D"font-family:'times new roman', serif;"><span>6.<span style=
=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-height:nor=
mal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span>=0ANothing locating th=
e end rebound clips </span></i></p>=0A<p class=3D"MsoNormal" style=3D"ma=
rgin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"=
font-family:'times new roman', serif;">We have not=0Abothered to install=
 these springs because this would obviously be a=0Atotal waste of our ti=
me. </span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt=
;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'tim=
es new roman', serif;">The cost of=0Athese springs =C2=A3576.27 plus loc=
al taxes of $CDN107.20 (=C2=A363.01) for a=0Atotal of =C2=A3639.28.</spa=
n></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new ro=
man', serif;">We could have=0Apurchased Indian made reproduction springs=
, which we have used=0Apreviously and are considerably more accurate aes=
thetically, from a=0Alocal supplier for about 30% of the cost from yours=
elves but based=0Aupon the claims on your advertising opted to purchase=
 what were=0Areputed to be the best available.</span></i></p>=0A<p class=
=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11=
pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">We do n=
ot=0Abelieve that it is unreasonable of us to expect a full refund as=0A=
your product does not even come close to being what you=0Aadvertise.</sp=
an></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-he=
ight:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new r=
oman', serif;">We will be happy=0Ato return this defective product to yo=
u at your=0Aexpense.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"ma=
rgin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"=
font-family:'times new roman', serif;">Please=0Aadvise.</span></i></p>=
=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;f=
ont-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', seri=
f;">&nbsp;Michael=0ASalter</span></i></p>=0A<p class=3D"MsoNormal" style=
=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;"><span style=3D"=
font-family:'times new roman', serif;"><span style=3D"font-family:arial,=
 sans-serif;"><br></span></span></p>=0A<p class=3D"MsoNormal" style=3D"m=
argin:0in 0in 8pt;line-height:107%;font-size:11pt;"><span style=3D"font-=
family:'times new roman', serif;"><span style=3D"font-family:arial, sans=
-serif;">The answer received from the General=0AManager of BCC served no=
 useful purpose and indicated that he=0Ashould definitely seek a career=
 in politics when BCC goes=0Aunder.</span></span><i><span style=3D"font-=
family:'times new roman', serif;"><br></span></i></p>=0A<p class=3D"MsoN=
ormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A=
<i><span style=3D"font-family:'times new roman', serif;"><font size=3D"4=
"><span style=3D"font-family:arial, sans-serif;"><br></span></font></spa=
n></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new ro=
man', serif;"><font size=3D"4"><span style=3D"font-family:arial, sans-se=
rif;">NOT=0ARECOMMENDED</span></font><br></span></i></p>=0A</div>=0A</di=
v>=0A<br><div class=3D"gmail_quote">=0A<div dir=3D"ltr" class=3D"gmail_a=
ttr">On Mon., Oct. 25, 2021, 8:09 p.m.=0AJohn Sims, &lt;<a>ahbn6@verizon=
.net</a>&gt; wrote:<br></div>=0A<blockquote class=3D"gmail_quote" style=
=3D"margin:0px 0px 0px .8ex;border-left:1px solid rgb(204,204,204);paddi=
ng-left:1ex;">=0A<div>Try <a href=3D"http://britishclassiccarparts.com">=
britishclassiccarparts.com</a>=0A<div><br><br><br><a href=3D"https://app=
s.apple.com/us/app/aol-news-email-weather-video/id646100661">Sent from t=
he all new=0AAOL app for iOS</a><br><br><p style=3D"font-size:15px;color=
:rgb(113,95,250);padding-top:15px;margin-top:0px;">=0AOn Monday, October=
 25, 2021, 8:05 PM, Alan Seigrist via Healeys=0A&lt;<a>[email-masked]=
m.net</a>&gt; wrote:</p>=0A<blockquote>=0A<div>=0A<div dir=3D"ltr">=0A<d=
iv>Hi Michael -</div>=0A<div><br></div>=0A<div>My experience is to have=
 spring makers in the UK make them=0Aup.&nbsp; There are several there,=
 and generally they know what=0Athey are doing.<br><br>=0ABest,</div>=0A=
<div><br></div>=0A<div>Alan</div>=0A</div>=0A<div><br><div>=0A<div dir=
=3D"ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter=0A&lt;<a>michael=
