Subject: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672

From: warthodson--- via Healeys <[email-masked]>
Date: Wed, 2 Aug 2023 14:15:09 +0000 (UTC)

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 I=C2=A0 recently ordered a set of gas tank hold down straps from Moss moto=
rs. They are well constructed with 1 exception. The "strap pad" (packing) t=
hickness is .25" vs .125" original thickness based upon several old straps =
I have. Not only is their strapping twice as thick, it also is 2 layers of =
.125" material. See attached Moss photo. This means that the steel straps s=
it twice as high off of the gas tank. See Moss photo of an MGA tank. Appare=
ntly, the Moss vendor made them to the Moss specification. It is the specif=
ication that is in error.Am I correct that the packing material should be .=
125" thick? Were MGA strap pads thicker than Healeys?Has anyone run into th=
is since 2010?Gary Hodson=C2=A0=C2=A0

=C2=A0   ----- Forwarded Message ----- From: Tech <[email-masked]=
>To: "[email-masked]" <[email-masked]>Sent: Tuesday, August 1, 2023=
 at 11:29:19 AM CDTSubject: Fwd: 851-310 Gas Tank Strap - Too thick - Westp=
ort Vintage Restorations 7-553606 - 5-6162672
  Please take a look at ticket=C2=A0#132027=C2=A0raised by Stu Bowman (bowm=
[email-masked]).Hello,=E2=80=8B=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=
=A0 =C2=A0 =C2=A0 The strap pad thickness of just under 0.25=E2=80=9D match=
es our 2010 drawing specifications and has been produced to those specifica=
tions for thirteen years now. We have not found the straps to cause an inst=
allation issue during that time.=C2=A0=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =
=C2=A0 =C2=A0 =C2=A0 I have attached a photo of the prototype strap that pr=
eceded our specification changes on this part number. Please note the strap=
 is in a fully installed state when this photo was taken.
With regards,

