spridgets
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Re: Tandem master again

To: <spridgets@autox.team.net>
Subject: Re: Tandem master again
Date: Mon, 21 Nov 2005 13:48:14 -0500 reply-type=response
References: <046701c5eeb9$511b47f0$6501a8c0@shoegi038aq6re> <000a01c5eebd$0cab26e0$6664640a@vgl.cvg.ucdavis.edu> <001001c5eec0$e83a17e0$6501a8c0@shoegi038aq6re>
The master cylinder saga continues. As I was cleaning up from the master 
removal job my phone rings and it's Apple Hydraulics.  I got a very pleasant 
guy on the line telling me he is going to built one special for me. It will 
be sleeved this time and he says it will not leak.  Now you would think none 
of the ones they send out should leak, but I guess everything has some 
failure rate (next one is my third). I'm just glad this is my car and not 
one of my customers, because they always blame the installer not the part. 
We would have to give back all the money for the job plus a years worth of 
free oil changes and that still is never enough.  At least they gave me a 
follow up call and are going the extra mile to solve my problem. Time will 
tell how long this one will last.
Alan


>I just got off the phone with Apple. The guy there seemed totally flustered 
>that this thing is leaking again. They will not give me my money back, only 
>offered another crappy rebuild. He also told me they are not sleeved, just 
>board .025 and oversized pistons installed.  I had no choice but to have 
>him send another one. If it looks as bad as the last one I'm not going to 
>use it. Looks like I'm out $200. That sucks! I know most on the list 
>already know this, but I'll say it anyway. DON'T EVER use Apple Hydraulics. 
>I've learned the lesson the hard way.




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