Woody,
Thank you for making this clear to me, and I would think, many others.
I'll be calling the TireRack to make arrangements for shipping soon.
I'm sorry if it sounded like I was complaining. I was just trying to
clarify a few things.
BTW, that wasn't me complaining about the mounting and balancing
costs. I got a great place here in town that takes care of that for me at
very reasonable prices.
Scott
Woody Rogers wrote:
> Scott:
>
> Paying for the V700s upfront is to ensure the return of the V710s. Upon
> receipt of the V710s (which will be picked up by UPS at no cost to you),
> a full credit for the charge of the V700s will be applied back to your
> credit card, effectively erasing the "cost" of their purchase. Receipt
> of the returned V710s will also generate a standing order for a no cost
> replacement set of the revised V710s, when they become available.
>
> This process is intended to give you a set of V700 tires now to keep you
> driving, and another set of the revised V710 tires when they become
> available. By refunding the purchase cost of the V700s when the used
> V710s are returned, the only expense you are left with is your original
> purchase cost of the original V710s. This effectively costs you for only
> one set of tires, but in the end you will have received two, a set of
> V700s and a replacement set of V710s when they become available. Having
> the use of two sets of tires for the cost of one should help cover the
> expense of mounting and balancing.
>
>
> If you feel that the V700s are not going to be competitive while you
> wait for the revised V710s to become available, you can always sell the
> set of V700 temporary replacement tires locally to fund your purchase of
> tires from another brand. Nothing says you have to use the V700s while
> you wait for the revised V710s.
>
> You could also just return your used (or even completely worn out) V710
> tires for a full refund, but then you will not be eligible for a no cost
> set of the revised V710 tires when they become available. This will zero
> out your cost, and the value of the use of the V710s you have already
> received should help cover your mounting and balancing cost. If you
> would like to pursue this option, please contact our Customer Service
> department at 800-428-8355 x360.
>
> The choice is up to you.
>
> Regards,
>
> John "Woody" Rogers
> 1999 Miata, 13 CS
> Product Information Specialist
> The Tire Rack
> 7101 Vorden Parkway
> South Bend, IN 46628
> 800-428-8355 x377
> 574-287-2345 x377
> 574-236-7700 fax
>
>
>
>
>
> -----Original Message-----
> From: owner-autox@autox.team.net [mailto:owner-autox@autox.team.net] On
> Behalf Of Scott Troyer - TestEng TMR DDR
> Sent: Friday, April 09, 2004 10:52 AM
> To: Edrington
> Cc: autox@autox.team.net
> Subject: Re: NOT two free sets....
>
> Yes, I've already "paid" for my V710's, so there is nothing free about
> the replacements.
> I got a letter from the TireRack yesterday and they want you to order
> the V700 using your own CC and once the V710s are returned to them they
> will credit your account for the amount of the V700 purchase. I've got
> my tires off the rims so they are ready to be sent back but before I do
> so I need to iron out a few details. I don't think any of this should
> be costing me any money. I'm going to be sending back practically new
> tires.
>
> I like Kumho, I really do, but if there aren't competitive replacements
> for my vehicle then I have no choice but to use Hoosiers for National
> events until the V710's are returned. I could use the replacements for
> local events, or perhaps another set of rain tires?
>
> Scott Troyer
> 2001 Z06, SS#71
>
> Edrington wrote:
>
> > Kumho wants the 710's back, but they don't want us to buy Hoosiers
> > instead. So you only get your free 710's when you BUY 700's. And they
>
> > keep your money (2 sets worth) until you return the 710's. And they
> > didn't offer to pay me for dismounting/mounting.
> >
> > We do get two sets for the price of one; not two.
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