=C2=A0Ken =C2=A0 Hyndman
=E2=80=8B
=C2=A0Tech =C2=A0Services (Mon - Thurs. 10am =E2=80=93 3.45 pm PST )
=C2=A0Moss Motors, LTD.=C2=A0
=C2=A0800-667-7872 ext 7252
[email-masked]
=20
 On Fri, 14 Jul at 6:12 AM , Stu Bowman <[email-masked]> wrote: =C2=
=A0=C2=A0MOSS MOTORS TECHNICAL SUPPORT REQUEST=C2=A0TECHNICAL/PRODUCT ISSUE=
. IF UPHOLSTERY ISSUE PLEASE INCLUDE JUP#:=C2=A0WHAT EXACTLY IS THE ISSUE? =
...............:gas tanks strap, the packing on it , is too thickSee pic=E2=
=80=99s=C2=A0Please call custom er advise of proper size packing on stripTR=
OUBLESHOOT / RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:Part #:......=
..................: 853-810 gas tank stripMoss Inv #:......................=
.....: 5-6162672Moss Manufactured upholstery JUP #.........................=
.....:Has part been installed? =E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=
=A6=E2=80=A6=E2=80=A6=E2=80=A6..:CUSTOMER INFO:Customer #..................=
........: 7-755606Contact Name:..................: waestport vintage restor=
ationsPhone:.................................: 913-441-8335Email Address:..=
..................:[email-masked] INFO:Year=E2=80=A6=E2=80=A6=E2=80=
=A6: allModel=E2=80=A6=E2=80=A6: ahyANYTHING SPECIAL ABOUT THE CAR/ENGINE?.=
....:PHOTOS OF PROBLEM:=C2=A0=C2=A0Moss Technical Services Action Taken:=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0From: Warthodson <[email-masked]>=20
Sent: Thursday, July 13, 2023 4:19 PM
To: Stu Bowman <[email-masked]>
Subject: 853-310=C2=A0=C2=A0=C2=A0=20
=20
132027:1089000 =20
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<html><head></head><body><div class=3D"ydp1b284ebeyahoo-style-wrap" style=
=3D"font-family:Comic Sans MS, sans-serif;font-size:16px;"><div></div>
        <div dir=3D"ltr" data-setdir=3D"false">I&nbsp; recently ordered a s=
et of gas tank hold down straps from Moss motors. They are well constructed=
 with 1 exception. The "strap pad" (packing) thickness is .25" vs .125" ori=
ginal thickness based upon several old straps I have. Not only is their str=
apping twice as thick, it also is 2 layers of .125" material. See attached =
Moss photo. This means that the steel straps sit twice as high off of the g=
as tank. See Moss photo of an MGA tank. Apparently, the Moss vendor made th=
em to the Moss specification. It is the specification that is in error.</di=
v><div dir=3D"ltr" data-setdir=3D"false">Am I correct that the packing mate=
rial should be .125" thick? Were MGA strap pads thicker than Healeys?</div>=
<div dir=3D"ltr" data-setdir=3D"false">Has anyone run into this since 2010?=
</div><div dir=3D"ltr" data-setdir=3D"false">Gary Hodson&nbsp;&nbsp;</div><=
div dir=3D"ltr" data-setdir=3D"false"><br></div><div dir=3D"ltr" data-setdi=
r=3D"false"><br></div><div>&nbsp;</div>
       =20
        </div><div id=3D"ydpc886ddddyahoo_quoted_1223730546" class=3D"ydpc8=
86ddddyahoo_quoted">
            <div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
                <div>----- Forwarded Message -----</div>
                <div><b>From:</b> Tech &lt;[email-masked]&gt;</di=
v><div><b>To:</b> "[email-masked]" &lt;[email-masked]&gt;</div><div=
><b>Sent:</b> Tuesday, August 1, 2023 at 11:29:19 AM CDT</div><div><b>Subje=
ct:</b> Fwd: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorat=
ions  7-553606 - 5-6162672</div><div><br></div>
                <div><div id=3D"ydpc886ddddyiv4089997833"><div style=3D"fon=
t-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neu=
e, Arial, sans-serif;font-size:14px;">
=09<div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, R=
oboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
<div dir=3D"ltr">
<div>
<span>Please take a look at ticket&nbsp;</span><a href=3D"https://mossmotor=
shelp.freshdesk.com/helpdesk/tickets/132027" style=3D"background-color:rgb(=
255, 255, 255);" rel=3D"nofollow" target=3D"_blank">#132027</a><span>&nbsp;=
raised by Stu Bowman ([email-masked]).</span>
</div>
<div><span dir=3D"ltr">Hello,</span></div>
<div><span dir=3D"ltr">=E2=80=8B<span style=3D"font-size:14px;font-family:S=
egoe UI, sans-serif;" dir=3D"ltr">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;=
 &nbsp; &nbsp; The strap pad thickness of just under 0.25=E2=80=9D matches =
our 2010 drawing specifications and has been produced to those specificatio=
ns for thirteen years now. We have not found the straps to cause an install=
ation issue during that time.&nbsp;</span></span></div>
<div style=3D"margin:0in;font-size:15px;font-family:Calibri, sans-serif;"><=
span style=3D"font-size:14px;font-family:Segoe UI, sans-serif;">&nbsp; &nbs=
p; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; I have attached a photo of the=
 prototype strap that preceded our specification changes on this part numbe=
r. Please note the strap is in a fully installed state when this photo was =
taken.</span></div>
<div><br></div>
</div>
<div dir=3D"ltr">
<div>
<a><span style=3D"color:rgb(31, 73, 125);font-family:Arial, sans-serif;font=
-size:10pt;" dir=3D"ltr">With regards,<br><br>&nbsp;Ken &nbsp; Hyndman<br>=
=E2=80=8B<br>&nbsp;Tech &nbsp;Services (Mon - Thurs. 10am =E2=80=93 3.45 pm=
 PST )<br>&nbsp;Moss Motors, LTD.</span></a><span><span style=3D"color:rgb(=
31, 73, 125);">&nbsp;</span></span><span><span style=3D"color:rgb(31, 73, 1=
25);font-family:Arial, sans-serif;font-size:10pt;"><br>&nbsp;800-667-7872 e=
xt 7252<br></span></span><a title=3D"mailto:[email-masked]"><span>=
<span style=3D"color:rgb(5, 99, 193);font-family:Arial, sans-serif;font-siz=
e:10pt;">[email-masked]</span></span></a>
</div>
<br>
</div>
<div class=3D"ydpc886ddddyiv4089997833freshdesk_quote">
                          <blockquote class=3D"ydpc886ddddyiv4089997833fres=
hdesk_quote">
                            On
                            Fri, 14 Jul at  6:12 AM
                            <span class=3D"ydpc886ddddyiv4089997833separato=
r">,  Stu Bowman &lt;[email-masked]&gt;  wrote:
                            <div style=3D"font-family:-apple-system, BlinkM=
acSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size=
:14px;">
<div class=3D"ydpc886ddddyiv4089997833WordSection1">
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydpc886ddddyiv4=
089997833MsoNormal"><b><u><span style=3D"font-size:12.0pt;">MOSS MOTORS TEC=
HNICAL SUPPORT REQUEST</span></u></b></div>
<div></div>
<div></div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydpc886ddddyiv4=
089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Times New Roman, serif;"></span=
</div>
<div>&nbsp;</div>
<div></div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydpc886ddddyiv4=
089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Times New Roman, serif;color:re=
d;">TECHNICAL/PRODUCT ISSUE. IF UPHOLSTERY ISSUE PLEASE INCLUDE JUP#:</span=
</div>
<div></div>
<div></div>
<div align=3D"center" style=3D"text-align:center;" class=3D"ydpc886ddddyiv4=
089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Times New Roman, serif;"></span=
</div>
<div>&nbsp;</div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;">WHAT=
 EXACTLY IS THE ISSUE?</span><span style=3D"font-size:10.0pt;font-family:Bo=
okman Old Style, serif;"> ...............:gas
 tanks strap, the packing on it , is too thick</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
0.0pt;font-family:Bookman Old Style, serif;">See pic=E2=80=99s</span></div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
0.0pt;font-family:Bookman Old Style, serif;"></span></div>
<div>&nbsp;</div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
0.0pt;font-family:Bookman Old Style, serif;">Please call custom er advise o=
f proper size packing on strip</span></div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;">TROU=
BLESHOOT / RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</span><span st=
yle=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;"></span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Part=
 #:........................:</span><span style=3D"font-size:10.0pt;font-fam=
ily:Times New Roman, serif;"> 853-810
 gas tank strip</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Moss=
 Inv #:...........................:</span><span style=3D"font-size:10.0pt;f=
ont-family:Times New Roman, serif;">
 5-6162672</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
0.0pt;font-family:Bookman Old Style, serif;">Moss Manufactured upholstery J=
UP #..............................:</span></div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
0.0pt;font-family:Bookman Old Style, serif;">Has part been installed? =E2=
=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</s=
pan></div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;color:=
red;">CUSTOMER INFO:</span><span style=3D"font-size:12.0pt;font-family:Time=
s New Roman, serif;color:red;"></span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Cust=
omer #..........................:</span><span style=3D"font-size:10.0pt;fon=
t-family:Times New Roman, serif;">
 7-755606</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Cont=
act Name:..................:</span><span style=3D"font-size:10.0pt;font-fam=
ily:Times New Roman, serif;"> waestport
 vintage restorations</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Phon=
e:.................................:</span><span style=3D"font-size:10.0pt;=
font-family:Times New Roman, serif;">
 913-441-8335</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Emai=
l Address:....................:</span><span style=3D"font-size:10.0pt;font-=
family:Times New Roman, serif;">
<a href=3D"mailto:[email-masked]" rel=3D"nofollow" target=3D"_blank">wa=
[email-masked]</a></span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;color:=
red;">CAR INFO:</span><span style=3D"font-size:12.0pt;font-family:Times New=
 Roman, serif;color:red;">
</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Year=
=E2=80=A6=E2=80=A6=E2=80=A6:</span><span style=3D"font-size:10.0pt;font-fam=
ily:Times New Roman, serif;"> all</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:10.0pt;font-family:Bookman Old Style, serif;">Mode=
l=E2=80=A6=E2=80=A6:</span><span style=3D"font-size:10.0pt;font-family:Time=
s New Roman, serif;"> ahy</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;">ANYT=
HING SPECIAL ABOUT THE CAR/ENGINE?.....:</span><span style=3D"font-size:12.=
0pt;font-family:Times New Roman, serif;">
</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
2.0pt;font-family:Times New Roman, serif;">PHOTOS OF PROBLEM:
</span></div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;">&nbs=
p;</span><span style=3D"font-size:12.0pt;font-family:Times New Roman, serif=
;">
</span><span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif=
;">&nbsp;</span><span style=3D"font-size:12.0pt;font-family:Times New Roman=
, serif;">
</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<span style=3D"font-size:12.0pt;font-family:Bookman Old Style, serif;color:=
red;">Moss Technical Services Action Taken:</span><span style=3D"font-size:=
12.0pt;font-family:Times New Roman, serif;color:red;">
</span>
</div>
<div></div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
2.0pt;font-family:Times New Roman, serif;color:red;"></span></div>
<div>&nbsp;</div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
2.0pt;font-family:Bookman Old Style, serif;color:red;"></span></div>
<div>&nbsp;</div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in;">
<div class=3D"ydpc886ddddyiv4089997833MsoNormal">
<b>From:</b> Warthodson &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, July 13, 2023 4:19 PM<br>
<b>To:</b> Stu Bowman &lt;[email-masked]&gt;<br>
<b>Subject:</b> 853-310</div>
<div></div>
<div></div>
</div>
</div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
<div id=3D"ydpc886ddddyiv4089997833edo-message">
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
</div>
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>
<div>&nbsp;</div>
<div></div>
</div>

