[Shotimes] ShoShop's equal lenght Y-pipe

Donald Mallinson dmall@mwonline.net
Tue, 11 May 2004 16:04:01 -0500


Jason,

The short answer is the SHO SHop has had some "customer 
relation" problems for some years.  More than some other SHO 
specific shops, but all of them have unhappy customers at 
some point.

Now just a bit more explanation:

The majority of SHO Shop customers are happy though, and 
most of the products/services they put out are just fine.

Some people have an unhealthy hate associated with the SHO 
Shop though, and take every chance to show it.  Alerting 
people to a possible problem is one thing, slandering is 
another.

I have been around the SHO Group since virtually day one.  I 
know and respect Vadim (owner of the SHO Shop)for the nice 
guy he is.  When everyone was clamoring for 
something...ANYTHING to mod their SHO, Vadim was there with 
some good stuff, and for a while he was the only game in the 
country.  Then others opened shops and they were also good 
for the most part, the vast majority of SHO vendors do a 
great job.  For owners of an orphan car, with fairly low 
production, we are lucky to have the places we do, to get 
work done or buy parts.

As the number of SHO's on the road naturally falls, these 
shops have to turn their attentions to another source of 
customers.  Some people have taken the stand that the SHO 
Shop is somehow disloyal if they start servicing other types 
of cars, but ALL the shops work on other stuff.  If they 
didn't they would be bad business people!  You have to go 
after an expanding market rather than a declining one.

Maybe not super short, but a shorter answer than many 
probably expected, at least from me!  :)

Don Mallinson




Jason Hartberger wrote:

> Ok... quick question from the newbie: why is there so much hatin' bein'
> heaped on the Sho Shop? I'm just curious... and please, for the love of God,
> reasons! not page-long rants! I *know* how some of you *cough george cough*
> like to go off on these huge rants when somebody touches something you're
> sensitive about....
> 
> Jason