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Re: Good service from vendor (Diamond Racing Wheels, also

To: "K.C. Babb" <73110.574@compuserve.com>
Subject: Re: Good service from vendor (Diamond Racing Wheels, also
From: John Lieberman <johnlee@softdisk.com>
Date: Sat, 01 Sep 2001 13:15:08 -0500
That's good to hear, Karen!

Several years ago when I set out on a nationwide new wheel search for 
the MINI - price vs weight vs quality - I, too, settled on Diamond.  I 
was more than impressed with them and made no bones about sharing that 
info with the rest of this list.  After all, it was input from this 
list that led me to them in the first place!  8<{)

Since then, many others - like yourself - have decided to give them a 
try as well and have been equally impressed with their product and 
their service.  Heck, they've even become a regular advertiser in 
SportsCar!!  I'm pretty sure that Bill is the main guy there.  He was 
very easy to deal with and also very concerned about meeting my 
specific needs and requirements.

Like you, I have no monetary interest in recommending them.  But, like 
you, when I find a good deal on a good product, I believe in sharing 
it with the rest of the autox community.

John (Old Fartz & TLS #37) Lieberman


K.C. Babb wrote:

> Just a quick recommendation...
> 
> If a vendor screws up, how they handle it is a good indicator
> of how well they treat customers in general.  Due to a parts
> bin mixup, Diamond send me four wheels (arrived late last
> week) which didn't fit.  I discovered this on Monday afternoon,
> called them Tuesday morning, and by Friday there were four
> replacement wheels (perfect!) on my porch.  "Wrong" wheels
> sent back separately.  I don't doubt that they dropped everything
> and cranked out the replacements on Tuesday.  Pretty nice.
> 
> So if you're looking for cheap decent wheels (these are the
> new rain tire wheels for the Lotus, $69 apiece for steel
> 13x7's), give them a shot.  The guy I dealt with is Bill, and 
> he was extremely helpful.
> 
> www.diamondracingwheels.com
> 
> Karen Babb
> just a happy customer, if they paid me to say this stuff I
> sure as heck wouldn't be working for Boeing...
> 
> P.S. The primary wheels for slicks are Bogarts, they are
> spectacular in the weight-value/dollar category and don't
> look half bad either.  And having dealt with "Mr. Bogart"
> I can say their customer support is quite good as well.
> Paul Brown (Isotope) can help you with those...

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