</div>
                          </span>
</blockquote>
                        </div>
</div>

<br>

<span title=3D"fd_tkt_identifier" style=3D"font-size: 0px; font-family: fdt=
ktid; min-height: 0px; line-height: 0px; color: rgb(255, 255, 255);">132027=
:1089000</span>

</div></div></div>
            </div>
        </div></body></html>
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_______________________________________________

Archive: http://www.team.net/pipermail/healeys http://autox.team.net/archive/healeys

[email-masked]
http://autox.team.net/mailman/listinfo/healeys

------=_Part_831456_2019785567.1690985709850--

---

From: "Hank Leach" <[email-masked]>
Date: Wed, 02 Aug 2023 16:47:54 +0000 FYt7nfK7bQrXsCICxEqduqym8bCpGactH2MhrjEMuXUwYvDExnMLEO/S4Nna/MlHVjE1abcMQ9gQkuQCDVb1NTRTUJGzh1gkLBGkvPffQdCKJ5M2x1Ym7g/q hUGCNDHPLwqXxytS4iTwqQ==

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Might depend on the car involved. At chassis 151608-151610 the petrol=0A=
tank straps and packing were modified. Knowing Moss, they always opt=0Af=
or the later release and ignore the early cars. The photo of the=0Apacki=
ng is way too thick. The length of the straps may be longer as=0Awell. T=
he early tanks were a two piece assembly, then later a one=0Apiece. Cinc=
hing down the bolts under the boot floor would shorten the=0Astraps unti=
l you run out of threads. Packing under the tank will also=0Aaffect the=
 assembly. Hank=0A=0A=09-----------------------------------------From: "=
warthodson--- via=0AHealeys" =0ATo: "[email-masked]"=0ACc: "moss=
[email-masked]"=0ASent: Wednesday August 2 2023 8:03:59AM=0ASubjec=
t: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport=0AVintage=
 Restorations 7-553606 - 5-6162672=0A=0A  I recently ordered a set of ga=
s tank hold down straps from Moss=0Amotors. They are well constructed wi=
th 1 exception. The "strap pad"=0A(packing) thickness is .25" vs .125" o=
riginal thickness based upon=0Aseveral old straps I have. Not only is th=
eir strapping twice as thick,=0Ait also is 2 layers of .125" material. S=
ee attached Moss photo. This=0Ameans that the steel straps sit twice as=
 high off of the gas tank. See=0AMoss photo of an MGA tank. Apparently,=
 the Moss vendor made them to=0Athe Moss specification. It is the specif=
ication that is in error. Am I=0Acorrect that the packing material shoul=
d be .125" thick? Were MGA=0Astrap pads thicker than Healeys? Has anyone=
 run into this since 2010?=0AGary Hodson  =0A=0A      ----- Forwarded Me=
ssage ----- FROM: Tech  TO:=0A"[email-masked]"  SENT: Tuesday, Augus=
t 1, 2023 at 11:29:19 AM CDT=0ASUBJECT: Fwd: 851-310 Gas Tank Strap - To=
o thick - Westport Vintage=0ARestorations 7-553606 - 5-6162672 =0A     =
 Please take a look at ticket #132027 [1] raised by Stu Bowman=0A(bowman=
[email-masked]). Hello, =E2=80=8B The strap pad thickness of just=0Aun=
der 0.25=E2=80=9D matches our 2010 drawing specifications and has been=
=0Aproduced to those specifications for thirteen years now. We have not=
=0Afound the straps to cause an installation issue during that time.   =
 I=0Ahave attached a photo of the prototype strap that preceded our=0Asp=
ecification changes on this part number. Please note the strap is in=0Aa=
 fully installed state when this photo was taken. =0A   With regards,=0A=
=0A Ken Hyndman=0A =E2=80=8B=0A Tech Services (Mon - Thurs. 10am =E2=80=
=93 3.45 pm PST )=0A Moss Motors, LTD. =0A 800-667-7872 ext 7252=0Ahyndm=
[email-masked] =0A  ON FRI, 14 JUL AT 6:12 AM , STU BOWMAN  WROTE: =
        MOSS MOTORS=0ATECHNICAL SUPPORT REQUEST    TECHNICAL/PRODUCT ISS=
UE. IF UPHOLSTERY=0AISSUE PLEASE INCLUDE JUP#:    WHAT EXACTLY IS THE IS=
SUE?=0A...............:gas tanks strap, the packing on it , is too thick=
 See=0Apic=E2=80=99s    Please call custom er advise of proper size pack=
ing on=0Astrip TROUBLESHOOT / RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=
=80=A6..: Part=0A#:........................: 853-810 gas tank strip Moss=
 Inv=0A#:...........................: 5-6162672 Moss Manufactured uphols=
tery=0AJUP #..............................: Has part been installed?=0A=
=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=
.: CUSTOMER INFO: Customer=0A#..........................: 7-755606 Cont=
act Name:..................:=0Awaestport vintage restorations=0APhone:..=
..............................: 913-441-8335 Email=0AAddress:..........=
.........: [email-masked] CAR INFO:=0AYear=E2=80=A6=E2=80=A6=E2=80=
=A6: all Model=E2=80=A6=E2=80=A6: ahy ANYTHING SPECIAL ABOUT THE=0ACAR/E=
NGINE?.....: PHOTOS OF PROBLEM:     Moss Technical Services=0AAction Tak=
en:                  FROM: Warthodson =0ASENT: Thursday, July 13, 2023 4=
:19 PM=0ATO: Stu Bowman =0ASUBJECT: 853-310                   =0A 132027=
:1089000     =0A=0ALinks:=0A------=0A[1] https://mossmotorshelp.freshdes=
k.com/helpdesk/tickets/132027=0A

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Content-Transfer-Encoding: quoted-printable

