[Shotimes] Re: AutoZone

Thu, 5 May 2005 14:31:36 -0700 (PDT)

I make sure that at least one person in every local
store knows me. After that, I tend to really only deal
with that one person. And no, I'm not a controlling
jerk, I'm super friendly as I normally am. As it
happens to be, my "hookup" at the local AZ has a 94
ATX SHO for a daily driver and a built Mustang for the
weekend/summer/drag strip. He's also an education
major at the university that I'm attending for
guidance counseling so believe-me-you; he trusts me
and I trust him. A lot of times its about the people,
not the company.

However, I have noticed a trend with Pep Boys. They
seem to hire anybody and don't give a rat's ass about
customer service. I always swear that the last one I
step into will truly be my last but I find myself back
every few months. For the most part, many of them are
rude, don't acknolwedge waiting customers, don't walk
you to an item's location in the aisle, tell you that
they don't know the answer to your question and walk
away, etc. It's a very frustrating experience...

Ian

--- Ronnie Smith <rsmith@goodegg.com> wrote:
> So you had some bad counter people.  This is normal
> for almost any business.
> Don't let the counter people give the company a bad
> name. Our autozone is
> packed with customers all day long. You just have to
> be careful which
> counter person you talk with.  A not so smart
> salesman doesn't mean the
> company sucks.  We have some not so bright people
> working at my workplace,
> doesn't matter though, we are still number 2 egg
> producers in the country.
> Avoid the dummies and you would be fine.
> 
> Have a good day!
> 
> Ronnie D Smith Jr
> 
> -----Original Message-----
> From: shotimes-admin@autox.team.net
> [mailto:shotimes-admin@autox.team.net]
> On Behalf Of Dave
> Sent: Thursday, May 05, 2005 1:18 PM
> Cc: shotimes@autox.team.net
> Subject: Re: [Shotimes] Re: AutoZone
> 
> Going through my spam filter someone asked me what
> was wrong with 
> Autozone............My answer what's NOT wrong with
> autozone. I had a 
> "friendly" parts counter person argue with me that
> My 90 SHO had rear 
> drum brakes and was not wasting his time looking up
> rotors and pads for 
> a car that never had rear disk
> brakes.............But he did pull me a 
> set of drums and shoes which I glady bought. Pulled
> out 4 way and jack 
> removed the rear tires and went and got Mr parts
> genius and said how the 
> F&*( do I get these to go on there? For which he was
> dumbfounded. Next 
> Autozone was when the clutch went bad, Mr parts man
> at another store 
> agrued with me that the Taurus never came in stick
> not even the SHO and 
> the SHO was only an apperance package and nothing
> else. He was not 
> looking up a clutch for the simple fact it did not
> have one.  And of 
> course my Favorite Autozone experience of all. I
> stopped in there for 
> throttle body gasket the counter guy said he would
> have to see the car I 
> opened the Hood he dropped his jaw and said these
> exact words to me. You 
> Might want to try NAPA there is no way I'll be able
> to get anything to 
> fit your custom built intake.
> Dave
> 
> MonsieurBoo@aol.com wrote:
> 
> >RonP:  "I have a NAPA nearby (Dave Pillsbury's
> favorite shop here  in 
> >Oxford), plus there is an Autolite parts store
> nearby.....a typical,
> old-school 
> >grimey shop that has oddball stuff I need, like the
> drain plug for my  '99
> AX4N 
> >tranny pan, oil pan drain plugs (std & magnetic),
> and bins of  metric 
> >bolts/nuts/washers."
> > 
> >I love those greasy old places.  After moving to DC
> from Hawaii where  
> >everyone works on their cars out in front of the
> house, I have a theory
> that the  
> >higher the average annual income of the community,
> the crappier the auto
> parts  
> >places will be.  The ones in this county all have
> 20 kinds of carnauba wax
> 
> >and a window full of spinner rims.  Asking about,
> oh let's say, Grade  8
> bolts 
> >is only good for a blank stare from the
> counterdude.  They are  clueless if
> it 
> >doesn't have a part number in the computer.  I
> gotta go  over to the
> low-rent 
> >county next door to find anything close to a real
> parts  shop staffed by 
> >people who actually know something about 'em,
> thankya  kindly.  It's like a
> breath 
> >of fresh air to go in there.
> > 
> >Mark LaBarre
> >94 atx 130k
> >_______________________________________________
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> >Shotimes@autox.team.net
> >http://www.team.net/mailman/listinfo/shotimes
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