But, as a consumer, I can also investigate companies that do not have usury
shipping charges. That's all my post was. And that's why I offered it up
suggesting comments from both POV.
Yes, HMS and others have overhead to cover, and a profit margin. But as
other posts have indicated, shipping can be had for $3 - $4.
In my business I do services that some could charge for. But I choose not
to, because in the long run I am concerned with a long term relationship,
instead of a short term profit. I switched agencies last year. Of the
agencies I could have joined several of them charge a documentation fee just
like the car dealerships. I personally find that practice a bit unsavory,and
yes, usury. I opted to join a company that does not charge the $195. for
each side of a transaction. Clear conscience and all.
Matt Murray
----- Original Message -----
From: "Chet Dawes"
Sent: Friday, August 18, 2006 8:37 AM
Subject: Re: [UUC] Schroth Seller
> Matt,
> While I understand trying to save a buck, I also support Brett's
> underlying
> point (perhaps you/he could have been a little more friendly but I'll
> we'll
> excuse that!).
>
> HMS has to stock them, advertise them, package them, run the phone and/or
> web page that allows you to waste their time asking shipment questions
> only
> to go elsewhere to try and save maybe $3 in shipping costs? Seems a
> little
> 'tight' to me when HMS (or anyone else) actually stocks the somewhat
> specialty item you're after. And if you're going to nickel and dime the
> vendors you deal with instead of a little mutual loyalty, you're correct
> when you say "...not the kind of customer a BMW vendor would want to work
> with".
>
> Customer service costs money. If you want inexpensive specialty parts
> without customer service....see if Ground Control has the items you're
> looking for.
>
> We've all wasted way more than $3 on this subject already.
>
> Sorry for my rant!
>
> Cheers,
> Chet Dawes
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