<html><body>Might depend on the car involved.&nbsp; At chassis 151608-15=
1610 the petrol tank straps and packing were modified. Knowing Moss, the=
y always opt for the later release and ignore the early cars. The photo=
 of the packing is way too thick.&nbsp; The length of the straps may be=
 longer as well. The early tanks were a two piece assembly, then later a=
 one piece. Cinching down the bolts under the boot floor would shorten t=
he straps until you run out of threads. Packing under the tank will also=
 affect the assembly. Hank<br><br><div class=3D"reply-new-signature"></d=
iv><p>-----------------------------------------</p>From: "warthodson---=
 via Healeys" <[email-masked]><br>To: "[email-masked]"<b=
r>Cc: "[email-masked]"<br>Sent: Wednesday August 2 2023 8:03:5=
9AM<br>Subject: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westp=
ort Vintage Restorations 7-553606 - 5-6162672<br><br>=0A<div class=3D"yd=
p1b284ebeyahoo-style-wrap" style=3D"font-family:'Comic Sans MS', sans-se=
rif;font-size:16px;">=0A<div dir=3D"ltr">I&nbsp; recently ordered a set=
=0Aof gas tank hold down straps from Moss motors. They are well=0Aconstr=
ucted with 1 exception. The "strap pad" (packing) thickness=0Ais .25" vs=
 .125" original thickness based upon several old straps I=0Ahave. Not on=
ly is their strapping twice as thick, it also is 2=0Alayers of .125" mat=
erial. See attached Moss photo. This means that=0Athe steel straps sit t=
wice as high off of the gas tank. See Moss=0Aphoto of an MGA tank. Appar=
ently, the Moss vendor made them to the=0AMoss specification. It is the=
 specification that is in error.</div>=0A<div dir=3D"ltr">Am I correct t=
hat the packing=0Amaterial should be .125" thick? Were MGA strap pads th=
icker than=0AHealeys?</div>=0A<div dir=3D"ltr">Has anyone run into this=
 since=0A2010?</div>=0A<div dir=3D"ltr">Gary Hodson&nbsp;&nbsp;</div>=0A=
<div dir=3D"ltr"><br></div>=0A<div dir=3D"ltr"><br></div>=0A<div>&nbsp;<=
/div>=0A</div>=0A<div class=3D"ydpc886ddddyahoo_quoted">=0A<div style=3D=
"font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13=
px;color:#26282a;">=0A<div>----- Forwarded Message -----</div>=0A<div><b=
>From:</b> Tech &lt;[email-masked]&gt;</div>=0A<div><b>To:</b>=
 "[email-masked]"=0A&lt;[email-masked]&gt;</div>=0A<div><b>Sent:=
</b> Tuesday, August 1, 2023 at 11:29:19 AM CDT</div>=0A<div><b>Subject:=
</b> Fwd: 851-310 Gas Tank Strap - Too thick -=0AWestport Vintage Restor=
ations 7-553606 - 5-6162672</div>=0A<div><br></div>=0A<div>=0A<div>=0A<d=
iv style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI',=
 Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A<div st=
yle=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Robo=
to, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A<div dir=3D"=
ltr">=0A<div><span>Please take a look at ticket&nbsp;</span><a href=3D"h=
ttps://mossmotorshelp.freshdesk.com/helpdesk/tickets/132027" style=3D"ba=
ckground-color:rgb(255,255,255);">#132027</a><span>&nbsp;raised by Stu B=
owman=0A([email-masked]).</span></div>=0A<div><span dir=3D"ltr">=
Hello,</span></div>=0A<div><span dir=3D"ltr">=E2=80=8B<span style=3D"fon=
t-size:14px;font-family:'Segoe UI', sans-serif;" dir=3D"ltr">&nbsp;=0A&n=
bsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The strap pad=0Athickness=
 of just under 0.25=E2=80=9D matches our 2010 drawing=0Aspecifications a=
nd has been produced to those specifications for=0Athirteen years now. W=
e have not found the straps to cause an=0Ainstallation issue during that=
 time.&nbsp;</span></span></div>=0A<div style=3D"margin:0in;font-size:15=
px;font-family:Calibri, sans-serif;">=0A<span style=3D"font-size:14px;fo=
nt-family:'Segoe UI', sans-serif;">&nbsp; &nbsp;=0A&nbsp; &nbsp; &nbsp;=
 &nbsp; &nbsp; &nbsp; I have attached a photo=0Aof the prototype strap t=
hat preceded our specification changes on=0Athis part number. Please not=
e the strap is in a fully installed=0Astate when this photo was taken.</=
span></div>=0A<div><br></div>=0A</div>=0A<div dir=3D"ltr">=0A<div><a><sp=
an style=3D"color:rgb(31,73,125);font-family:Arial, sans-serif;font-size=
:10pt;" dir=3D"ltr">With regards,<br><br>=0A&nbsp;Ken &nbsp; Hyndman<br>=
=0A=E2=80=8B<br>=0A&nbsp;Tech &nbsp;Services (Mon - Thurs. 10am =E2=80=
=93 3.45 pm PST )<br>=0A&nbsp;Moss Motors, LTD.</span></a><span><span st=
yle=3D"color:rgb(31,73,125);">&nbsp;</span></span><span><span style=3D"c=
olor:rgb(31,73,125);font-family:Arial, sans-serif;font-size:10pt;"><br>=
=0A=0A&nbsp;800-667-7872 ext 7252<br></span></span><a title=3D"mailto:hy=
[email-masked]"><span><span style=3D"color:rgb(5,99,193);font-fam=
ily:Arial, sans-serif;font-size:10pt;">[email-masked]</span></s=
pan></a></div>=0A<br></div>=0A<div class=3D"ydpc886ddddyiv4089997833fres=
hdesk_quote">=0A<blockquote class=3D"ydpc886ddddyiv4089997833freshdesk_q=
uote">On Fri,=0A14 Jul at 6:12 AM <span class=3D"ydpc886ddddyiv408999783=
3separator">,=0AStu Bowman &lt;[email-masked]&gt; wrote:</span>=
=0A<div style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe=
 UI', Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A<d=
iv class=3D"ydpc886ddddyiv4089997833WordSection1">=0A<div class=3D"ydpc8=
86ddddyiv4089997833MsoNormal"></div>=0A<div><span class=3D"ydpc886ddddyi=
v4089997833separator">&nbsp;</span></div>=0A<div class=3D"ydpc886ddddyiv=
4089997833MsoNormal"></div>=0A<div><span class=3D"ydpc886ddddyiv40899978=
33separator">&nbsp;</span></div>=0A<div align=3D"center" style=3D"text-a=
lign:center;" class=3D"ydpc886ddddyiv4089997833MsoNormal"><span class=3D=
"ydpc886ddddyiv4089997833separator"><b><u><span style=3D"font-size:12pt;=
">MOSS MOTORS TECHNICAL SUPPORT=0AREQUEST</span></u></b></span></div>=0A=
<div align=3D"center" style=3D"text-align:center;" class=3D"ydpc886ddddy=
iv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div align=3D"center=
" style=3D"text-align:center;" class=3D"ydpc886ddddyiv4089997833MsoNorma=
l"><span style=3D"font-size:12pt;font-family:'Times New Roman', serif;co=
