Mark J Bradakis wrote:
>
> I'm still amazed that a corporate entity like Sears acted so quickly
> to make
> things right.
I worked for Sears in the mid-`60s, and about all they were concerned
about then was getting people to use credit for purchases, because it
padded the bottom line nicely.
Christmas `66 was a horror show on steroids. They'd just come out with
a combination 8mm/Super 8 projector that, at least in our store, had
about a 70% failure rate. People were coming back for replacements in
droves, and there were none left in stock. Many a time I was _ordered_,
_under protest_, to take the box upstairs, strip off the old tape and
retape it and bring the box with the busted projector back down to give
the customer as a "replacement."
Pretty much put me off of retail forever, that did.
>
>
> I won't discuss the current level of quality in Craftsman tools.
>
>
Wouldn't know... haven't bought any since the local store refused to
replace one that had lifetime warranty.
Cheers.
--
Michael Porter
Roswell, NM
Never let anyone drive you crazy when you know it's within walking distance....
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