Rush charges are common to some industries such as photographic and graphic
arts. These are businesses / professions that are deadline driven and those
are ALWAYS pushed. For parts or automotive repair, though...I don't think
so...unless of course you are in demand and a true artiste.
Terrence N. Banbury
1967 Triumph Spitfire Mk III
1988 honda Accord LX
1998 Ford Expedition EB
2000 Ford Mustang GT
1973 Honda CB350G
----- Original Message -----
From: Bill Miller <millerb@netusa1.net>
To: Fred Thomas <vafred@erols.com>; Gary Tash <tashg@bmi.net>
Cc: Triumphs <triumphs@autox.team.net>; Spitfires <spitfires@autox.team.net>
Sent: Tuesday, May 30, 2000 6:28 PM
Subject: RE: business ethics
>
> Fred, et al.:
>
> As a "buyer" for my company, I can say the 1 & 3 are very common in the
> business to business world. I don't see anything unethical about them.
>
> #1 is called "Expediting" or "rush" and sometimes come in various tiers.
> 25-30 days normal, $25.00 for 5-10 days, 10% for 3 days. See them ALL the
> time. Not so much a charge for "doing the work" faster, but to push the
> paperwork around faster. If you got time to wait, take the standard
> shipping terms and save a few bucks, if you are in a big hurry, pay a fee
to
> expedite the order.
>
> #3 are fees to handle paperwork, pay the person to put it back on the
shelf,
> and handle "fraud" when some switches parts in the box or sends back a
> broken part and says it just was returned.
>
> I imagine #2 is to discourage fraud as well, but don't know for sure. He
> may be tired of getting taken advantage of. Even big consumer chains like
> Wal-Mart does this (or mails you a check) if you don't have a receipt for
> large ticket items you are trying to return.
>
> DON'T assume a business is unethical because they have these terms, they
are
> also probably living by those same term from their suppliers!!
>
> Bill Miller
>
> -----Original Message-----
> From: owner-spitfires@autox.team.net
> [mailto:owner-spitfires@autox.team.net]On Behalf Of Gary Tash
> Sent: Tuesday, May 30, 2000 7:38 PM
> To: spitfires@autox.team.net
> Subject: Re: business ethics
>
>
>
> Yeh, #1 seems questionable to me.
> #2 and #3 are fairly common, although with automotive parts I've never
run
> into it.
>
>
> Stephen Hall wrote:
>
> > I hear you. I've never been very fond of numbers 2 and 3, though I've
come
> to accept them as common practice these days...
> >
> > ---------- Original Message ----------------------------------
> > From: "Fred Thomas" <vafred@erols.com>
> > Reply-To: "Fred Thomas" <vafred@erols.com>
> > Date: Tue, 30 May 2000 15:31:28 -0400
> >
> > >
> > >Listers, these are a couple of business practices I recently
encountered
> and
> > >am not sure I like dealing with these people again, so your thoughts or
> > >comments.
> > >
> > ># 1- I can repair it for you in 5 to 6 weeks or you pay a 25.00 fee and
> I'll
> > >get it back to you in 3 days. What about the other people that are
> waiting
> > >5/6 weeks, is this fair to them, why not just charge 25.00 more in the
> first
> > >place
> > >
> > ># 2- I do not issue a refund on return parts, only credit toward your
> next
> > >purchases.
> > >
> > ># 3- I charge a 25% restocking fee on all returned parts !!!
> > >
> > >
>
>
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