lor:#FF0000;">TECHNICAL/PRODUCT=0AISSUE. IF UPHOLSTERY ISSUE PLEASE INCL=
UDE JUP#:</span></div>=0A<div align=3D"center" style=3D"text-align:cente=
r;" class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</di=
v>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"fon=
t-size:12pt;font-family:'Bookman Old Style', serif;">WHAT=0AEXACTLY IS T=
HE ISSUE?</span> <span style=3D"font-size:10pt;font-family:'Bookman Old=
 Style', serif;">...............:gas=0Atanks strap, the packing on it ,=
 is too thick</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNo=
rmal"><span style=3D"font-size:10pt;font-family:'Bookman Old Style', ser=
if;">See=0Apic=E2=80=99s</span></div>=0A<div class=3D"ydpc886ddddyiv4089=
997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div class=3D"ydpc886ddddy=
iv4089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookma=
n Old Style', serif;">Please=0Acall custom er advise of proper size pack=
ing on strip</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNor=
mal"><span style=3D"font-size:12pt;font-family:'Bookman Old Style', seri=
f;">TROUBLESHOOT=0A/ RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</=
span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span sty=
le=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Part=0A#:.=
......................:</span> <span style=3D"font-size:10pt;font-famil=
y:'Times New Roman', serif;">853-810 gas=0Atank strip</span></div>=0A<di=
v class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
0pt;font-family:'Bookman Old Style', serif;">Moss Inv=0A#:..............=
............:</span> <span style=3D"font-size:10pt;font-family:'Times N=
ew Roman', serif;">5-6162672</span></div>=0A<div class=3D"ydpc886ddddyiv=
4089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookman=
 Old Style', serif;">Moss=0AManufactured upholstery JUP=0A#.............=
................:</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833=
MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookman Old Style'=
, serif;">Has part=0Abeen installed? =E2=80=A6=E2=80=A6=E2=80=A6=E2=80=
=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</span></div>=0A<div class=3D"=
ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:12pt;font-fa=
mily:'Bookman Old Style', serif;color:#FF0000;">CUSTOMER=0AINFO:</span><=
/div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"=
font-size:10pt;font-family:'Bookman Old Style', serif;">Customer=0A#....=
.....................:</span> <span style=3D"font-size:10pt;font-family=
:'Times New Roman', serif;">7-755606</span></div>=0A<div class=3D"ydpc88=
6ddddyiv4089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'=
Bookman Old Style', serif;">Contact=0AName:..................:</span> <s=
pan style=3D"font-size:10pt;font-family:'Times New Roman', serif;">waest=
port=0Avintage restorations</span></div>=0A<div class=3D"ydpc886ddddyiv4=
089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookman O=
ld Style', serif;">Phone:.................................:</span>=0A<sp=
an style=3D"font-size:10pt;font-family:'Times New Roman', serif;">913-44=
1-8335</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><=
span style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Em=
ail=0AAddress:....................:</span> <span style=3D"font-size:10pt=
;font-family:'Times New Roman', serif;"><a>[email-masked]</a></span>=
</div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D=
"font-size:12pt;font-family:'Bookman Old Style', serif;color:#FF0000;">C=
AR=0AINFO:</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNorma=
l"><span style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;=
">Year=E2=80=A6=E2=80=A6=E2=80=A6:</span>=0A<span style=3D"font-size:10p=
t;font-family:'Times New Roman', serif;">all</span></div>=0A<div class=
=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:10pt;fon=
t-family:'Bookman Old Style', serif;">Model=E2=80=A6=E2=80=A6:</span>=0A=
<span style=3D"font-size:10pt;font-family:'Times New Roman', serif;">ahy=
</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span s=
tyle=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">ANYTHING=
=0ASPECIAL ABOUT THE CAR/ENGINE?.....:</span></div>=0A<div class=3D"ydpc=
886ddddyiv4089997833MsoNormal"><span style=3D"font-size:12pt;font-family=
:'Times New Roman', serif;">PHOTOS OF=0APROBLEM:</span></div>=0A<div cla=
ss=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:12pt;f=
ont-family:'Bookman Old Style', serif;">&nbsp;</span>=0A<span style=3D"f=
ont-size:12pt;font-family:'Bookman Old Style', serif;">&nbsp;</span></di=
v>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"fon=
t-size:12pt;font-family:'Bookman Old Style', serif;color:#FF0000;">Moss=
=0ATechnical Services Action Taken:</span></div>=0A<div class=3D"ydpc886=
ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div class=3D"y=
dpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div clas=
s=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<di=
v class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=
=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;=
</div>=0A<div>=0A<div style=3D"border:none;border-top:solid #E1E1E1 1pt;=
padding:3pt 0in 0in 0in;">=0A<div class=3D"ydpc886ddddyiv4089997833MsoNo=
rmal"><b>From:</b>=0AWarthodson &lt;[email-masked]&gt;<br><b>Sent:</=
b> Thursday, July 13, 2023 4:19 PM<br><b>To:</b> Stu Bowman &lt;bowmans@=
mossmotors.com&gt;<br><b>Subject:</b> 853-310</div>=0A</div>=0A</div>=0A=
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</d=
iv>=0A<div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A=
<div>&nbsp;</div>=0A</div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNo=
rmal"></div>=0A<div>&nbsp;</div>=0A</div>=0A</div>=0A</blockquote>=0A</d=
iv>=0A</div>=0A<br><span title=3D"fd_tkt_identifier" style=3D"font-size:=
0px;font-family:fdtktid;line-height:0px;color:rgb(255,255,255);">=0A1320=
27:1089000</span></div>=0A</div>=0A</div>=0A</div>=0A</div>=0A</healeys@=
autox.team.net></body></html>

