RB,
If you think that is bad, get this...
My father would purchase a coupon book for two round trips a year anywhere
in the US from Northwest Airlines. These were senior citizen packages where
you paid in advance but didn't actually book any tickets. The year he
passed away, there was one set of coupons left unused. As I was handling
his estate affairs, I called Northwest requesting a refund. Well, I'm sure
you hear the punchline coming. Not a chance, they said. I even wrote to the
president of NW and filed complaints with everyone you can imagine. Best I
got was a $100-off coupon to fly with them in the future. Fat chance I
would ever fly in their airline!
So, Northwest will even steal from the dead. That about the lowest I've
ever heard.
Gerard
At 6:35 PM -0500 4/2/03, RBHouston@aol.com wrote:
>Anyone out there have to fly Continental Airlines? Bankruptcy couldn't
>happen to a nicer bunch of folks.
>
>I booked tickets for the boss and I last month to Detroit. The morning we
>were supposed to leave, the boss calls me a tells me he can't go, pressing
>business, yada ,yada, yada.
>
>Today we got our American Express bill and it reminded me of his unused
>ticket. I called first Travelocity, where I bought the ticket, and then
>Continental and got the same story.
>
>"since October of 2002, if you do not call in by midnight of the night before
>you are to use a ticket and reschedule the flight (at a $100 charge) the
>ticket becomes valuless if not used"
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