[email-masked]</a>&gt; wrote:<br></div>=0A<blockquote style=3D"margin:=
0px 0px 0px .8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex=
;">=0A<div>As is so common with "offshore " products I'm having ongoing=
=0Aproblems with the currently available rear springs, in particular=0At=
hose for the 100.=0A<div>It seems that all the usual suspects source the=
se from the=0Asame manufacturer in India and it is my suspicion that the=
se are=0Amade from substandard steel.&nbsp;</div>=0A<div>Typically leaf=
 springs are made from 5160 steel which is=0Aincredibly resistant to def=
ormation and fatigue. I don't have=0Afacilities to determine what steel=
 is used to make these springs=0Abut it certainly isn't 5160!!</div>=0A<=
div>Has anyone found a source for rear springs which last more=0Athan a=
 few years?</div>=0A<div><br></div>=0A<div>M</div>=0A<div><br></div>=0A<=
/div>=0A_______________________________________________<br>=0ASupport Te=
am.Net <a href=3D"http://www.team.net/donate.html"></a><a href=3D"http:/=
/www.team.net/donate.html">http://www.team.net/donate.html</a><br>=0ASug=
gested annual donation&nbsp; $12.75<br><br>=0AArchive: <a href=3D"http:/=
/www.team.net/pipermail/healeys"></a><a href=3D"http://www.team.net/pipe=
rmail/healeys">http://www.team.net/pipermail/healeys</a> <a href=3D"http=
://autox.team.net/archive"></a><a href=3D"http://autox.team.net/archive"=
>http://autox.team.net/archive</a><br><br><a>[email-masked]</a><=
br><a href=3D"http://autox.team.net/mailman/listinfo/healeys"></a><a hre=
f=3D"http://autox.team.net/mailman/listinfo/healeys">http://autox.team.n=
et/mailman/listinfo/healeys</a><br><br>=0AUnsubscribe/Manage: <a href=3D=
"http://autox.team.net/mailman/options/healeys/[email-masked]"></a=
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il.com">http://autox.team.net/mailman/options/healeys/[email-masked]=
om</a><br><br></blockquote>=0A</div>=0A</div>=0A</div>=0A_______________=
________________________________<br>=0ASupport Team.Net <a href=3D"http:=
//www.team.net/donate.html"></a><a href=3D"http://www.team.net/donate.ht=
ml">http://www.team.net/donate.html</a><br>=0ASuggested annual donation&=
nbsp; $12.75<br><br>=0AArchive: <a href=3D"http://www.team.net/pipermail=
/healeys"></a><a href=3D"http://www.team.net/pipermail/healeys">http://w=
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ve"></a><a href=3D"http://autox.team.net/archive">http://autox.team.net/=
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/mailman/options/healeys/[email-masked]</a><br><br></blockquote>=0A</=
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---

From: Michael MacLean via Healeys <[email-masked]>
Date: Tue, 23 Nov 2021 02:20:28 -0800

--000000000000ce342e05d17217e9

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BCC springs just fitted to my not so concours BN2 restoration.
Installation was easy and no problems fitting to the car.  As of today I
have still not had the car down on it's wheels to see the stance.
Mike MacLean

On Mon, Nov 22, 2021 at 7:14 PM Henry G Leach via Healeys <
[email-masked]> wrote:

> One of the problems in getting the correct springs is the *thickness of
> the leaves*. If I remember, the factory British stock material was .059"
> and in the US there is none of that thickness available.  The thinnest
> material available is .065.  If you build up a spring using all of the
> thicker material it will not fit the car eyes, or the u-bolts.
>
> Luckily, when I rebuilt my 100, the spring shop in Portland, OR. had
> enough existing material stock to combine with my thinner original main
> leaf and I was able to put the unit together and into the rear end. At th=
e
> time, 2015, he said that he was not able to get any more of that material
> when his stock was gone.
>
> Since my car is of early production, it uses the A series spring: 7
> leaves, with 1/4" negative camber. The C-spring is another whole issue wi=
th
> that double eye.  Hank
>
> -----------------------------------------
> From: "Michael Salter via Healeys"
> To: "Bob Spidell"
> Cc: "[email-masked]"
> Sent: Monday November 22 2021 3:21:54PM
> Subject: Re: [Healeys] 100 Rear Springs
>
> IMHO Bob this is very typical of unscrupulous companies who operate in
> this business.
> They are well aware that only  very small proportion on customers will
> make the effort to complain or caution others.