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[email-masked]

--===============8530991361347845141==--

---

From: "Hank Leach" <[email-masked]>
Date: Thu, 03 Aug 2023 17:10:21 +0000 boundary="=_a418a0cdae9d71b9dc66501b53972dd3" eORWo3WKxbXTg44sh7cNjqj5TPYZW3NHC8nbquLYus4d/neg59+a8Et4KVYco2/oLS+/qYrOKD+XlNBW38+SvO+KPOFWyco18cs24JJiN0jtqHZkw1KVEisq WbV0aW5gM9D1tQDvTZAihQ==

This is a message in Mime Format.  If you see this, your mail reader does not support this format.

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AH Spares sells the straps with the insulation/padding mounted in=0Aplac=
e (photo). Did not see the padding sold individually by Moss, but=0Amayb=
e they are buying the straps from AH Spares as they do with any=0Anumber=
 of other items.=0ANote that there is no provision made for the early pa=
d position-one=0Asize fits all. Hank=0A=0A=09---------------------------=
--------------From: "Michael Salter" =0ATo: [email-masked]=0ACc: "Ha=
nk Leach", "[email-masked]"=0ASent: Thursday August 3 2023 7:14:=
17AM=0ASubject: Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick -=
=0AWestport Vintage Restorations 7-553606 - 5-6162672=0A=0A I would comp=
letely agree with Gary. I've seen many, many original=0AHealeys of all m=
odels and ALL had gas tank strap padding of "around"=0A0.125" thickness.=
 The only variation that I'm aware of is that the=0Aearly BN1 pads and r=
ivets were positioned differently on the metal=0Astraps. M  =0A On Thu.,=
 Aug. 3, 2023, 9:33 a.m. warthodson--- via Healeys,  wrote:=0A    I have=
 an original tank strap from a '64 Phase 1 BJ8 & an early=0ABN1. The pac=
king material is .125" thick on both.  Gary H =0A    On Wednesday, Augus=
t 2, 2023 at 11:47:55 AM CDT, Hank Leach =0Awrote: =0A=0A   Might depend=
 on the car involved. At chassis 151608-151610 the=0Apetrol tank straps=
 and packing were modified. Knowing Moss, they=0Aalways opt for the late=
r release and ignore the early cars. The photo=0Aof the packing is way t=
oo thick. The length of the straps may be=0Alonger as well. The early ta=
nks were a two piece assembly, then later=0Aa one piece. Cinching down t=
he bolts under the boot floor would=0Ashorten the straps until you run o=
ut of threads. Packing under the=0Atank will also affect the assembly. H=
ank=0A=0A=09----------------------------------------- From: "warthodson-=
-- via=0AHealeys"=0A To: "[email-masked]"=0A Cc: "moss.tech@moss=
motors.com"=0A Sent: Wednesday August 2 2023 8:03:59AM=0A Subject: [Heal=
eys] Fw: 851-310 Gas Tank Strap - Too thick - Westport=0AVintage Restora=
tions 7-553606 - 5-6162672=0A=0A I recently ordered a set of gas tank ho=
ld down straps from Moss=0Amotors. They are well constructed with 1 exce=
ption. The "strap pad"=0A(packing) thickness is .25" vs .125" original t=
hickness based upon=0Aseveral old straps I have. Not only is their strap=
ping twice as thick,=0Ait also is 2 layers of .125" material. See attach=
ed Moss photo. This=0Ameans that the steel straps sit twice as high off=
 of the gas tank. See=0AMoss photo of an MGA tank. Apparently, the Moss=
 vendor made them to=0Athe Moss specification. It is the specification t=
hat is in error. Am I=0Acorrect that the packing material should be .125=
" thick? Were MGA=0Astrap pads thicker than Healeys? Has anyone run into=
 this since 2010?=0AGary Hodson  =0A=0A      ----- Forwarded Message ---=
-- FROM: Tech  TO:=0A"[email-masked]"  SENT: Tuesday, August 1, 2023=
 at 11:29:19 AM CDT=0ASUBJECT: Fwd: 851-310 Gas Tank Strap - Too thick -=
 Westport Vintage=0ARestorations 7-553606 - 5-6162672 =0A      Please ta=
ke a look at ticket #132027 [1] raised by Stu Bowman=0A(bowmans@mossmoto=
rs.com). Hello, =E2=80=8B The strap pad thickness of just=0Aunder 0.25=
=E2=80=9D matches our 2010 drawing specifications and has been=0Aproduce=
d to those specifications for thirteen years now. We have not=0Afound th=
e straps to cause an installation issue during that time.    I=0Ahave at=
tached a photo of the prototype strap that preceded our=0Aspecification=
 changes on this part number. Please note the strap is in=0Aa fully inst=
alled state when this photo was taken. =0A   With regards,=0A=0A Ken Hyn=
dman=0A =E2=80=8B=0A Tech Services (Mon - Thurs. 10am =E2=80=93 3.45 pm=
 PST )=0A Moss Motors, LTD. =0A 800-667-7872 ext 7252=0Ahyndmank@mossmot=
ors.com =0A  ON FRI, 14 JUL AT 6:12 AM , STU BOWMAN  WROTE:        MOSS=
 MOTORS=0ATECHNICAL SUPPORT REQUEST    TECHNICAL/PRODUCT ISSUE. IF UPHOL=
STERY=0AISSUE PLEASE INCLUDE JUP#:    WHAT EXACTLY IS THE ISSUE?=0A.....=
.........:gas tanks strap, the packing on it , is too thick See=0Apic=
=E2=80=99s   Please call custom er advise of proper size packing on stri=
p=0ATROUBLESHOOT / RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..: Par=
t=0A#:.......................: 853-810 gas tank strip Moss Inv=0A#:.....=
....................: 5-6162672 Moss Manufactured upholstery=0AJUP #...=
.........................: Has part been installed?=0A=E2=80=A6=E2=80=
=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:  CUSTOMER I=
NFO: Customer=0A#.........................: 7-755606 Contact Name:......=
...........:=0Awaestport vintage restorations=0APhone:.................=
...............: 913-441-8335 Email=0AAddress:....................: war=
[email-masked]  CAR INFO:=0AYear=E2=80=A6=E2=80=A6=E2=80=A6: all Model=
=E2=80=A6=E2=80=A6: ahy ANYTHING SPECIAL ABOUT THE=0ACAR/ENGINE?.....: P=
HOTOS OF PROBLEM:      Moss Technical Services=0AAction Taken:         =
    FROM: Warthodson =0ASENT: Thursday, July 13, 2023 4:19 PM=0ATO: Stu=
 Bowman =0ASUBJECT: 853-310                =0A 132027:1089000         =
 =0A_______________________________________________=0A Support Team.Net=
  [2]http://www.team.net/donate.html [3]=0A Suggested annual donation $1=
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<html><body>AH Spares sells the straps with the insulation/padding mount=
ed in place (photo).&nbsp; Did not see the padding sold individually by=
 Moss, but maybe they are buying the straps from AH Spares as they do wi=
th any number of other items.<div><br></div><div>Note that there is no p=
