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Re: Fw: Neiman-Marcus Cookie Recipe

To: alexwainwright@hotmail.com, matt_brazier@hotmail.com, TomSpeedwell@aol.com, AnnFoster@carpmanor.fsnet.co.uk, rose.osborne@which.net, jonpenbur@amserve.com, dj2robinson@meto.gov.uk, R.Speechley@btopenworld.com, spridgets@autox.team.net, bugeyebarn@bigpond.com
Subject: Re: Fw: Neiman-Marcus Cookie Recipe
Date: Sat, 16 Aug 2003 16:47:31 EDT
In a message dated 15/08/03 01:15:58 Pacific Daylight Time, Bollenbmbrb 
writes:


> Subject: Neiman-Marcus Cookie Recipe
> 
> 
> 
>  
>  
> Perhaps this is a little vindictive but every once in a while I have to 
> smile when a big company is taught a lesson by a thinking citizen.
> A little background: Neiman-Marcus, if you don't know already, is a very 
> expensive store; i.e., they sell your typical $8.00 T-shirt for $50.00.
> 
> Let's let them have it! 
> 
> THIS IS A TRUE STORY 
> 
> My daughter and I had just finished a salad at a Neiman-Marcus cafe in 
> Dallas, and we decided to have a small dessert. Because both of us are such 
>cookie 
> lovers, we decided to try the "Neiman-Marcus" cookie.
> 
> It was so excellent that I asked if they would give me the recipe, and the 
> waitress said with a small frown, "I'm afraid not, but you can buy the 
> recipe."
> 
> Well, I asked how much, and she responded, "Only two fifty - it's a great 
> deal!" I agreed to that, and told her to just add it to my tab.
> 
> Thirty days later, I received my VISA statement, and the Neiman-Marcus 
> charge was $285.00! I looked again, and I remembered I had only spent $9.95 
>for 
> two salads and about $20.00 for a scarf.
> 
> As I glanced at the bottom of the statement, it said, "Cookie 
> Recipe-$250.00". That was outrageous! 
> 
> I called Neiman's Accounting Department and told them the waitress said it 
> was " two fifty ", which clearly does not mean "two hundred and fifty 
>dollars" 
> by any reasonable interpretation of the phrase.
> 
> Neiman-Marcus refused to budge. They would not refund my money because, 
> according to them, "What the waitress told you is not our problem. You have 
> already seen the recipe. We absolutely will not refund your money at this 
>point."
> 
> I explained to the Accounting Department lady the criminal statues which 
> govern fraud in the state of Texas . I threatened to report them to the 
>Better 
> Business Bureau and the Texas Attorney General's office for engaging in fraud.
> 
> I was basically told, "do what you want". Don't bother thinking of how you 
> can get even, and don't bother trying to get any of your money back."
> 
> I just said, "Okay, you folks got my $250, and now I'm going to have $250 
> worth of fun." I told her that I was going to see to it that every cookie 
>lover 
> in the United States with an e-mail account has a $250 cookie recipe from 
> Neiman-Marcus...for free.
> 
> She replied, "I wish you wouldn't do this." I said, "Well, perhaps you 
> should have thought of that before you ripped me off!" and slammed down the 
>phone.
> 
> So here it is! Please, please, please pass it on to everyone you can 
> possibly think of. I paid $250 for this, and I don't want Neiman-Marcus to 
>EVER make 
> another penny off of this recipe!
> 
> 
> NEIMAN-MARCUS COOKIES (Recipe may be halved) 
> 
> 2 cups butter 
> 24 oz. chocolate chips 
> 4 cups flour 
> 2 cups brown sugar 
> 2 tsp. soda 
> 1 tsp. salt 
> 2 cups sugar 
> 1 8 oz. Hershey Bar (grated) 
> 5 cups blended oatmeal 
> 4 eggs 
> 2 tsp. baking powder 
> 2 tsp. vanilla 
> 3 cups chopped nuts (your choice) 
> 
> Measure oatmeal, and blend in a blender to a fine powder. Cream the butter 
> and both sugars. Add eggs and vanilla, mix together with flour, oatmeal, 
>salt, 
> baking powder, and soda. Add chocolate chips, Hershey Bar, and nuts. Roll 
> into balls, and place two inches apart on a cookie sheet.
> 
> Bake for 10 minutes at 375 degrees. 
> 
> Makes 112 cookies. 
> 
> PLEASE READ THE RECIPE AND SEND IT TO EVERY PERSON YOU KNOW WHO HAS AN 
> E-MAIL ADDRESS! 
> 
> THIS IS REALLY TERRIFIC! Have fun!!! This is not a joke-it's a true story. 
> 
> Ride free, citizens! 

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