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Re: [TR] Smiths Classic Mechanical Water Temperature Gauge from MerlinMo

To: "Loumetelko@aol.com" <Loumetelko@aol.com>
Subject: Re: [TR] Smiths Classic Mechanical Water Temperature Gauge from MerlinMoto...
From: Joe Burlein <floridatr6@cfl.rr.com>
Date: Tue, 24 Feb 2015 20:38:38 -0500
Cc: "triumphs@autox.team.net" <triumphs@autox.team.net>
Delivered-to: mharc@autox.team.net
Delivered-to: triumphs@autox.team.net
References: <d34a9.46af7578.421e79a9@aol.com>
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I too have used Mo Ma in the past and had a fantastic experience. This was t=
wo decades ago though. So, I can't speak to their level of service in the pr=
esent. Companies change however; and not always for the better.  Even back t=
hen they would tell you they had a back log due to Pebble Beach customers fl=
ooding them with repairs. I didn't get the impression the service quality ch=
anged, just your time lag.=20


One thing I do like about this board is the ability to hear about how a vend=
or provides service; Good AND bad. If we stifle that then why bother at all?=
  You had a great experience and someone didn't. Both are valid.=20

> On Feb 24, 2015, at 20:04, Loumetelko@aol.com wrote:
>=20
> I refuse to read the juvenile comments below about MO-MA without a rebutta=
l.  About twelve years ago I sent all six of the original gauges (notice cor=
rect spelling) from my 54 TR2.  With the gauges I also sent the tachometer a=
nd speedometer cables and fuel tank float.  About 45 days later all were ret=
urned in absolutely beautiful condition - I was awed by their appearance.  N=
ow almost 35,000 miles later all remain perfect in both appearance and opera=
tion.  To say that the now deceased Margaret or Joey would say to you they p=
refer Pebble Beach customers or treated you like a tier five customer is a c=
rock.  I have and always will recommend MO-MA as the best of the best.
> =20
> In closing, I will renew my pleading with Mark, our esteemed leader, to en=
force a rule stating that any bashing of vendors while naming names will res=
ult in a minimum six months suspension!
> =20
> Lou Metelko
> Auburn, Indiana
> 54 TR2LD  =20
> =20
>=20
> I've been buggered by this dilemma some years back.  I did send my origina=
l guages to Mo-Ma for rebuild, only to get them back with no cosmetics to th=
e faces or needle and with the gas guage going bad within the first driving s=
eason.  Cost?  $700.  To be fair, Mo Ma made it clear, their first priority w=
as to Pebble Beach type customers.  Fine.  But as a hobbyist, I don't partic=
ularly like being treated like a tier five customer who was made to wait 6 m=
onths for my product back.  Maybe the other guage specialists are better....=

>=20
>=20
> ** triumphs@autox.team.net **
>=20
> Donate: http://www.team.net/donate.html
> Archive: http://www.team.net/archive
> Forums: http://www.team.net/forums
> Unsubscribe/Manage: http://autox.team.net/mailman/options/triumphs/florida=
tr6@cfl.rr.com

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<html><head><meta http-equiv="content-type" content="text/html; 
charset=utf-8"></head><body dir="auto"><div>I too have used Mo Ma in the past 
and had a fantastic experience. This was two decades ago though. So, I can't 
speak to their level of service in the present. Companies change however; and 
not always for the better. &nbsp;Even back then they would tell you they had a 
back log due to Pebble Beach customers flooding them with repairs. I didn't get 
the impression the service quality changed, just your time 
lag.&nbsp;</div><div><br></div><div><br><span style="background-color: 
rgba(255, 255, 255, 0);">One thing I do like about this board is the ability to 
hear about how a vendor provides service; Good AND bad. If we stifle that then 
why bother at all? &nbsp;You had a great experience and someone didn't. Both 
are valid.&nbsp;</span></div><div><br>On Feb 24, 2015, at 20:04, <a 
href="mailto:Loumetelko@aol.com";>Loumetelko@aol.com</a> 
wrote:<br><br></div><blockquote type="cite"><div>

<meta content="text/html; charset=US-ASCII" http-equiv="Content-Type">
<meta name="GENERATOR" content="MSHTML 11.00.9600.17631">
<font id="role_document" color="#000000" size="4" face="Times New Roman">
<div><font size="4">I refuse to read the juvenile comments below about MO-MA 
without a rebuttal.&nbsp; About twelve years ago I sent all six of the original 
gauges (notice correct spelling) from my 54 TR2.&nbsp; With the gauges&nbsp;I 
also&nbsp;sent the tachometer and&nbsp;speedometer cables and&nbsp;fuel tank 
float.&nbsp; About 45 days later all were returned in absolutely beautiful 
condition - I was awed by their appearance.&nbsp; Now almost 35,000 miles later 
all remain perfect in both appearance and operation.&nbsp; To say that the now 
deceased Margaret or Joey would say to you they prefer Pebble Beach customers 
or 
treated you like a tier five customer is a crock.&nbsp; I have and always will 
recommend MO-MA as the best of the best.</font></div>
<div><font size="4"></font>&nbsp;</div>
<div><font size="4">In closing, I will renew my pleading with Mark, our 
esteemed 
leader, to enforce a rule stating&nbsp;that any bashing of vendors while naming 
names will result in a minimum six months suspension!</font></div>
<div><font size="4"></font>&nbsp;</div>
<div><font size="4">Lou Metelko</font></div>
<div><font size="4">Auburn, Indiana</font></div>
<div><font size="4">54 TR2LD&nbsp;&nbsp;&nbsp; </font></div>
<div>&nbsp;</div>
<div>
<div><font style="BACKGROUND-COLOR: transparent" color="#000000" size="2" 
face="Arial"><br>I've been buggered by this dilemma some years back.&nbsp; I 
did 
send my original guages to Mo-Ma for rebuild, only to get them back with no 
cosmetics to the faces or needle and with the gas guage going bad within the 
first driving season.&nbsp; Cost?&nbsp; $700.&nbsp; To be fair, Mo Ma made it 
clear, their first priority was to Pebble Beach type customers.&nbsp; 
Fine.&nbsp; But as a hobbyist, I don't particularly like being treated like a 
tier five customer who was made to wait 6 months for my product back.&nbsp; 
Maybe the other guage specialists are 
better....<br><br></font></div></div></font></div></blockquote><blockquote 
type="cite"><div><span></span><br><span>** <a 
href="mailto:triumphs@autox.team.net";>triumphs@autox.team.net</a> 
**</span><br><span></span><br><span>Donate: <a 
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