>
> M
>
> On Mon., Nov. 22, 2021, 6:11 p.m. Bob Spidell, <[email-masked]>
> wrote:
>
>> Wow. Makes me extra glad my dad made the effort to restore our BN2=E2=80=
=99s
>> original springs, including my sourcing new zinc interleaves from a guy =
who
>> had bought a sheet and had them cut to spec on a shear.
>>
>> Why is it so hard to get decent repop springs?
>>
>>
>>
>> On Nov 22, 2021, at 2:38 PM, Michael Salter via Healeys <
>> [email-masked]> wrote:
>>
>> =EF=BB=BF
>> Well, based opon the advice given and a carefully reading ofthe
>> information on their web page <https://britishclassiccarparts.com/>
>> https://britishclassiccarparts.com/ which includes this statement:  *BCC
>> will only supply springs that comply, as best possible, with OEM
>> specifications or better* I ordered a pair of BN1 rear springs.
>> Initially I thought my order had not gone through because despite their
>> statement that *"Your order confirmation from BCC will include basic
>> dimensional information on the spring you have ordered allowing you to
>> check against the springs you are replacing"* I received no confirmation
>> from BCC that the order had been received and the only way to confirm th=
at
>> it had indeed been received aws to check my account withdrawals.
>> These springs are not inexpensive and ended up costing almost 3 times
>> what they would have cost from one of the usual suspects.
>> When I finally received the shipment and had an opportunity to examine
>> what had been supplied I was far from impressed.
>> This is my email sent to BCC regarding their *"OEM specifications or
>> better"* product.
>>
>> *Dear Sirs, *
>>
>> *We recently received from yourselves a pair of rear leaf springs
>> purchased for an Austin Healey 100 BN1 which we are restoring to concour=
s
>> level for a long-time customer.*
>>
>> *The preamble on your web site states =E2=80=9CBCC will only supply spri=
ngs that
>> comply, as best possible, with OEM specifications or better.=E2=80=9D*
>>
>> *You also state =E2=80=9CYour order confirmation from BCC will include b=
asic
>> dimensional information on the spring you have ordered allowing you to
>> check against the springs you are replacing.=E2=80=9D We received neithe=
r an order
>> confirmation nor the dimensional information mentioned.*
>>
>> *The springs that we have received do not come even close to the OEM
>> specifications for the springs for a BN1.*
>>
>> *There were 3 types of leaf springs supplied for the BN1. The final
>> design, fitted after body number C.154647 was arrived at after much
>> experimentation as many owners experienced difficulties with the rear
>> suspension of these vehicles.*
>>
>> *The last type, part number 1B829, had the following specifications:*
>>
>> *Free length  34.75=E2=80=9D *
>>
>> *Laden length 36=E2=80=9D*
>>
>> *Free camber 3.75=E2=80=9D*
>>
>> *Laden camber 0.25=E2=80=9D*
>>
>> *Deflection 4=E2=80=9D @ 490 lbs*
>>
>> *Number of leaves 8*
>>
>> *Number of zinc interleaves 3*
>>
>> *6 rebound clips were used on each spring, 2 open to the top and one, th=
e
>> outer, open to the bottom.*
>>
>> *The rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slo=
t screws with
>> tubular spacers. *
>>
>> *A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to pe=
netrate the fiber
>> pads and tapered spacers.*
>>
>> *The springs that you have supplied are absolutely unsuitable for use on
>> this vehicle and are nothing like OEM specifications.*
>>
>> *In addition to the above the following are some of the other problems
>> that we have noticed with your product.*
>>
>> *1.      Free camber 4.75=E2=80=9D*
>>
>> *2.      No zinc interleaves at all.*
>>
>> *3.      Metric thread hex head rebound clip screws (threatening the tyr=
e
>> sidewalls)*
>>
>> *4.      Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the a=
xle will be
>> located by friction alone if these springs were to be installed)*
>>
>> *5.      Middle rebound clip installed upside down*
>>
>> *6.      Nothing locating the end rebound clips *
>>
>> *We have not bothered to install these springs because this would
>> obviously be a total waste of our time. *
>>
>> *The cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20
>> (=C2=A363.01) for a total of =C2=A3639.28.*
>>
>> *We could have purchased Indian made reproduction springs, which we have
>> used previously and are considerably more accurate aesthetically, from a
>> local supplier for about 30% of the cost from yourselves but based upon =
the
>> claims on your advertising opted to purchase what were reputed to be the
>> best available.*
>>
>> *We do not believe that it is unreasonable of us to expect a full refund
>> as your product does not even come close to being what you advertise.*
>>
>> *We will be happy to return this defective product to you at your
>> expense.*
>>
>> *Please advise.*
>>
>> * Michael Salter*
>>
>>
>> The answer received from the General Manager of BCC served no useful
>> purpose and indicated that he should definitely seek a career in politic=
s
>> when BCC goes under.
