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Get a hold of Kelly at Truckexpert@aol.com . Kelly works at Carter and
is a member of this list and has been very helpful with my problems at
Carter.
Tom
Tom Poterack
Moline, IL.
'49 Chevy 3600
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Date: 31 Oct 2000 07:46:20 -0800
Message-ID: <-1239144140mm@service-quality.com>
From: Michael Mendonca <mm@service-quality.com>
Subject: [oletrucks] Jim Carter's Complaint
To: Old Trucks <oletrucks@autox.team.net>
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Reply-To: Michael Mendonca <mm@service-quality.com>
A few weeks ago I wrote all of you about the poor care that was taken in
packing some items from Jim Carter's. Several of you confirmed that this too,
had happened to you. When I called Carters, I talked to a man named, Brent,
who was going to set up a UPS pick-up of my items and they would re-send with
more care taken in the packaging. Well, I've talked with Brent a couple of
times and after nearly 3 weeks, now, have had no UPS pick up. I called Brent
again this morning who offered NO APOLOGY only a "Hey, I've done what I can
over here." This sure got me charged so I'm asking if any of you know a more
senior level person including phone or e-mail so that I may pass on this
feedback. Thanks,
Michael '54 3100
--
Senior Partner
The Service Quality Department
Phone (925) 372-6295
Fax (925) 215-2321
e-mail: mm@service-quality.com
website: http://www.service-quality.com
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
--WebTV-Mail-12817-200--
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
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