I have only dealt with Heritage for all my trimming needs since 2001. I
cannot and will not speak on their behalf other than to state a couple of
things.
1. I always place my orders well in advance of needing them, like at least 6
to 8 months in advance. It almost always takes at least 4 to 5 month turn
around to receive the order.
2. From what I understand they no longer have the luxury of a person who can
sit and answer phones through the day, but will usually always return Email
inquiries within a few days.
Rich Chrysler
--------------------------------------------------
From: "John Snyder" <helyjohn@cablespeed.com>
Sent: Saturday, May 08, 2010 10:23 AM
To: <healeys@autox.team.net>
Subject: [Healeys] Heritage Upholstery
> Does anyone know if there is a problem with Heritage? I ordered a
> complete
> interior for my 1959 BN7 from them in February. All communication has
> been
> done via email. My vocal Chords were removed because of Cancer, and I can
> not
> use a telephone. I sent them a $2500 deposit, and received an invoice
> acknowledging receipt of my deposit and that my balance due was $2460 +
> shipping costs. I got an email from Tony Hazell (Manager) that my
> interior
> would be finished around April 12th. I have repeatedly emailed them
> since,
> asking for an update on my interior, and do not receive any replies.
>
> John Snyder
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