[Shotimes] RE: SHOTimes message about Ford quality

[Tommy]

I use to work in the parts/service department in a Toyota dealership and
Toyota makes some pretty good vehicles. There flagship car, the Camry, is
the best selling in the NYC area next to the Corolla. The only Toyota
vehicles that have a few problems is th Rav4 and the older 4-runners.
My next car that will replace the SHO is probably going to be an Avalon with
all the options.
-Tommy
'95 SHO ATX - 62k miles

----- Original Message -----
From: "Kurt Metros" <kurt@elkhart.net>
To: "'Gary Mulholland'" <scmerkur@charter.net>
Cc: <shotimes@autox.team.net>
Sent: Tuesday, February 11, 2003 12:34 PM
Subject: [Shotimes] RE: SHOTimes message about Ford quality


> Gary,
>
> I've actually had two LS's.  Here's the breakdown:
>
> 1. Lincoln bought back my first after the dealer couldn't fix the
> drivers heated seat.  That car was at the dealership no less than 15
> times in the first 9 months of ownership.
>
> 2. On this one, the radio wouldn't shut off.  The dealer told me they
> didn't have a fix for it and that Ford didn't know which radios in
> inventory were bad and which weren't.  They replaced it once, but I got
> another bad one.  Then they told me to wait a year to let all the bad
> ones be depleted from their parts inventory.  A year later, it's finally
> fixed.  Never mind how stupid I looked in front of clients explaining to
> them why my radio wouldn't turn off on my $40K car.  Of course when I
> got the car back from the dealer they scratched the trim panel above the
> radio putting it in.
>
> 3. The rear windows creak and moan...they fixed it, but they still
> wobble a little when they go up and I'm sure it's just a matter of time
> before the go bad again.
>
> 4. I've had no less than 6 new headlight assemblies installed....they
> aren't sealed right and fog up inside whenever it rains or you wash the
> car.  They have fixed it under warranty every time, but my 00 did the
> same thing.  So, here it is THREE years after the car went into
> production and they are still trying to figure out how to properly seal
> them.  Oh yea, after the car is out of warranty, it will cost you $233
> each time you need to replace one.
>
> 5. The fit and finish is poor in several places.
>
> 6. The drivers seat/steering wheel memory won't hold its settings.
> After it sits overnight I have to hit the set button again to get it to
> go where it's supposed to be.  They can't seem to figure out what's
> going on there.  It's hard to live with too because it positions itself
> such that I can't see the speedometer behind the steering wheel unless I
> set it.
>
> 7. It randomly 'chimes' for no reason at all when I'm driving down the
> road....the kind of noise it makes when the door is open, but only for a
> spit second.  I won't even bother to tell the dealership about this -
> they'll surely do nothing, they're so useless.
>
> 8. The front sway bar mounts clunk. It's a known fact on the LS Owners
> club, but the dealership won't listen to me, so I take it back again and
> again and they do things like tighten the wheel well trim and lube the
> suspension and tell me it's fixed.  Surely they don't test drive it.
>
> I'm sure there is more, I've just blocked my memory of it because it's
> so frustrating.  I'm tired of returning the thing to the dealership and
> fighting to get it fixed right.
>
> My wife bought a 2000 Toyota Celica.  The first year on the market and
> within a few months of its debut.  It's been back to the dealership
> once, for a problem they knew COULD be coming and resolved it.  It was
> minor too, like some bolt that wasn't properly torqued and if worked
> loose would cause rattling.  My sales partner has an Avalon.  50K miles
> and it's NEVER been back to the dealer.
>
> Ford's got their heads up their asses and they could really give a shit
> about whether or not I like the car or not or buy another one or not.
> Ever tried to contact Ford?  Go to their website.  I defy you to find
> any place to contact them there.  They really don't give a shit, I'm
> convinced.
>
> Kurt 'I drive a $40K POS' Metros
>
>
>
> > -----Original Message-----
> > From: Gary Mulholland [mailto:scmerkur@charter.net]
> > Sent: Tuesday, February 11, 2003 11:00 AM
> > To: kurt@elkhart.net
> > Subject: SHOTimes message about Ford quality
> >
> > Kurt
> > you wrote: "I don't have a GenIII, but I do have a Lincoln LS and I'll
> > NEVER
> > buy
> > another Ford again either."
> > What has been so bad about the LS?
> >  I was thinking of buying a used one when the SHO wears out.
> > Gary
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