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Re: Moss MOtors - PArt 2

Subject: Re: Moss MOtors - PArt 2
From: Michael J Robson <>
Date: Fri, 3 Dec 1999 18:53:30 -0500

On Tue, 30 Nov 1999 15:39:46 -0600 (EST) BOB HILL
<> writes:
> Well after my e-mail, Kelvin Dobb from Moss Motors sent me and e-mail 
> and
> has personally tracked everything down for me and it is just a 
> matter of
> time until I see my refund.
> Since I brought the problem to the attention of the list, I thought 
> I
> shoudl bring the fact that Moss has handled it so well also to the
> attention of the list.
> Moss has renewed my faith in customer service once again
Personally, over three MG restorations i can reasonably say that i have
never had a serious problem with Moss either directly or via resellers.
There are definitely some quality issues which have been discussed at
length on the list but this is more a manufacturer problem than it is
Moss' and their service is always exemplary, not just for individual
orders but to the car hobby community at large.
I'm glad theyre there! - also a "hats off" to Kelvin - Bobs is not the
first time he has jumped in and sorted something out from the list.
Guess i must be at peace with the world today - im usually much miore

mike robson
69 roadster
70 BGT
53 Riley 
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