>>
>>
>>
>> *NOT RECOMMENDED*
>>
>> On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, <[email-masked]> wrote:
>>
>>> Try britishclassiccarparts.com
>>>
>>>
>>>
>>> Sent from the all new AOL app for iOS
>>> <https://apps.apple.com/us/app/aol-news-email-weather-video/id646100661=
>
>>>
>>> On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys <
>>> [email-masked]> wrote:
>>>
>>> Hi Michael -
>>>
>>> My experience is to have spring makers in the UK make them up.  There
>>> are several there, and generally they know what they are doing.
>>>
>>> Best,
>>>
>>> Alan
>>>
>>> On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter <[email-masked]=
>
>>> wrote:
>>>
>>> As is so common with "offshore " products I'm having ongoing problems
>>> with the currently available rear springs, in particular those for the =
100.
>>> It seems that all the usual suspects source these from the same
>>> manufacturer in India and it is my suspicion that these are made from
>>> substandard steel.
>>> Typically leaf springs are made from 5160 steel which is incredibly
>>> resistant to deformation and fatigue. I don't have facilities to determ=
ine
>>> what steel is used to make these springs but it certainly isn't 5160!!
>>> Has anyone found a source for rear springs which last more than a few
>>> years?
>>>
>>> M
>>>
>>> Support Team.Net <http://www.team.net/donate.html>
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>> Support Team.Net <http://www.team.net/donate.html>
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--000000000000ce342c05d17217e7
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr"><div>BCC springs just fitted to my not so concours BN2 res=
toration.=C2=A0 Installation was easy and no problems fitting to the car.=
=C2=A0 As of today I have still not had the car down on it&#39;s wheels to =
see the stance.</div><div>Mike MacLean<br></div></div><br><div class=3D"gma=
il_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Nov 22, 2021 at 7:1=
4 PM Henry G Leach via Healeys &lt;<a href=3D"mailto:[email-masked]=
">[email-masked]</a>&gt; wrote:<br></div><blockquote class=3D"gmail=
_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204=
,204);padding-left:1ex"><div>One of the problems in getting the correct spr=
ings is the <b>thickness of the leaves</b>. If I remember, the factory Brit=
ish stock material was .059&quot; and in the US there is none of that thick=
ness available.=C2=A0 The thinnest material available is .065.=C2=A0 If you=
 build up a spring using all of the thicker material it will not fit the ca=
r eyes, or the u-bolts.<div><br></div><div>Luckily, when I rebuilt my 100, =
the spring shop in Portland, OR. had enough existing material stock to comb=
ine with my thinner original main leaf and I was able to put the unit toget=
her and into the rear end. At the time, 2015, he said that he was not able =
to get any more of that material when his stock was gone.</div><div><br></d=
iv><div>Since my car is of early production, it uses the A series spring: 7=
 leaves, with 1/4&quot; negative camber. The C-spring is another whole issu=
e with that double eye.=C2=A0 Hank<br><br><div></div><p>-------------------=
----------------------</p>From: &quot;Michael Salter via Healeys&quot; <u><=
/u><br>To: &quot;Bob Spidell&quot;<br>Cc: &quot;<a href=3D"mailto:healeys@a=
utox.team.net" target=3D"_blank">[email-masked]</a>&quot;<br>Sent: =
Monday November 22 2021 3:21:54PM<br>Subject: Re: [Healeys] 100 Rear Spring=
s<br><br>
<div>IMHO Bob this is very typical of unscrupulous
companies who operate in this business.=C2=A0
<div>They are well aware that only=C2=A0 very small
proportion on customers will make the effort to complain or caution
others.</div>
<div><br></div>
<div>M</div>
</div>
<br><div class=3D"gmail_quote">
<div dir=3D"ltr" class=3D"gmail_attr">On Mon., Nov. 22, 2021, 6:11 p.m.