rovision made for the early pad position-one size fits all. Hank<br><br>=
<div class=3D"reply-new-signature"></div><p>----------------------------=
-------------</p>From: "Michael Salter" <[email-masked]><br>To:=
 [email-masked]<br>Cc: "Hank Leach", "[email-masked]"<br>Sen=
t: Thursday August 3 2023 7:14:17AM<br>Subject: Re: [Healeys] Fw: 851-31=
0 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 -=
 5-6162672<br><br>=0A<div>I would completely agree with Gary. I've seen=
 many,=0Amany original Healeys of all models and ALL had gas tank strap=
=0Apadding of "around" 0.125" thickness.=0A<div>The only variation that=
 I'm aware of is that the=0Aearly BN1 pads and rivets were positioned di=
fferently on the metal=0Astraps.</div>=0A<div>M</div>=0A</div>=0A<br><di=
v class=3D"gmail_quote">=0A<div dir=3D"ltr" class=3D"gmail_attr">On Thu.=
, Aug. 3, 2023, 9:33 a.m.=0Awarthodson--- via Healeys, &lt;<a>healeys@au=
tox.team.net</a>&gt;=0Awrote:<br></div>=0A<blockquote class=3D"gmail_quo=
te" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1=
ex;">=0A<div>=0A<div style=3D"font-family:'Comic Sans MS', sans-serif;fo=
nt-size:16px;">=0A<div dir=3D"ltr">I have an original tank strap from a=
 '64 Phase 1 BJ8=0A&amp; an early BN1. The packing material is .125" thi=
ck on=0Aboth.&nbsp;</div>=0A<div dir=3D"ltr">Gary H</div>=0A<div dir=3D"=
ltr"><br></div>=0A</div>=0A<div>=0A<div style=3D"font-family:'Helvetica=
 Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a;">=0A<=
div>On Wednesday, August 2, 2023 at 11:47:55 AM CDT, Hank Leach=0A&lt;<a=
>[email-masked]</a>&gt; wrote:</div>=0A<div><br></div>=0A<div><br><=
/div>=0A<div>=0A<div>=0A<div>Might depend on the car involved.&nbsp; At=
 chassis=0A151608-151610 the petrol tank straps and packing were modifie=
d.=0AKnowing Moss, they always opt for the later release and ignore the=
=0Aearly cars. The photo of the packing is way too thick.&nbsp; The=0Ale=
ngth of the straps may be longer as well. The early tanks were a=0Atwo p=
iece assembly, then later a one piece. Cinching down the bolts=0Aunder t=
he boot floor would shorten the straps until you run out of=0Athreads. P=
acking under the tank will also affect the assembly.=0AHank<br><br><p>--=
---------------------------------------</p>=0AFrom: "warthodson--- via H=
ealeys"<br>=0ATo: "<a>[email-masked]</a>"<br>=0ACc: "<a>moss.tec=
[email-masked]</a>"<br>=0ASent: Wednesday August 2 2023 8:03:59AM<br>=
=0ASubject: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick -=0AWestpor=
t Vintage Restorations 7-553606 - 5-6162672<br><br><div style=3D"font-fa=
mily:'Comic Sans MS', sans-serif;font-size:16px;">=0A<div dir=3D"ltr">I&=
nbsp; recently ordered a set of gas tank hold down=0Astraps from Moss mo=
tors. They are well constructed with 1=0Aexception. The "strap pad" (pac=
king) thickness is .25" vs .125"=0Aoriginal thickness based upon several=
 old straps I have. Not only=0Ais their strapping twice as thick, it als=
o is 2 layers of .125"=0Amaterial. See attached Moss photo. This means t=
hat the steel straps=0Asit twice as high off of the gas tank. See Moss p=
hoto of an MGA=0Atank. Apparently, the Moss vendor made them to the Moss=
=0Aspecification. It is the specification that is in error.</div>=0A<div=
 dir=3D"ltr">Am I correct that the packing material should be=0A.125" th=
ick? Were MGA strap pads thicker than Healeys?</div>=0A<div dir=3D"ltr">=
Has anyone run into this since 2010?</div>=0A<div dir=3D"ltr">Gary Hodso=
n&nbsp;&nbsp;</div>=0A<div dir=3D"ltr"><br></div>=0A<div dir=3D"ltr"><br=
></div>=0A<div>&nbsp;</div>=0A</div>=0A<div>=0A<div style=3D"font-family=
:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26=
282a;">=0A<div>----- Forwarded Message -----</div>=0A<div><b>From:</b> T=
ech &lt;<a>[email-masked]</a>&gt;</div>=0A<div><b>To:</b> "<a>=
[email-masked]</a>" &lt;<a>[email-masked]</a>&gt;</div>=0A<div><=
b>Sent:</b> Tuesday, August 1, 2023 at 11:29:19 AM CDT</div>=0A<div><b>S=
ubject:</b> Fwd: 851-310 Gas Tank Strap - Too thick -=0AWestport Vintage=
 Restorations 7-553606 - 5-6162672</div>=0A<div><br></div>=0A<div>=0A<di=
v>=0A<div style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Seg=
oe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A=
<div style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI=
', Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A<div=
 dir=3D"ltr">=0A<div><span>Please take a look at ticket&nbsp;</span><a h=
ref=3D"https://mossmotorshelp.freshdesk.com/helpdesk/tickets/132027" sty=
le=3D"background-color:rgb(255,255,255);">#132027</a><span>&nbsp;raised=
 by Stu Bowman=0A(<a>[email-masked]</a>).</span></div>=0A<div><s=
pan dir=3D"ltr">Hello,</span></div>=0A<div><span dir=3D"ltr">=E2=80=8B<s=
pan style=3D"font-size:14px;font-family:'Segoe UI', sans-serif;" dir=3D"=
ltr">&nbsp;=0A&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The strap=
 pad=0Athickness of just under 0.25=E2=80=9D matches our 2010 drawing=0A=
specifications and has been produced to those specifications for=0Athirt=
een years now. We have not found the straps to cause an=0Ainstallation i=
ssue during that time.&nbsp;</span></span></div>=0A<div style=3D"margin:=
0in;font-size:15px;font-family:Calibri, sans-serif;">=0A<span style=3D"f=
ont-size:14px;font-family:'Segoe UI', sans-serif;">&nbsp; &nbsp;=0A&nbsp=
; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; I have attached a photo=0Aof the pr=
ototype strap that preceded our specification changes on=0Athis part num=
ber. Please note the strap is in a fully installed=0Astate when this pho=
to was taken.</span></div>=0A<div><br></div>=0A</div>=0A<div dir=3D"ltr"=
>=0A<div><a><span style=3D"color:rgb(31,73,125);font-family:Arial, sans-=
serif;font-size:10pt;" dir=3D"ltr">With regards,<br><br>=0A&nbsp;Ken &nb=
sp; Hyndman<br>=0A=E2=80=8B<br>=0A&nbsp;Tech &nbsp;Services (Mon - Thurs=
 10am =E2=80=93 3.45 pm PST )<br>=0A&nbsp;Moss Motors, LTD.</span></a><=
span><span style=3D"color:rgb(31,73,125);">&nbsp;</span></span><span><sp=
an style=3D"color:rgb(31,73,125);font-family:Arial, sans-serif;font-size=
:10pt;"><br>=0A=0A&nbsp;800-667-7872 ext 7252<br></span></span><a title=
=3D"mailto:[email-masked]"><span><span style=3D"color:rgb(5,99,=
