Anybody care to guess who got the untrue wheels??!!
Yup! Me.... Murphy's daughter..
We bought 4 new 72-spoke chrome/stainless wheels. I had them mounted at the
tire store that I had pre-prepared for the wheels' arrival. I wanted a
guarantee that they would mount the new tires the proper way! I then took
the car to Southwest Brake and Alignment for on-the-car balancing of the
wheels.
Here's the goofy part... What are the odds that out of four wheels two are
not true? Then what are the odds that the two untrue wheels end up on the
same axle... the front? Pretty strange.... The tech at SWBA got out a dial
gauge and we checked and rechecked and verified and reverified. Swapped
wheels from back to front. Sure enough... the two wheels on the front were
way out. The hubs were fine. Those wheels looked like eggs when they were
rolling slow.... they were that far out of true.
Via George I dealt with British Wire Wheel. They were as perplexed as we
were. They checked out two new wheels there in California and had them
shipped within the week. The tire place was waiting for them and called
when they came in. We swapped wheels the same day, and the untrue wheels
were picked up by UPS for BWW. I never did hear what they thought happened.
The first four wheels came out of the BWW Dallas warehouse, as if that
would make any difference.
Upshot of the experience: very pleasant. The tire place didn't even charge
for rehandling the wheels. No charge for shipping back. Nada. The new ones
were and are fine!
A most pleasant experience all the way around. SWBA didn't even charge for
the time they spent diagnosing the problem... about 1-1/2 hours total.
Carol
At 02:16 PM 6/10/98 EDT, RJohn50603@aol.com wrote:
>In a message dated 98-06-10 13:26:29 EDT, mikesl@tartan.sapc.edu writes:
>
><< I know what you're thinking - Moss says their wheels might not be true
> when you get them. After speaking with George about past wheel orders, it
> seems that the folks at Moss true the wheels when they're shipped. Only one
> set in his memory has been untrue. They were sent back to Moss, and the
> problem was solved.
> >>
>
>I bought my new chrome wires (all 5) from Moss for my everyday driver MGB.
>They were true from the day I put them on, about five years ago. At least as
>one can tell from driving and when they were on the dynamic balancer. No
>complaints other than the rubber sleeve that protects the inner tubes from
the
>spoke nipples got brittle and split within about 18 months. Nothing a roll of
>duct tape wouldn't fix, although I enjoyed some flats untiI pulled them all
>and taped them.
>
>R. Johnson - Dallas
>
>
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