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Re: Roadster Factory gouging

To: MR DANIEL R CAREY <QAZX57A@prodigy.com>
Subject: Re: Roadster Factory gouging
From: George Richardson <gprtech@frontiernet.net>
Date: Wed, 31 Mar 1999 20:25:26 -0500
Cc: triumphs@autox.team.net
Organization: Merlin Group Inc.
References: <199903312204.RAA14732@mime2.prodigy.com>
Shipping charge also include time required for someone to address and
pack the item, as well as the packing materials. In my opinion, $5.00 is
the minimum a business can charge for this.

My business has done quite a bit of packaging in the past, and it's easy
to end up losing money if you don't charge appropriately.

MR DANIEL R CAREY wrote:

> called in an order to TRF..needed a few of those black snaps on the
> door of my spit......
> 50 cents each!!!  wow......so i ordered a few......understanding that
> the have to feed their families too......
> so i get get the "package" in the mail...a little manila bubble
> mailer with my snaps...........
>
> cost 65 cents to mail....so what do you think the "shipping charge"
> was?  5.00 !!  hO HO HO..
> YOU WOULD THINK THAT they could at least charge something close to
> the actual cost.....
>
> oh well...my business will go to spitbits, Moss, NW Briish parts...or
> others....if thats the"TRF policies" they have...so much for customer
> oriented!!....
>
> oh yes the snaps do look like they will fit....

--
George Richardson
The Wyvern - '57 TR3, TS15559L - http://www.merlingroupinc.com/tr3.htm
The Hippogrif - '71 Stag MKI, LE8176E - soon to get a site of it's own



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