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[Fwd: email problems]

To: autox@autox.team.net
Subject: [Fwd: email problems]
From: John Lieberman <johnlee@softdisk.com>
Date: Thu, 03 Jan 2002 18:15:40 -0600
Hey, gang!  Got the following email message from Howard today.  If
you've been trying to reach him, please heed what he has to say

John (Old Fartz & TLS #37) Lieberman


-------- Original Message --------
Subject: email problems
Date: Thu, 3 Jan 2002 17:03:25 -0700
From: Howard Duncan <HDuncan@scca.org>
To: "Charlie Davis (E-mail)" <smokerbros@aol.com>,"Colan Arnold
(E-mail)"<carnold@netins.net>,"GH Sharp (E-mail)" <Ghsharp@aol.com>,"Guy
Ankeny (E-mail)" <gmankeny@earthlink.net>,"Howard Duncan
(E-mail)"<hduncan@scca.org>,"Karen Babb (E-mail)"
<karen.babb@attbi.com>,"Marcus Merideth (E-mail)"
<esp89@peoplepc.com>,"Mark Sirota (E-mail)"<msirota@isc.upenn.edu>,"Paul
and Meredith Brown (E-mail)"<racers@rt66.com>,"Pete Hylton (E-mail)"
<petehylton@surf-ici.com>,"Stan Whitney (E-mail)"
<dp25sdw@yahoo.com>,Tasha Goodale<TGoodale@scca.org>
CC: "Bill Gendron (E-mail)" <smallfortune@juno.com>,"Bruce Domeck
(E-mail)" <bdomeckseb@aol.com>,"Dan Cole
(E-mail)"<Eurocross@aol.com>,"Dglong (E-mail)" <Dglong@aol.com>,"George
Bowland (E-mail)" <george.bowland@kennametal.com>,"Wayne Snyder
(E-mail)" <sre@ix.netcom.com>,"Charlie Clark
(E-mail)"<charlieclark@kc.rr.com>,"Grady Wood
(E-mail)"<sandilew@mail.cswnet.com>,"Jim McKamey (E-mail)"
<jtmck@netnitco.net>,"Ken Yeo (E-mail)" <kpcmptrs@jps.net>,"Steve
Bollinger (E-mail)"<kkbollinger@cs.com>,"CCoxx (E-mail)"
<CCoxx@aol.com>,"Charles Cave (E-mail)" <ccave@futureone.com>,"Charles
Shelton (E-mail)"<cshelto@uswest.com>,"Heath McMillan (E-mail)"
<heathcakes@aol.com>,"Jinx Jordan (E-mail)" <Jinxcrx@aol.com>,"John Ames
(E-mail)"<jcames@divide.net>,"K. C. Babb (E-mail)"
<73110.574@compuserve.com>,"Al Mitchell (E-mail)"
<mitcls@pcola.gulf.net>,"John Lieberman
(E-mail)"<johnlee@softdisk.com>,"Joshua Hadler (E-mail)"
<jhadler@rmsolo.org>,"Richard Topping (E-mail)"
<Rtopping@mich.com>,"Robert M. Pickrell Jr. (E-mail)"
<brnrubr@alltel.net>,"Brett Norgaard (E-mail)" <Bretnorg@aol.com>,"Jack
Burns (E-mail)"<jbracewheels@cinci.rr.com>,"Ron Conrad (E-mail)"
<rjconrad1@home.com>,"Steve Wynne (E-mail)" <swynne@bendnet.com>,"Vince
Bly (E-mail)"<vbly@pop200.gsfc.nasa.gov>,"Chris Lindberg (C.E.)
(E-mail)"<clindbe1@ford.com>,"Danielle Engstrom
(E-mail)"<EngstromSCCA@attbi.com>,"Heyward Wagner
(E-mail)"<HeywardSCCA@aol.com>,Howard Duncan <HDuncan@scca.org>,"Paula
(E-mail)" <dragonpjw@mindspring.com>,"Paula Whitney
(E-mail)"<pwhitney@shamroc.com>,"Sandi Brown (E-mail)"
<sandilew@cswnet.com>

HELP!

As some of you may be aware, we have been having some serious email
problems
for the past three weeks. Many emails are not making it to us and a
significant number of our outgoing emails are coming back
"undeliverable".
Since you know how much I like to type, you can imagine how frustrating
this
is for me. I currently have  couple of hundred emails backed up because
it
seems pointless to write a response, sometimes a lengthy one, and then
have
it kick back.

The problem seems to be twofold. The first is that somehow the settings
on
our network system have become altered and are creating some filtering
of
emails from some service providers. Additionally there are some very
serious
problems with our local phone line provider, Qwest. Together these
problems
are creating a situation that our network provider says are the worst
they
have ever seen in a system. The long and short is that this could take a
while to sort out.

All of you that get this message, which could be just a handful or
everyone,
could help us out by spreading the word about the problem via team.net,
evolution list, or any other means. Please suggest that folks contact us
via
the toll free phone number, 1-800-770-2055, or the Solo Dept fax number,
1-303-694-3654. If they have sent an email in the last couple of weeks
it
would probably be wise to fax it to us. At least in this way we can
continue
to provide some level of customer service while this problem gets sorted
out. I never thought I'd get to the point that I missed email. Oh well,
I
guess stranger things have happened.

Thanks.

H.

Howard Duncan
SCCA Rally/Solo Project Manager
303-779-6622, FAX 303-694-3654
1-800-770-2055

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