Fred your right, I work at BMW service. Sometimes you can get a technician
(mechanic) that isn't worth s--t. It really needs to be pointed out if
anything that was supposed to be done wasn't . If the shop is honest they
will work with you and deal with the problem right away. It sounds like the
Nissan dealer did. Trust is the only thing keeping our doors open.
Ken
DATSTER
----- Original Message -----
From: <Fred_Katz@ci.sf.ca.us>
To: <daniel@seaport.net>; <RickStayner@aol.com>
Cc: <datsun-roadsters@autox.team.net>
Sent: Monday, December 20, 1999 4:53 PM
Subject: Re[2]: $20 Lesson Learned
> I tell my wife and daughters: you're taking your car to someone charging
by
> the hour. The faster they go, the more money they make. That means more
> mistakes, sloppiness, and unfortunately, cheating. I've worked gas
stations
> in my youth, and one that I quit was because of my disgust at an owner
that
> cheated customers. So I'm wary around mechanics.
>
> In recent years, I was never sure the dealorship was doing the work, and
> got in the habit of checking the car ahead of taking it in, and marking
> parts. A few years ago, a local Nissan service center, in the Serramonte
> area near SF, wanted about $400 for a warranty visit. I said they didn't
do
> the work; they showed me a checked-off checklist, and insisted they did
the
> work. Until I dragged a manager around the car for a look-see and showed
> him numerous items including dirty covered and marked grease fittings
> (never touched), dirty aircon access parts (not checked or recharged),
> non-replaced marked parts, etc. They immediately put it on the lift and
did
> the work (and later told me the mechanic was fired).
>
> Sometimes an alternative to doing it yourself, is to let them know you're
> watching them!
>
> Fred
>
> _______________________ Reply Separator ___________________________
> Subject: Re: $20 Lesson Learned
> Author: RickStayner@aol.com
> Date: 12/20/99 6:36 PM
>
>
> In a message dated 12/20/99 1:02:03 PM Eastern Standard Time,
> daniel@seaport.net writes:
>
> << Do you ALWAYS have to do something yourself, if you want it done right?
>>
>
>
> Well, pretty much.
>
> Rick Stayner
> 69 2000
> Harrisburg, Pa
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