"Ding Dong" This rings a bell! I heard of a guy who owns a business which
sells British Car parts, that this happened to. The customer sent back two
MC's and claimed both were defective. The business owner went out of his way
to make things good, but the customer was irrational and claimed he knew how
to bleed brakes also. He royally read the business owner the riot act. Turns
out the line had a pin hole in it. The customer never did apologize.
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