Christopher Albers wrote:
>
> I would also like to throw in my two cents worth about Sunbeam
> Speacialties and Victoria British. Over the years I've spent about
> $4000 on my restoration and all of it has gone to Rick and Sunbeam
> Specialties. Rick is a very nice guy and will bend over backwards to
> help out a 'Beamer in need. He offers excellent customer service and
> has even sent me parts at no cost when I didn't even ask him! He also
> repaired carpeting damaged by mice while in storage in my garage at no
> charge. As a result I buy all of my parts from Rick when I can.
> In stark contrast to Rick's customer oriented business is Victoria
> British. The first, and only, time I bought from them the parts I
> received were unbelievably inferior (door & window rubber, etc.). I
> returned every last thing and demanded a refund. Surprisingly, along
> with my refund they sent a $20 credit. I guess they didn't want to
> lose my business. I never used the credit.
> Christopher A.
Ditto. I can't talk about now but four years ago I brought a complete
set of rubber trim for my Alpine from Victoria British The product
was completely unlike original trim (despite catalogue appearence) and
the quality was dreadful. I've spent the time since replacing it with
infinitely superior trim from Sunbeam Specs.I've never been tempted to
try Victoria British again as the product quality and service I have
recieved from Sunbeam Specs has been so good.
Karl
This archive was generated by hypermail 2b30 : Tue Sep 05 2000 - 09:30:44 CDT