Bob Spidell, &lt;<a>[email-masked]</a>&gt;
wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-=
left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<div dir=3D"ltr"></div>
<div dir=3D"ltr">Wow. Makes me extra glad my dad made the effort to
restore our BN2=E2=80=99s original springs, including my sourcing new zinc
interleaves from a guy who had bought a sheet and had them cut to
spec on a shear.</div>
<div dir=3D"ltr"><br></div>
<div dir=3D"ltr">Why is it so hard to get decent repop springs?</div>
<div dir=3D"ltr"><br></div>
<div dir=3D"ltr"><br></div>
<div dir=3D"ltr"><br><blockquote>On Nov 22, 2021, at 2:38 PM, Michael Salte=
r
via Healeys &lt;<a>[email-masked]</a>&gt; wrote:<br><br></blockquot=
e>
</div>
<blockquote>
<div dir=3D"ltr">=EF=BB=BF
<div dir=3D"ltr">
<div>Well<span class=3D"gmail_default" style=3D"font-family:arial,sans-seri=
f;font-size:small">, based</span>
o<span class=3D"gmail_default" style=3D"font-family:arial,sans-serif;font-s=
ize:small">pon</span> the
advice given <span class=3D"gmail_default" style=3D"font-family:arial,sans-=
serif;font-size:small">and a carefully
reading ofthe =C2=A0 information on their web page <a href=3D"https://briti=
shclassiccarparts.com/" target=3D"_blank"></a><a href=3D"https://britishcla=
ssiccarparts.com/" target=3D"_blank">https://britishclassiccarparts.com/</a=
></span>
<span class=3D"gmail_default" style=3D"font-family:arial,sans-serif;font-si=
ze:small">which includes this
statement:=C2=A0 <i><b>BCC will only supply springs that comply, as
best possible, with OEM specifications or better</b></i></span> I
ordered a pair of BN1 <span class=3D"gmail_default" style=3D"font-family:ar=
ial,sans-serif;font-size:small">rear
springs.</span><br></div>
<div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_=
default">Initially I thought my order had not gone through
because despite their statement that <i><b>&quot;Your order confirmation
from BCC will include basic dimensional information on the spring
you have ordered allowing you to check against the springs you are
replacing&quot;</b></i> I received no confirmation from BCC that the
order had been received and the only way to confirm that it had
indeed been received aws to check my account withdrawals.</div>
<div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_=
default">These springs are not inexpensive and ended up
costing almost 3 times what they would have cost from one of the
usual suspects.</div>
<div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_=
default">When I finally received the shipment and had an
opportunity to examine what had been supplied I was far from
impressed.</div>
<div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_=
default">This is my email sent to BCC regarding their
<b><i>&quot;OEM specifications or better&quot;</i></b> product.<br></div>
<div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_=
default"><br></div>
<div style=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_=
default">
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Dear Sirs,
</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">We recentl=
y
received from yourselves a pair of rear leaf springs purchased for
an Austin Healey 100 BN1 which we are restoring to concours level
for a long-time customer.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">The preamb=
le on
your web site states =E2=80=9C<b>BCC will only supply springs that comply,
as best possible, with OEM specifications or
better.=E2=80=9D</b></span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">You also s=
tate
=E2=80=9C<b>Your order confirmation from BCC will include basic dimensional
information on the spring you have ordered allowing you to check
against the springs you are replacing.=E2=80=9D</b> We received neither an
order confirmation nor the dimensional information
mentioned.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">The spring=
s that
we have received do not come even close to the OEM specifications
for the springs for a BN1.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">There were=
 3
types of leaf springs supplied for the BN1. The final design,
fitted after body number C.154647 was arrived at after much
experimentation as many owners experienced difficulties with the
rear suspension of these vehicles.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">The last t=
ype,
part number 1B829, had the following specifications:</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Free
length<span>=C2=A0</span> 34.75=E2=80=9D </span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Laden leng=
th
36=E2=80=9D</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Free cambe=
r
3.75=E2=80=9D</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Laden camb=
er
0.25=E2=80=9D</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Deflection=
 4=E2=80=9D @
490 lbs</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Number of =
leaves
8</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Number of =
zinc
interleaves 3</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">6 rebound =
clips
were used on each spring, 2 open to the top and one, the outer,
open to the bottom.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">The reboun=
d
clips were closed using =C2=BC=E2=80=9D UNF countersunk slot screws with tu=
bular
spacers. </span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">A special
extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to penetrate the fi=
ber pads
and tapered spacers.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">The spring=
s that
you have supplied are absolutely unsuitable for use on this vehicle
and are <b>nothing like OEM specifications</b>.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">In additio=
n to
the above the following are some of the other problems that we have
noticed with your product.</span></i></p>
