[Spridgets] Life is tough

[Jeff Foster]

Thank you Larry.  I couldn't agree more.

Too bad more employees, from corporate management right down to the
line workers, don't have such an internal voice of reason.


On Fri, Oct 2, 2009 at 6:36 AM, Larry Daniels <ladaniels at sbcglobal.net>
wrote:
> So what's the big deal?
>
> People bought an option on their car that wasn't performing up to snuff.
> They told Mazda about it who then took actions to correct it.  I think they
> call that product improvement.  Or maybe response to the customer.
>
> In my business, if my client has a problem, I take steps to take care of
it.
> I thought that is what we are supposed to do.
>
> Maybe if the American car companies tried following this example their
> business wouldn't be in the toilet.
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