193);font-family:Arial, sans-serif;font-size:10pt;">hyndmank@mossmotors.=
com</span></span></a></div>=0A<br></div>=0A<div>=0A<blockquote>On Fri, 1=
4 Jul at 6:12 AM <span>, Stu Bowman=0A&lt;<a>[email-masked]</a>&=
gt; wrote:</span>=0A<div style=3D"font-family:'-apple-system', BlinkMacS=
ystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;font-=
size:14px;">=0A<div>=0A<div><span>&nbsp;</span></div>=0A<div><span>&nbsp=
;</span></div>=0A<div align=3D"center" style=3D"text-align:center;">=0A<=
span><b><u><span style=3D"font-size:12pt;">MOSS MOTORS TECHNICAL=0ASUPPO=
RT REQUEST</span></u></b></span></div>=0A<div align=3D"center" style=3D"=
text-align:center;"></div>=0A<div>&nbsp;</div>=0A<div align=3D"center" s=
tyle=3D"text-align:center;"><span style=3D"font-size:12pt;font-family:'T=
imes New Roman', serif;color:#ff0000;">TECHNICAL/PRODUCT=0AISSUE. IF UPH=
OLSTERY ISSUE PLEASE INCLUDE JUP#:</span></div>=0A<div align=3D"center"=
 style=3D"text-align:center;"></div>=0A<div>&nbsp;</div>=0A<div><span st=
yle=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">WHAT EXAC=
TLY=0AIS THE ISSUE?</span> <span style=3D"font-size:10pt;font-family:'Bo=
okman Old Style', serif;">...............:gas=0Atanks strap, the packing=
 on it , is too thick</span></div>=0A<div><span style=3D"font-size:10pt;=
font-family:'Bookman Old Style', serif;">See=0Apic=E2=80=99s</span></div=
>=0A<div>&nbsp;</div>=0A<div><span style=3D"font-size:10pt;font-family:'=
Bookman Old Style', serif;">Please call=0Acustom er advise of proper siz=
e packing on strip</span></div>=0A<div><span style=3D"font-size:12pt;fon=
t-family:'Bookman Old Style', serif;">TROUBLESHOOT=0A/ RESOLUTION=E2=80=
=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</span></div>=0A<div><span style=3D"fon=
t-size:10pt;font-family:'Bookman Old Style', serif;">Part=0A#:..........=
............:</span> <span style=3D"font-size:10pt;font-family:'Times N=
ew Roman', serif;">853-810 gas=0Atank strip</span></div>=0A<div><span st=
yle=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Moss Inv=
=0A#:..........................:</span> <span style=3D"font-size:10pt;fo=
nt-family:'Times New Roman', serif;">5-6162672</span></div>=0A<div><span=
 style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Moss=
=0AManufactured upholstery JUP=0A#.............................:</span><=
/div>=0A<div><span style=3D"font-size:10pt;font-family:'Bookman Old Styl=
e', serif;">Has part=0Abeen installed? =E2=80=A6=E2=80=A6=E2=80=A6=E2=80=
=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</span></div>=0A<div><span sty=
le=3D"font-size:12pt;font-family:'Bookman Old Style', serif;color:#ff000=
0;">=0ACUSTOMER INFO:</span></div>=0A<div><span style=3D"font-size:10pt;=
font-family:'Bookman Old Style', serif;">Customer=0A#...................=
.....:</span> <span style=3D"font-size:10pt;font-family:'Times New Roma=
n', serif;">7-755606</span></div>=0A<div><span style=3D"font-size:10pt;f=
ont-family:'Bookman Old Style', serif;">Contact=0AName:.................=
:</span> <span style=3D"font-size:10pt;font-family:'Times New Roman', s=
erif;">waestport=0Avintage restorations</span></div>=0A<div><span style=
=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Phone:......=
..........................:</span>=0A<span style=3D"font-size:10pt;font=
-family:'Times New Roman', serif;">913-441-8335</span></div>=0A<div><spa=
n style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Email=
=0AAddress:....................:</span> <span style=3D"font-size:10pt;fo=
nt-family:'Times New Roman', serif;"><a>[email-masked]</a></span></d=
iv>=0A<div><span style=3D"font-size:12pt;font-family:'Bookman Old Style'=
, serif;color:#ff0000;">=0ACAR INFO:</span></div>=0A<div><span style=3D"=
font-size:10pt;font-family:'Bookman Old Style', serif;">Year=E2=80=A6=E2=
=80=A6=E2=80=A6:</span>=0A<span style=3D"font-size:10pt;font-family:'Tim=
es New Roman', serif;">all</span></div>=0A<div><span style=3D"font-size:=
10pt;font-family:'Bookman Old Style', serif;">Model=E2=80=A6=E2=80=A6:</=
span>=0A<span style=3D"font-size:10pt;font-family:'Times New Roman', ser=
if;">ahy</span></div>=0A<div><span style=3D"font-size:12pt;font-family:'=
Bookman Old Style', serif;">ANYTHING=0ASPECIAL ABOUT THE CAR/ENGINE?....=
:</span></div>=0A<div><span style=3D"font-size:12pt;font-family:'Times=
 New Roman', serif;">PHOTOS OF=0APROBLEM:</span></div>=0A<div><span styl=
e=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">&nbsp;</spa=
n>=0A<span style=3D"font-size:12pt;font-family:'Bookman Old Style', seri=
f;">&nbsp;</span></div>=0A<div><span style=3D"font-size:12pt;font-family=
:'Bookman Old Style', serif;color:#ff0000;">=0AMoss Technical Services A=
ction Taken:</span></div>=0A<div>&nbsp;</div>=0A<div>&nbsp;</div>=0A<div=
>&nbsp;</div>=0A<div>&nbsp;</div>=0A<div>&nbsp;</div>=0A<div>=0A<div sty=
le=3D"border:none;border-top:solid #e1e1e1 1pt;padding:3pt 0in 0in 0in;"=
>=0A<div><b>From:</b> Warthodson &lt;<a>[email-masked]</a>&gt;<br><b=
>Sent:</b> Thursday, July 13, 2023 4:19 PM<br><b>To:</b> Stu Bowman &lt;=
<a>[email-masked]</a>&gt;<br><b>Subject:</b> 853-310</div>=0A</d=
iv>=0A</div>=0A<div>&nbsp;</div>=0A<div>=0A<div>&nbsp;</div>=0A</div>=0A=
<div>&nbsp;</div>=0A</div>=0A</div>=0A</blockquote>=0A</div>=0A</div>=0A=
<br><span title=3D"fd_tkt_identifier" style=3D"font-size:0px;font-family=
:fdtktid;line-height:0px;color:rgb(255,255,255);">=0A132027:1089000</spa=
n></div>=0A</div>=0A</div>=0A</div>=0A</div>=0A</div>=0A</div>=0A</div>=
=0A</div>=0A</div>=0A</div>=0A__________________________________________=
_____<br>=0ASupport Team.Net <a href=3D"http://www.team.net/donate.html"=
></a><a href=3D"http://www.team.net/donate.html">http://www.team.net/don=
ate.html</a><br>=0ASuggested annual donation&nbsp; $12.75<br><br>=0AArch=
ive: <a href=3D"http://www.team.net/pipermail/healeys"></a><a href=3D"ht=
tp://www.team.net/pipermail/healeys">http://www.team.net/pipermail/heale=
ys</a> <a href=3D"http://autox.team.net/archive/healeys"></a><a href=3D"=
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lockquote>=0A</div>=0A</[email-masked]></div></body></html>

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