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RE: part # BMH8021

To: "J. Juhas" <james.f.juhas@snet.net>
Subject: RE: part # BMH8021
Date: Thu, 21 Aug 2003 09:26:14 -0400
Cc: "Spridgets@Autox. Team. Net" <spridgets@autox.team.net>
Jim,
By late July, all of the main people at TRF are totally swamped with
preparation for Summer Party.  They've only had a week to "recover" from
Summer Party and to try to get back into the normal routine.  I'm sure many
are taking their vacations, now, as the pressure of Summer Party has passed.
I understand your frustration, but, give them some time to get caught up.
I'm sure you'll hear from them.
Bud Osbourne

-----Original Message-----
From J. Juhas [mailto:james.f.juhas at snet.net]
Sent: Wednesday, August 20, 2003 11:29 PM
To: Bud Osbourne
Cc: Spridgets@Autox. Team. Net
Subject: Re: part # BMH8021


I placed the order the first week of June, finally followed up after dribs
and
drabs arrived in late July.  I posted as a courtesy to other listers, as
others
have done and which has benefited me in the past.  I also copied TRF but got
no
response.

They have the right to run the business as they see fit.  I may be in that
reported small percentage of dissatisfied customers, but it won't break them
if
they don't get my business in the future.  I'll just stay with what works
for
me.

Bud Osbourne wrote:

> Jim,
> When did all of this transpire?  If it was during the past month or so, it
> probably got caught up in the Summer Party preparation frenzy.  The event
is
> huge and takes a tremendous amount of time and effort from TRF staff and
> volunteers (which is why they won't have another until '05, at the
> earliest).  It may take them a while to catch up on everything.  You may
> want to access their website and e-mail John Swauger, directly.  No need
to
> copy it to any list.  John is a gentleman and can be trusted to do the
right
> thing.

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