[Tigers] ebay problem

TIGEROOTES at aol.com TIGEROOTES at aol.com
Tue Sep 8 09:56:30 MDT 2009


marcsmall at comcast.net writes:

> You have never had an $8,000 lens tossed into wet
> shrubbery by a UPS delivery dude.  That happened
> to me.  I can tell you other horror stories.   UPS is crap and FedEx is 
> crap.
> 
> Marc
> 
I have to side with Marc,
       It often takes me a hour or more to properly package a rebuilt Tiger 
steering column for shipment.  Sometimes I have to replace the carton it 
arrived in, I wrap it in waxed-paper, then in newspaper, then protect the 
splined ends with rubber hose or tennis balls, then I take the package to USPS 
and stand in line ... all at no additional charge to my customers.  

       By the way, somewhere up in the sky is a Tiger steering column 
rolling around the belly of a UPS cargo plane.  They delivered an empty carton 
here a few years ago and never recovered the column.  It was packaged by 
MailBoxes Etc. and UPS would not cover the loss, passing the buck to the packager 
and the packager blamed UPS ... except ... it turned out UPS owns MailBox!  
My customer had to suggest legal action before UPS paid for a replacement 
steering column.

Jim Leach    Pacific Tiger Club     Seattle


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