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Re: [Healeys] Best Parts Sources (Part 1)

To: <healeys@autox.team.net>
Subject: Re: [Healeys] Best Parts Sources (Part 1)
From: "BJ8Healeys" <sbyers@ec.rr.com>
Date: Thu, 4 Oct 2007 16:52:39 -0700
Hello, Dr. K, and welcome to the world of Healeys!  Congratulations on your
good taste in selecting a BJ8.  I'll be contacting you shortly about the BJ8
registry.
You have already heard from several listers about the best place to buy
parts.  Everyone has his own opinion about cost vs. quality, and who has the
best parts.  This topic comes up periodically on the list.

I would like to address another aspect of the subject that can be as
important as the quality of the parts:  customer service.
How does your parts source treat you after the sale when there is a problem?

Some of you might remember back in the spring when I posted a problem with a
chirp in the right front wheel of my BJ8.  I had replaced both front splined
hub adapters about a year previously, both purchased from Healey Haven in
Catonsville, Maryland, and the chirp had appeared shortly after that.  The
left side was fine.  I discovered by rotating the tire by hand that the
chirp was caused by the rotor binding on the brakes at one point in its
rotation, lifting up the outboard pad and letting it drop as it rotated on
past.  Naturally, I attributed this to a warped rotor.  I removed the rotor
and had it turned in a local shop, but the problem was still there after
reassembly.  After pondering this for a while, I decided to take the car to
the same shop.  They noted the wobble and turned the rotor again.  After
reassembly, there was no effect at all on the wobble.  At this point, I had
them reinstall the old hub USING THE SAME ROTOR AND BEARINGS, and the chirp
immediately disappeared.

[More to follow, due to 3K limit]
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