Thanks Dave. I am going to a local computer repair shop that has done
repair
work on my computer, which was built by someone. They have systems that
they
have put together for very reasonable prices.
Mike MacLean-60 Sprite
Dave Yealy wrote:
> You couldn't give me a Dell or a Gateway. I work (repair) on computers
as a
> paying hobby and these are two of the worst brands I have ever worked
on as
> far as parts and support. If you are going to buy a new computer your
best
> bet is to have someone build it for you. This way you are not getting
the
> cheapest components on the market and you get what you need without
all the
> other hoopla that they "give" you.
> I have a Dell sitting here on the bench that is still under warranty
and I
> am waiting for the forth hard drive since the first three they sent
were
> defective right out of the box. Try getting an RMA from these people
is like
> trying to get blood out of a turnip. It is too bad they don't put
their
> money into support and products instead of all the advertisements.
>
> Dave
> 60 Bugeye
>
> ----- Original Message -----
>
> > I have a Dell at home and I dread calling support. True they might
be
> better than most, but most of the time you just reach a "tech" that
reads
> screens to you from their website. Occasionally you get a
knowledgeable
> person, but make sure you call during US business
> > hours, otherwise you reach someone from elsewhere in the world and
> oftentimes with zero knowledge or experience.
> >
> > I experienced the same problem with my Dell for more than 6 months.
Every
> "tech" told me the same thing, along with some things that were just
plain
> incorrect. I finally paid one of the hardware techs that maintains our
> network at the office to diagnose it. Bad hard
> > drive.
> >
> > I would buy another Dell. Celeste has a Gateway (delivered dead in
the
> box). I would even by a Gateway. Simply put, just like everything
else,
> there aren't any guarantees of real service and just like every other
> business or service, finding someone with any product
> > knowledge, technical knowledge, just plain experience, even an
interest in
> helping the customer, or "e" All Of The Above is rare in today's
world.
> >
> > Computers are a monster we have been conditioned to feed. We pay
inflated
> prices for software, exorbitant rates for service, and we
non-chalantly
> discard hardware at the drop of the hat.
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