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RE: Help

To: "'tim@britishautoworks.com'" <tim@britishautoworks.com>
Subject: RE: Help
From: "Childs, David" <dchilds@epri.com>
Date: Thu, 15 Apr 1999 09:31:21 -0400
I must agree!!  Make it easy to order.  I tend to pick up a catalog that has
the most information in it.  I tend not to order from catalogs that don't
tell me what the item costs.  I do not like remembering some reference
number and looking up the price in some table some where.  


Good luck,
Dave C

        -----Original Message-----
        From:   Mike.Hopkins@mis.magna-europa.com
[SMTP:Mike.Hopkins@mis.magna-europa.com]
        Sent:   Thursday, April 15, 1999 5:12 AM
        To:     spitfires@autox.team.net
        Cc:     tim@britishautoworks.com
        Subject:        Help




        Saw your email on the auto.team.net and visited your web site and
even
        though i'm in the UK and may never use your service if you want to
get the
        company name out here are a few suggestions.

        (1)  Put a parts catalogue on line such as that at
www.rimmerbros.co.uk,
        this is helpful for pictorial reference and if I want to     order
parts
        when I'm at work I dont have to have the part catalogue on my desk

        (2)  Put technical info on line such as Frequent Brit car problems,
        questions and answers, especially anything to do with   paint codes
and
        where bump noises could come from, examples of this can be found at
        www.vtr.org/maintain/index.html.

        Next tell your boss that you are going to spend the whole day on the
net.
        Once he comes off the ceiling tell him that you are going to put
links to
        your web site in every Brit car website and that the money made from
new
        customers will outweigh that days labour charge. (dont forget the
triumph
        web ring)

        Lets face it the site is a bit yawn yawn, if you get people looking
at your
        site for the tech info they will go back when they want to buy
something.
        Sites that interest me get put in my bookmark file and I often go
back,
        sites that bore me I never go back to.

        Here is an example, when I buy a spare part the two companies I buy
from
        are Moss (www.mossint.co.uk) and Rimmer. I usually always ending up
buying
        from Rimmers as their site helps me buy my product even though the
parts
        maybe more expensive.

        With this approach you may do more in spare parts but once your name
gets
        out, mouth to mouth will take over and persons around your area will
start
        to use the service side.

        Hope this helps
        

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