<p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><span>1.<s=
pan style=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-heig=
ht:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</span></span>
Free camber 4.75=E2=80=9D</span></i></p>
<p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><span>2.<s=
pan style=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-heig=
ht:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</span></span>
No zinc interleaves at all.</span></i></p>
<p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><span>3.<s=
pan style=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-heig=
ht:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</span></span>
Metric thread hex head rebound clip screws (threatening the tyre
sidewalls)</span></i></p>
<p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><span>4.<s=
pan style=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-heig=
ht:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</span></span>
Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the axle will be =
located
by friction alone if these springs were to be
installed)</span></i></p>
<p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><span>5.<s=
pan style=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-heig=
ht:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</span></span>
Middle rebound clip installed upside down</span></i></p>
<p style=3D"margin:0in 0in 8pt 0.5in;line-height:107%;font-size:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><span>6.<s=
pan style=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-heig=
ht:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</span></span>
Nothing locating the end rebound clips </span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">We have no=
t
bothered to install these springs because this would obviously be a
total waste of our time. </span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">The cost o=
f
these springs =C2=A3576.27 plus local taxes of $CDN107.20 (=C2=A363.01) for=
 a
total of =C2=A3639.28.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">We could h=
ave
purchased Indian made reproduction springs, which we have used
previously and are considerably more accurate aesthetically, from a
local supplier for about 30% of the cost from yourselves but based
upon the claims on your advertising opted to purchase what were
reputed to be the best available.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">We do not
believe that it is unreasonable of us to expect a full refund as
your product does not even come close to being what you
advertise.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">We will be=
 happy
to return this defective product to you at your
expense.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">Please
advise.</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif">=C2=A0Mich=
ael
Salter</span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt"><span style=3D"font-family:&quot;times new roman&quot;,serif"><spa=
n style=3D"font-family:arial,sans-serif"><br></span></span></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt"><span style=3D"font-family:&quot;times new roman&quot;,serif"><spa=
n style=3D"font-family:arial,sans-serif">The answer received from the Gener=
al
Manager of BCC served no useful purpose and indicated that he
should definitely seek a career in politics when BCC goes
under.</span></span><i><span style=3D"font-family:&quot;times new roman&quo=
t;,serif"><br></span></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><font size=
=3D"4"><span style=3D"font-family:arial,sans-serif"><br></span></font></spa=
n></i></p>
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt">
<i><span style=3D"font-family:&quot;times new roman&quot;,serif"><font size=
=3D"4"><span style=3D"font-family:arial,sans-serif">NOT
RECOMMENDED</span></font><br></span></i></p>
</div>
</div>
<br><div class=3D"gmail_quote">
<div dir=3D"ltr" class=3D"gmail_attr">On Mon., Oct. 25, 2021, 8:09 p.m.
John Sims, &lt;<a>[email-masked]</a>&gt; wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-=
left:1px solid rgb(204,204,204);padding-left:1ex">
<div>Try <a href=3D"http://britishclassiccarparts.com" target=3D"_blank">br=
itishclassiccarparts.com</a>
<div><br><br><br><a href=3D"https://apps.apple.com/us/app/aol-news-email-we=
ather-video/id646100661" target=3D"_blank">Sent from the all new
AOL app for iOS</a><br><br><p style=3D"font-size:15px;color:rgb(113,95,250)=
;padding-top:15px;margin-top:0px">
On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys
&lt;<a>[email-masked]</a>&gt; wrote:</p>
<blockquote>
<div>
<div dir=3D"ltr">
<div>Hi Michael -</div>
<div><br></div>
<div>My experience is to have spring makers in the UK make them
up.=C2=A0 There are several there, and generally they know what
they are doing.<br><br>
Best,</div>
<div><br></div>
<div>Alan</div>
</div>
<div><br><div>
<div dir=3D"ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter
&lt;<a>[email-masked]</a>&gt; wrote:<br></div>
<blockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204=
,204,204);padding-left:1ex">
<div>As is so common with &quot;offshore &quot; products I&#39;m having ong=
oing
problems with the currently available rear springs, in particular
those for the 100.
<div>It seems that all the usual suspects source these from the
same manufacturer in India and it is my suspicion that these are
made from substandard steel.=C2=A0</div>
<div>Typically leaf springs are made from 5160 steel which is
incredibly resistant to deformation and fatigue. I don&#39;t have
facilities to determine what steel is used to make these springs
but it certainly isn&#39;t 5160!!</div>
<div>Has anyone found a source for rear springs which last more
than a few years?</div>
<div><br></div>
<div>M</div>
<div><br></div>
</div>
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