[Spits] Customer Contact From Victoria British Website

[Doug Braun]

Given that various vendors have been selling the same incorrect part for at
least a decade,  I would not hold out too much hope.
The usual reply in these situations is "nobody ever complained before".

BTW, this sort of thing happens much more frequently for Ford Model A
parts....

Doug

On Mon, Jan 13, 2014 at 1:08 PM, Joe Guinan <spitfirejoe at email.com> wrote:

> Good job on at least trying to let them know of a problem wit their
> product. I await - with bated breath - any actual reply from VB/LMC. I
> really don't think they care. I used to buy some stuff from them, because I
> travelled through the Kansas City area somewhat regularly and could save
> shipping costs. Now I only use BPNW, SpitBits, and TSI. When anyone I've
> communicated with actually had problems with any of their parts, they
> WANTED to hear about it, and wanted to make sure they corrected the
> problem. You may pay a tiny bit more for their parts, but that expense is
> paid for by not having to deal with problems like you experienced. Still,
> little things get by everyone once in a while. A parts producer could
> change specs without letting anyone know, etc.