Hi LisTeRs:
A couple of months ago I purchased a "Master Rebuild Kit" from Moss.
I just recently got around to do the task. I was rather disappointed
when I found there were no "Throttle Shafts" included. (They list them
in the catalog).
I thought it would be rather difficult to get Moss to issue me the
missing parts, since I bought them . I could not have been more wrong! I
sent them an e-mail. In less than one hour, I had a response from Craig
Cody, Moss's Call Center Manager.
In his e-mail he said he would "send them out right away". He did,
I'm happy.
In times when we here about so many companies with poor customer
service. I thought I pass this "Praise" along.
Good Job!
Bob Greene
Cape Cod British Car Club
http://clubs.hemmings.com/capecodbritish/
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